
The application of VAT on insurance excess payments is a complex issue that depends on various factors, including the nature of the insurance claim, the type of property involved, and the VAT registration status of the policyholder. In some cases, policyholders may be expected to pay VAT on excess payments, while in other cases, they may not. For example, if a VAT-registered policyholder undertakes their own repairs, the VAT treatment will depend on whether the repairs are conducted in the course or furtherance of their business. Understanding the specific circumstances and consulting with relevant authorities, such as HMRC, is essential to determining the appropriate VAT treatment in each case.
| Characteristics | Values |
|---|---|
| VAT on insurance excess | Not required |
| Who pays for the excess? | The policyholder |
| Who decides the amount of excess? | The insurance company and the policyholder |
| VAT on repairs | Depends on whether the repairs are in the course or furtherance of the policyholder's business |
| VAT on insurance claims | If the policyholder is VAT-registered, the insurance company will not pay the VAT element of the claim |
| Invoicing the insurance company | Invoice for the cost of goods less the excess |
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What You'll Learn

Invoicing insurance companies
Understanding Excess Payments and VAT
Firstly, it is important to understand the concept of excess payments and how Value-Added Tax (VAT) applies. An excess payment is the amount that an insured person contributes towards a claim. The insurance company will cover the remaining cost of the claim, minus the excess. In some cases, the insured may be asked to pay VAT on top of the excess amount, which can lead to confusion and disputes.
Invoicing for Excess Payments
When invoicing an insurance company for an excess payment, it is important to include all relevant information to ensure prompt payment. Here are the steps you can follow:
- Invoice Format and Content: Ensure that you use the correct invoice format as per the insurance company's requirements. Include all the necessary details such as the insured person's name, policy number, claim number, date of loss or incident, and a detailed description of the goods or services provided.
- Itemize the Invoice: Break down the invoice into line items, including the excess amount, any applicable VAT amount, and any other charges or deductions. This helps to ensure transparency and clarity for both parties.
- Provide Supporting Documentation: Attach any relevant supporting documentation, such as repair quotes, receipts, or photos, to substantiate the charges on the invoice. This can help expedite the approval process and reduce the likelihood of disputes.
- Invoice Timing: Submit your invoice promptly to the insurance company, as timely submission can impact payment timelines. Check with the insurance company or refer to your policy documents to understand their specific requirements and deadlines for invoice submission.
- Payment Methods: Understand the insurance company's preferred payment methods and provide the necessary details for payment processing. Some companies may require enrollment in specific programs, such as Electronic Funds Transfer (EFT), to facilitate faster and more efficient payments.
- Follow-up and Dispute Resolution: Keep track of invoice due dates and follow up with the insurance company if payment is not received by the expected date. In the event of a dispute or delay, communicate with the insurance company promptly to resolve any issues and clarify any concerns or discrepancies.
Software Solutions for Invoicing
To streamline the invoicing process and improve efficiency, consider utilizing insurance billing software. These platforms, such as Invoicera, offer automated invoicing, secure online payments, and centralized management of payments, clients, and business operations. They can help reduce paperwork, improve workflow, and enhance the overall experience for both your clients and your staff.
In conclusion, invoicing insurance companies for excess payments requires attention to detail, accurate VAT calculations, and timely submission. By following the steps outlined above and leveraging available technology solutions, you can optimize the invoicing process and maintain positive relationships with insurance providers.
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VAT on repairs
The VAT treatment on repairs depends on the type of repairs and whether they are carried out for a business or an individual.
If a business undertakes repairs on their own, the VAT treatment will depend on whether the repairs are in the course or furtherance of their business. For example, repairs to a vehicle used for business purposes may be reclaimed as input tax, as long as the business paid for the work. This also applies if the vehicle is used for both business and private motoring, or if the maintenance is provided by a leasing company (as long as the maintenance services are optional and separate from the lease). However, VAT on repairs and maintenance cannot be reclaimed if the vehicle is solely used for private purposes.
Similarly, VAT incurred on other business motoring expenses, such as fleet management charges or parking charges, can be reclaimed as input tax, subject to normal business use and partial exemption rules.
When it comes to road fuel, businesses can reclaim all the VAT charged on road fuel (subject to partial exemption and non-business restrictions) if they fund both business and private motoring, as long as they apply the appropriate fuel scale charge or account for VAT on the value of fuel used for private use. The fuel scale charge is calculated based on carbon dioxide emissions and is updated annually.
In terms of insurance, payments by policyholders to insurers of any excess amount for repairs under insurance policies are not considered as consideration since there is no supply made by the insurer to the policyholder. These payments relate solely to the conditions in the original insurance agreement.
