
The Veterans Choice Program (VCP) was created in 2014 to help veterans access healthcare more easily. The program allows veterans to receive healthcare from non-VA community providers, paid for by the US Department of Veterans Affairs. This is particularly helpful for veterans who live far away from a VA medical facility or those who need to travel by air, boat, or ferry to reach one. The program also helps veterans who have been unable to secure a VA appointment within 30 days. While the VA issues Choice Cards, veterans do not need them to receive care through the VCP. However, the VCP does not cover all costs, and veterans are still responsible for their private insurance deductible and copays.
| Characteristics | Values |
|---|---|
| Program Name | Veterans Choice Program (VCP) |
| Start Date | November 2014 |
| Eligibility Criteria | Veterans who live more than 40 miles from a VA medical facility, have an excessive travel burden, or cannot get an appointment within 30 days |
| Appointment Process | Veterans call a support line or are called by a VA partner to make an approved appointment; veterans cannot make their own appointments |
| Card Requirement | Veterans do not need a VA-issued Choice Card to receive care, but one will be issued |
| Reimbursement | The program covers the cost of prescriptions filled at non-VA pharmacies for up to 14 days with a request for reimbursement submitted to VA |
| Travel Costs | The Choice Act provides funding to pay for travel to VCP providers for veterans who are eligible for Beneficiary Travel |
| Replacement Program | Veterans Community Care program |
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What You'll Learn
- The Veterans Choice Program allows veterans to receive healthcare from civilian doctors in their community
- Veterans can receive care from non-VA facilities, improving access to healthcare
- The VA determines the copay amount and bills the veteran after care is provided
- Veterans can fill prescriptions at non-VA pharmacies for up to 14 days and request reimbursement from the VA
- The Veterans Choice Program was created to address delays in VA healthcare and provide faster access

The Veterans Choice Program allows veterans to receive healthcare from civilian doctors in their community
The Veterans Choice Program (VCP) was created in 2014 to help veterans get easier access to healthcare. The program was designed to address the delays in providing medical care by the Veterans Affairs (VA) department, giving veterans faster access to healthcare. The VCP allows veterans to receive healthcare from civilian doctors in their community.
Veterans who are eligible for the program can receive healthcare from non-VA facilities, which means they don't have to wait for a VA appointment or travel long distances to a VA facility. To be eligible for the VCP, veterans must meet certain criteria, such as living more than 40 miles from the closest VA medical facility or facing an excessive travel burden due to geographic challenges, environmental factors, or a medical condition. Additionally, veterans who are unable to get an appointment with a VA doctor within 30 days may also be eligible for the program. It is important to note that veterans do not need a VA-issued Choice Card to receive care through the VCP, but a card may be issued anyway.
Under the VCP, veterans can fill prescriptions at any pharmacy for up to a 14-day supply. For prescriptions needed past 14 days, veterans must obtain their medications through the VA. Veterans can submit a request for reimbursement to the VA for the 14-day supply filled at non-VA pharmacies. The VA will determine the copay amount after the care is provided, and veterans will be billed by the VA. If veterans receive treatment for any non-VA-related medical conditions, they may receive a copay bill from their insurance company.
The VCP also provides funding to pay for travel to VCP providers for veterans who are eligible for Beneficiary Travel. This includes travel costs to see a non-VA doctor, which may be covered by the VA's Beneficiary Travel program. The U.S. Army Public Health Command also offers a provider-to-provider service through its Environmental Medicine Clinical Consult Service, which helps providers address health concerns related to military exposures. Overall, the VCP aims to improve access to timely and convenient healthcare for eligible veterans.
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Veterans can receive care from non-VA facilities, improving access to healthcare
The Veterans Choice Program (VCP) was created in 2014 to help veterans get easier access to healthcare. The program was designed to address the delays in providing medical care, giving veterans faster access to healthcare. The Veterans Choice Program allows veterans to get their VA-related healthcare from civilian doctors in their community. This means that veterans can receive care from non-VA facilities, improving access to healthcare.
Veterans who are eligible for the program include those who live more than 40 miles from the closest VA medical facility or have an excessive travel burden. This includes those who need to travel by air, boat, or ferry to the nearest VA medical facility. For example, Vermont veterans living more than 20 miles from the White River Junction VA Medical Center are automatically eligible. Those who qualify for the program because the VA can’t make an appointment within 30 days are called “waitlist-eligible,” while those who qualify based on travel issues are called “distance-eligible.” Veterans who are waitlist-eligible will receive a call from a VA partner to make an approved appointment, while distance-eligible veterans must call the support line to make an approved medical appointment through VCP. It is important to note that veterans cannot make appointments on their own and expect the program to cover the expenses.
In addition to improving access to healthcare, the Veterans Choice Program also addresses health concerns related to military exposures. The U.S. Army Public Health Command offers a provider-to-provider service for military, VA, and civilian healthcare providers through its Environmental Medicine Clinical Consult Service. The program provides resources and guidance for providers caring for patients with environmental exposure concerns, such as exposure to sand, dust, and particulates, burn pits, infectious diseases, and other chemical hazards during military service.
While the Veterans Choice Program has been expanded and replaced by the Veterans Community Care program, it continues to provide eligible veterans with access to non-VA healthcare services, improving their overall access to healthcare.
