Orlando Harmon
Ticketmaster customers are offered Event Ticket Protector, an insurance service provided by Allianz Global Assistance, at checkout for ticket purchases. This insurance service, which costs about 10% of the ticket price, may reimburse the full cost of the ticket, taxes, convenience fees, shipping charges, and other eligible event-related items like parking, if the customer cannot attend for covered reasons. While this may be attractive to customers who have spent large sums on concert tickets, the insurance does not cover purchases if the event is cancelled or delayed by the venue or promoter.
| Characteristics | Values |
|---|---|
| Cost | 10% of the ticket price |
| Coverage | Ticket price, taxes, convenience fees, shipping charges, parking, and other eligible event-related items |
| Benefits | 24-hour assistance hotline with multilingual staff for medical, legal, or travel-related emergencies |
| Exclusions | Event cancellation or delay by the venue or promoter; other exclusions may apply depending on the policy |
| Considerations | May not cover enough situations to be worth the expense; documentation of circumstances (e.g., doctor's notes, police reports, employer letters) is required for most claims |
Explore related products
What You'll Learn
Ticketmaster's Event Ticket Protector insurance policy
The Event Ticket Protector insurance costs about 10% of the ticket price, which can vary from a few dollars to over a hundred dollars, depending on the ticket price. This policy covers the ticket price, taxes, convenience fees, shipping charges, and other eligible event-related items like parking. It also includes access to a 24-hour assistance hotline with multilingual staff who can help with medical, legal, or travel-related emergencies.
The policy includes 18 covered reasons for ticket cancellation, but these are qualified by 20 listed general exclusions. Some of the exclusions may include situations where the event is cancelled or delayed by the venue or promoter for any reason. Therefore, customers are advised to carefully review the terms and conditions before purchasing the insurance.
When considering whether Ticketmaster's Event Ticket Protector insurance policy is worth it, it's important to weigh the potential benefits against the cost and exclusions. While ticket insurance can provide peace of mind and reimbursement for unexpected situations, it may not cover all scenarios, and the cost of the insurance can add up, especially for high-value tickets. Ultimately, the decision to purchase ticket insurance depends on individual preferences, the likelihood of needing to cancel, and the customer's risk tolerance.
Exterior Water Line Insurance: Worth the Cost?
You may want to see also
Explore related products
Reimbursement for unexpected reasons
Ticketmaster's Event Ticket Protector, offered by Allianz Global Assistance, is an insurance service that might reimburse your ticket purchase if you can't attend for covered, unexpected reasons. Ticket insurance is particularly attractive for expensive tickets, such as those for big-name artists, which can cost hundreds or even thousands of dollars. For example, tickets for Beyoncé's Renaissance tour ranged from $60 to around $1,000.
The cost of Event Ticket Protector is about 10% of the ticket price, which could be a couple of bucks or over a hundred dollars. While this insurance might seem worthwhile, it's important to consider the exclusions. For instance, an Allianz Global Assistance policy from February 2023 listed 18 covered reasons for ticket cancellation but also 20 general exclusions. Notably, the insurance doesn't cover ticket purchases if the event is cancelled or delayed by the venue or promoter for any reason.
To receive coverage for most claims, customers need solid documentation of their circumstances. This could include doctor's notes, police reports, or employer letters. When deciding whether to purchase ticket insurance, consider the likelihood of needing to cancel your attendance and the extent to which the policy covers your specific concerns. While ticket insurance may not be worth the extra cost for some, others may find peace of mind in knowing they are protected against unexpected events.
Ultimately, the decision to purchase Ticketmaster's Event Ticket Protector depends on your individual needs and risk assessment. While the insurance may offer reimbursement for a range of unexpected reasons, it's important to carefully review the policy's inclusions and exclusions to determine if it aligns with your specific concerns and potential risks.
Rideshare Insurance: Necessary Protection or Unnecessary Cost?
You may want to see also
Explore related products
Cost of the insurance
The cost of Ticketmaster's Event Ticket Protector insurance is about 10% of the ticket price. Depending on the ticket price, this could range from a few dollars to over a hundred dollars. For example, a ticket for Swift's Eras tour costs around $50 to $900 at face value, so the insurance would cost between $5 and $90. Similarly, a ticket for Beyoncé's Renaissance tour ranges from around $60 to $1,000, so the insurance would cost between $6 and $100.