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VAT treatment
The VAT treatment of insurance excess payments can vary depending on the specific circumstances and the parties involved. Here is an overview of how VAT is typically treated in different scenarios:
For VAT-Registered Businesses:
If a VAT-registered business makes an insurance claim, the insurance company will not pay the VAT element of the claim. However, this does not mean the business has to bear the VAT cost. For small claims, the business may pay the full repair bill, including VAT, and then be reimbursed by the insurance company for the cost excluding VAT and the excess. For larger claims, the insurance company may arrange repairs directly and ask the business to pay only the excess plus the VAT element. In both cases, the business is entitled to recover the full VAT amount on the repairs or new goods.
Invoices to Insurance Companies:
When invoicing an insurance company, it is common to exclude VAT from the excess amount. The invoice should include the cost of goods or repairs minus the excess, with VAT charged on the remaining amount. This ensures that the insurance company reimburses the VAT on the claim while respecting the pre-agreed excess amount.
Policy Holders and Builders:
When a policy holder pays an excess directly to a builder, this payment typically does not include VAT. The builder then invoices the insurance company for the cost of repairs minus the excess, without adding VAT to the excess portion. This treatment is supported by HMRC guidance, which states that payments of excess by policy holders are not subject to VAT as there is no supply made by the insurer in return.
VAT-Registered Policy Holders:
In certain cases, if a VAT-registered policy holder undertakes their own repairs, the VAT treatment will depend on whether the repairs are in the course or furtherance of their business. If the repairs are business-related, VAT may be recovered as a business expense, and any claim proceeds would be treated as compensation, not subject to VAT.
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VAT on excess payments
The application of VAT on insurance excess payments is a complex issue that depends on various factors, including the nature of the insurance claim, the type of policyholder, and the specific circumstances of the case.
In general, VAT-registered policyholders who undertake their own repairs may be subject to VAT on the excess payment, depending on whether the repairs are carried out in the course or furtherance of their business. If the repairs are not related to the policyholder's business, the excess payment may be exempt from VAT. This is because the payment is considered a settlement between the insurer and the policyholder, and there is no supply made by the insurer to the policyholder.
However, if the policyholder is VAT-registered and makes a claim for repairs related to their business, the treatment of VAT may be different. In some cases, the insurance company may ask the policyholder to pay the full repair bill, including VAT, and then reimburse them for the costs minus VAT and the excess. Alternatively, for larger claims, the insurance company may arrange for the repairs to be carried out directly and ask the policyholder to pay only the excess, with the VAT element being recovered from the insurance company.
It is important to note that the specific treatment of VAT on insurance excess payments can vary depending on the jurisdiction and the specific policies of the insurance company and tax authorities. As such, it is always advisable to consult with a tax professional or the relevant authorities to ensure compliance with the applicable rules and regulations.
In some cases, the inclusion of VAT on insurance excess payments has been a subject of discussion and clarification by official bodies. For example, in the UK, there have been instances where builders or repair companies have been advised by insurance companies to include VAT on invoices for excess payments. However, HMRC has clarified that this is incorrect, and VAT should not be included in these cases. This highlights the complexity of VAT application in certain scenarios and the importance of seeking accurate and up-to-date information from official sources.
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Settling insurance claims
When it comes to settling insurance claims, there are a few key considerations regarding VAT and excess payments. Firstly, it's important to understand that the excess is an arrangement between the insurance company and the policyholder, and it doesn't typically include VAT. This means that if you are a policyholder, you will only pay the excess amount without any additional VAT charges.
However, the VAT treatment can vary depending on the specific circumstances and the parties involved. If you are VAT-registered and make an insurance claim, the insurance company will not cover the VAT element of your claim. This means you will need to pay the full repair bill, including VAT, and then claim reimbursement from the insurance company, excluding VAT and your excess. In such cases, you can recover the full VAT amount on the total costs of repairs or new goods.
For small claims, the insurance company may handle this process by asking you to pay the full repair bill and then reimbursing you for the costs excluding VAT and the excess. On the other hand, for larger claims, they might arrange for repairs or new goods directly and request that you settle only the excess plus the VAT element. In both cases, you are still entitled to recover the full VAT amount.
It's worth noting that if VAT-registered policyholders undertake their own repairs, the VAT treatment will depend on whether the repairs are carried out in the course or furtherance of their business. In such cases, the insurer will typically settle the claim based on the costs incurred by the policyholder, but the settlement terms are solely between the insurer and the policyholder.
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Frequently asked questions
The customer pays the excess and the insurance company pays VAT on the main part of the work.
The VAT treatment depends on whether the repairs are in the course or furtherance of their business.
No, the insured should not pay VAT on the excess amount. They should only pay the excess amount, which is usually £250.
If the policyholder is VAT-registered, the insurance company will not pay the VAT element of the claim. However, the policyholder can recover the full VAT amount on the repair bill.
You can bill the insurance company for the cost of repairs less the excess, excluding VAT. The policyholder pays the excess directly, and the insurance company pays the remaining cost plus VAT.






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