
In 2019, Direct Auto Insurance debuted a rebranding campaign that focused on second chances, featuring celebrities who had faced scandals and were seeking a fresh start. The campaign included former figure skater Tonya Harding, who was banned for life by the U.S. Figure Skating Association for her involvement in the 1994 attack on rival skater Nancy Kerrigan. In the commercial, Harding walks around an office in a red suit and tan ice skates, delivering the message that Direct Auto Insurance is willing to look past your past and help customers get the insurance they need.
| Characteristics | Values |
|---|---|
| Date | 14 August 2019 |
| Celebrity Spokesperson | Tonya Harding |
| Other Celebrities Involved | Fat Joe, Johnny Manziel |
| Agency | Pereira O'Dell |
| Director | Steve Miller |
| Ad Campaign | "Get Direct & Get Going" |
| Ad Theme | Second Chances |
| Company | Direct Auto Insurance |
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What You'll Learn

Tonya Harding's role in the commercial
In 2019, Direct Auto Insurance launched a rebranding campaign featuring celebrities who had been given second chances. The campaign, titled "Get Direct & Get Going", focused on the challenges of obtaining affordable car insurance after an accident. The ads starred controversial former Olympic figure skater Tonya Harding, former NFL player Johnny Manziel, and rapper Fat Joe—all celebrities who had faced scandals and were seeking fresh starts.
Tonya Harding, in particular, had a notorious history due to her involvement in an assault on rival skater Nancy Kerrigan in 1994. In the commercial, Harding embraces her controversial past with self-deprecating humour. She walks around an office in a red suit and tan ice skates, acknowledging that “we've all made mistakes” and that “sometimes life doesn't go exactly as planned”. Her role in the commercial sends a message of resilience and hope, aligning with Direct Auto Insurance's belief in offering second chances.
Harding's appearance in the campaign generated buzz and attracted attention due to her infamous association with the Kerrigan attack. The commercial allowed her to poke fun at herself and revive her public image, which had been recently rehabilitated through the 2017 movie "I, Tonya". By featuring celebrities who had faced challenges, Direct Auto Insurance aimed to connect with its audience by showcasing relatable issues and emphasizing that everyone deserves a second chance.
Through her role in the commercial, Tonya Harding contributed to the campaign's unique and edgy humour. Her self-deprecating approach added a lighthearted and poignant tone to the advertisement. Harding's willingness to address her past mistakes and embrace her second chance aligned with the campaign's message of resilience and moving forward. Her participation in the commercial demonstrated her ability to laugh at herself and her eagerness to reshape her public image.
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The message of second chances
The campaign, created by Pereira O'Dell, also features rapper Fat Joe and former NFL quarterback Johnny Manziel, who have both faced their own controversies. By choosing these celebrities, the company wanted to focus on people who share the same everyday issues as their audience. The campaign is a bold strategy, but it has the potential to create a lot of buzz and help the company stand out in a competitive market.
Tonya Harding's story is a great example of how second chances can lead to redemption and a revived public image. In recent years, she has seen a resurgence in popularity due to the 2017 movie "I, Tonya," which portrayed her rough upbringing and the attack that made her a notorious figure. The film's star, Margot Robbie, received an Oscar nomination for her role, and the film brought new attention to Harding's story. Her participation in the Direct Auto Insurance campaign is another step in her journey of redemption, showing that she has moved on from her past and is embracing a new chapter in her life.
In conclusion, the message of second chances is a powerful and inspiring one. It is a message of hope, resilience, and the belief that people can change and grow. The Direct Auto Insurance campaign featuring Tonya Harding, Fat Joe, and Johnny Manziel is a great example of how this message can be communicated in a fun yet poignant way. By embracing this message, we can create a more compassionate and forgiving society, where people are given the opportunity to learn from their mistakes and build a better future.
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The commercial's creative team
The creative team behind the Direct Auto Insurance commercial featuring Tonya Harding was from the agency Pereira O'Dell, which won the company's business in March 2019. The team was tasked with developing a creative campaign that celebrated the idea of second chances in a fun yet poignant way. The campaign, titled "Get Direct & Get Going," was a complete rebrand for Direct Auto Insurance, including a tweaked logo, colour palette, and retail elements.
The team's strategy was to feature celebrities who had faced scandals and controversial pasts, such as Harding, who was banned for life by the U.S. Figure Skating Association due to her role in an assault on rival skater Nancy Kerrigan in 1994. By choosing such celebrities, the creative team wanted to focus on people who shared the same everyday issues as their audience. As Nick Sonderup, Executive Creative Director at Pereira O'Dell, explained, "In choosing celebrities, we wanted to hone in on people who share the same everyday issues our audience faces."
The team also wanted to showcase the company's belief in the importance of second chances. Kevin Fairchild, VP of Customer Experience and Brand Innovation at Direct Auto Insurance, stated, "We know that life doesn't always go according to plan, and if there's one thing that we all deserve, it's a second chance. Our new campaign is at the heart of that belief."