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The VA determines the copay amount and bills the veteran after care is provided
The Veterans Choice Program (VCP) was created in 2014 to improve veterans' access to healthcare. The program allows veterans to receive care from non-VA healthcare providers in their community. This is particularly helpful for veterans who live far from a VA medical facility or those who face challenges in travelling to the nearest VA medical centre. The program also helps veterans who need to wait for long periods to secure a VA appointment.
The VCP is not a substitute for medical insurance, but it does pay for eligible veterans to receive non-VA healthcare. Veterans do not need a VA-issued Choice Card to receive care, but one will be issued. All medical appointments must be made through the VCP, and the VA determines the copay amount and bills the veteran after care is provided. If a veteran has received treatment for a non-VA-related medical condition, they may receive a copay bill from their insurance company.
The VA offers free healthcare for conditions related to military service and for veterans with catastrophic disabilities and disability ratings of at least 50%. Veterans who cannot afford to pay for care may also be eligible for free VA healthcare. The VA determines eligibility for free healthcare based on household income, and veterans do not need to provide updated income information each year. If a veteran's income information changes, the VA will contact them to review their situation.
The VA also provides free healthcare for veterans with a service-connected disability rating of 50% who cannot work due to their disability, or those who have received a Medal of Honor. Veterans may also be eligible for free care for non-service-connected conditions based on their VA disability rating, pension payments, or other factors.
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Veterans can fill prescriptions at non-VA pharmacies for up to 14 days and request reimbursement from the VA
The Veterans Choice Program (VCP) was created in 2014 to help veterans access healthcare more easily. The program was designed to address delays in the VA system, giving veterans faster access to healthcare. The VCP allows veterans to receive care from non-VA facilities, connecting them to timely and convenient healthcare. This is especially helpful for veterans who live far away from a VA medical facility or those who require specialized care that most VA facilities cannot provide.
Under the VCP, veterans can fill prescriptions at non-VA pharmacies and request reimbursement from the VA for up to a 14-day supply of medication. To do this, veterans must first pay out of pocket for their prescription at the non-VA pharmacy and then submit a request for reimbursement to the VA. This process typically involves filling out a Veteran Reimbursement Claim Form (VA Form 10-320) and providing a valid receipt for the prescription. The request must be submitted within a certain time limit, which can vary from 90 days to 2 years, and the VA will review the claim to determine eligibility for reimbursement based on their coverage criteria requirements.
It is important to note that the VA will only reimburse for prescriptions that are deemed medically necessary and meet certain criteria. For example, the VA will not reimburse for copay or deductible payments, and veterans must ensure that the medication is on the VA Urgent Emergent Formulary. Additionally, the VA will only fill prescriptions when veterans present them with written prescriptions signed by licensed physicians within the previous 90 days. The VA will not accept prescriptions called in by non-VA pharmacies or healthcare providers.
The VCP also covers the travel costs for veterans to see a non-VA doctor through the Beneficiary Travel program. This program reimburses veterans for their travel expenses when they need to travel to receive medical care. Overall, the VCP provides valuable support to veterans by improving their access to healthcare and prescription medications.
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The Veterans Choice Program was created to address delays in VA healthcare and provide faster access
The Veterans Choice Program (VCP) was created in 2014 to address delays in VA healthcare and provide veterans with faster access to healthcare services. The program allows veterans to receive healthcare from civilian doctors and non-VA community providers, paid for by the United States Department of Veterans Affairs. This is especially beneficial for veterans who live far from VA medical facilities or face challenges in travelling to these facilities.
Veterans who are eligible for the program include those who live more than 40 miles from the closest VA medical facility, those who need to travel by air, boat, or ferry to reach the facility, and those who face excessive travel burdens due to geographic challenges, bad weather, medical conditions, or other specific factors. Additionally, veterans who are unable to get an appointment with a VA doctor within 30 days are also eligible for the program.
To access the program, veterans must call the support line to make an approved medical appointment through VCP. They cannot make their own appointments and must go through the VA or their partner to set up the appointment. The VA will determine eligibility and contact the veteran's doctor to schedule the appointment.
The Veterans Choice Program also covers prescriptions. Veterans can fill prescriptions at any pharmacy for up to a 14-day supply and then submit a request for reimbursement to the VA. For prescriptions longer than 14 days, veterans must use a VA pharmacy. The program also provides funding to pay for travel to VCP providers for veterans who are eligible for Beneficiary Travel.
The Veterans Choice Program has been expanded and replaced by the Veterans Community Care program, which allows eligible veterans to receive medical aid through in-network providers that are not part of the Veterans Affairs Medical Center (VAMC). This program was created under the VA Mission Act of 2018.
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Frequently asked questions
The Veterans Choice Program (VCP) was created in 2014 to help veterans get easier access to healthcare. Through this program, veterans can receive healthcare from non-VA community providers paid for by the United States Department of Veterans Affairs.
You are eligible for the Veterans Choice Program if you meet the following criteria: you are enrolled in VA healthcare prior to August 1, 2014, or are eligible to enroll as a recently discharged combat veteran; you are told that you will need to wait more than 30 days for an appointment; you live more than 40 miles driving distance from the closest VA medical facility; you need to travel by plane, boat, or ferry to the closest VA medical facility; or you face an unusual or excessive burden in travelling to the closest VA medical facility due to geographic challenges, environmental factors, or a medical condition.
No, you do not need a VA-issued Choice Card to receive care. However, a card will be issued to you anyway. All medical appointments are made through the VCP.










