The commercial starring Harding was directed by Steve Miller, known for his comedic commercial work with campaigns like the Miller Dos Equis "Most Interesting Man In the World." The ad features Harding, dressed in a red suit and tan ice skates, walking around an office and delivering the message that Direct Auto Insurance is willing to look "past your past" to offer customers the car insurance they need, regardless of their history. The team's creative approach allowed Direct Auto Insurance to stand out in a category dominated by high-spending giants.
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The commercial's place in Direct Auto Insurance's rebranding
Direct Auto Insurance's rebranding campaign centres on the concept of "second chances". The campaign, titled "Get Direct & Get Going", features celebrities who have experienced scandals and are seeking a fresh start, including Tonya Harding, Johnny Manziel, and Fat Joe. The ads address the celebrities' past mistakes in a self-deprecating tone, aligning with the campaign's message of offering affordable car insurance to individuals who have been in accidents.
The choice to feature Tonya Harding, a former ice skating champion involved in a 1994 controversy with rival skater Nancy Kerrigan, is a strategic one. By including celebrities who have faced public disgrace and rebuilt their images, the campaign aims to resonate with audiences facing similar challenges. Harding's participation in the campaign pokes fun at her own notorious history, showcasing her willingness to embrace a second chance.
The campaign's messaging and edgy humour are designed to help Direct Auto Insurance stand out in a highly competitive insurance market. The company aims to cast itself in a new light, focusing on providing insurance to customers who may have had past mistakes but are seeking a fresh start. The campaign, developed with the agency Pereira O'Dell, includes a tweaked logo, colour palette, and retail elements, contributing to a comprehensive rebranding effort.
The Tonya Harding commercial specifically highlights the idea that "we've all made mistakes". In the ad, Harding walks around an office in a red suit and tan ice skates, acknowledging that sometimes life doesn't go as planned. She delivers the message that Direct Auto Insurance looks "past your past" and helps customers get the insurance they need, regardless of their history.
The inclusion of celebrities like Tonya Harding in the Direct Auto Insurance commercial is a strategic choice that aligns with the company's rebranding focus on second chances. By embracing her past mistakes and embracing a self-deprecating tone, the commercial contributes to the overall rebranding campaign's message of accessibility and fresh starts.
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The public's response to the commercial
The public's response to the Direct Auto Insurance commercial featuring Tonya Harding was mixed. While some viewers found the ad creative, edgy, and entertaining, others criticised the company's decision to feature a celebrity with a controversial past in their advertising campaign.
On the one hand, many people appreciated the lighthearted and self-deprecating tone of the commercial. They found it refreshing to see a company embracing second chances and focusing on the idea that "we've all made mistakes." Harding's appearance in the ad, where she poked fun at herself and her notorious history, was seen by some as a step towards rehabilitating her public image, which had been damaged by the 1994 assault on rival skater Nancy Kerrigan.
The commercial also sparked conversations about redemption and the opportunity for personal growth after making mistakes. Some members of the public admired Harding for her willingness to address her past head-on and for using her platform to promote a more positive message.
On the other hand, the commercial received backlash from those who felt that featuring Harding was in poor taste. Some individuals believed that the ad downplayed the seriousness of Harding's involvement in the assault on Kerrigan. They argued that her actions were not merely a "mistake" but a deliberate and harmful act that should not be minimised for the sake of advertising car insurance.
The backlash highlighted the ongoing debate surrounding the redemption arcs of public figures and the responsibility of companies when utilising controversial celebrities in their campaigns. Some critics questioned whether enough time had passed since the incident and if true accountability had been achieved.
Overall, the public's response to the commercial was divided, with supporters applauding the message of second chances and critics expressing discomfort with the trivialisation of a serious event in sports history. The ad certainly generated buzz and sparked discussions about the role of celebrities in advertising and the delicate balance between creativity and sensitivity.
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Frequently asked questions
Yes, it is really Tonya Harding in the Direct Auto Insurance commercial.
Tonya Harding is one of three celebrities in the commercial, alongside rapper Fat Joe and former NFL quarterback Johnny Manziel, who have experienced public scandals. The ad campaign, created by Pereira O'Dell, focuses on the idea of second chances. Harding, who was banned for life by the U.S. Figure Skating Association following the 1994 attack on rival skater Nancy Kerrigan, pokes fun at herself by acknowledging that “we've all made mistakes".
In the commercial, Tonya Harding walks around an office in a red suit and tan ice skates, saying that "sometimes life doesn't go exactly as planned" and that "we've all made mistakes". She is interrupted by a coworker asking for her autograph, but it turns out to be Helen's birthday card.
The commercial aims to promote Direct Auto Insurance's belief in second chances. Kevin Fairchild, VP of Customer Experience and Brand Innovation at the company, stated that the campaign "perfectly captures our mission to offer our customers low prices and great services, regardless of their history".
