It's important to note that the insurance cost is calculated as a percentage of the total cost of the ticket, including taxes, convenience fees, shipping charges, and other eligible event-related items like parking. So, the final insurance cost will be slightly higher than 10% of the face value of the ticket.
While the insurance cost may seem like a small percentage, it can add up, especially if you're purchasing multiple tickets or if the tickets are for high-demand events or artists. In these cases, the insurance cost could be a significant expense.
On the other hand, ticket insurance may be a worthwhile investment, especially for expensive tickets. Concert tickets can be extremely pricey, and resale tickets can often be double or triple the face value. In these cases, the insurance cost may be a small price to pay for the peace of mind that your purchase is protected.
Insuring a Home With Subsidence
You may want to see also
Explore related products
Exclusions of the insurance policy
Firstly, the insurance does not cover situations where the event is cancelled or delayed by the venue or promoter for any reason. This means that if the event organizer or venue makes changes, customers cannot claim a refund through the insurance. This exclusion may be significant as event cancellations or postponements can occur due to various factors beyond the attendee's control.
Secondly, the policy includes a list of general exclusions that may raise concerns. For example, an Allianz Global Assistance ticket insurance policy from February 2023 mentioned 20 general exclusions, which limited the 18 covered reasons for ticket cancellation. While the specific exclusions are not detailed, the number of exclusions compared to covered reasons may give customers pause.
Another exclusion to note is that Ticketmaster's insurance does not cover all types of claims. While it provides reimbursement for the ticket price and related expenses, it may not cover all scenarios that prevent attendance. For instance, the policy may not cover claims related to medical emergencies, travel issues, or other unforeseen events unless they fall within the specified covered reasons.
Additionally, documentation requirements for claims are an important consideration. While not necessarily an exclusion, the need for solid documentation, such as doctor's notes, police reports, or employer letters, may pose challenges for some customers. The ability to provide the required documentation may vary depending on individual circumstances, and insufficient documentation could result in a claim being denied.
Lastly, it is essential to recognize that the insurance does not cover any indirect costs or consequential losses. This means that any expenses incurred beyond the ticket price, taxes, fees, and shipping charges are not reimbursable. This exclusion may be significant, especially when considering the overall cost of attending an event, which may include travel, accommodation, and other related expenses.
Gas Stove: Home Insurance Impact
You may want to see also
Explore related products
Claims process
When considering whether Ticketmaster insurance is worth it, it is important to understand the claims process. The first step in the claims process is to review the terms and conditions of the policy to ensure that the reason for your claim is covered. For example, Ticketmaster's Event Ticket Protector policy includes 18 covered reasons for ticket cancellation but also lists 20 general exclusions. It is important to note that ticket insurance typically does not cover event cancellations or delays by the venue or promoter.
Once you have confirmed that your reason for claiming is covered, you will need to gather solid documentation to support your claim. This could include doctor's notes, police reports, or employer letters. The specific documentation required may vary depending on the reason for your claim, so it is important to carefully review the policy or contact the insurance provider for clarification.
After you have gathered the necessary documentation, you can file a claim. If you purchased Ticketmaster's Event Ticket Protector from Allianz Global Assistance, you can file a claim through their website. The process typically involves submitting your documentation and providing details about your ticket purchase and the reason for your claim.
It is important to initiate the claims process as soon as possible after the covered event occurs. Most policies have time limits for filing a claim, so delaying the process could result in the denial of your claim. Additionally, it is recommended to keep detailed records of all communication and documentation related to your claim to ensure a smooth process.
While the claims process may vary slightly depending on the insurance provider and the specific policy, the overall process involves understanding the coverage, gathering documentation, filing a claim, and providing the necessary information to support your request for reimbursement. By following the outlined steps and staying organized, you can effectively navigate the claims process and increase your chances of a successful outcome.
Uber Eats and Insurance: What's the Deal?
You may want to see also
Frequently asked questions
Ticketmaster insurance, or Event Ticket Protector, is an insurance service offered by Allianz Global Assistance. It covers the ticket price, taxes, convenience fees, shipping charges, and other eligible event-related items like parking. It costs about 10% of the ticket price.
Ticketmaster insurance covers you if you can't attend an event for certain covered, unexpected reasons. It also includes access to the Allianz Global Assistance 24-hour assistance hotline, which can help with medical, legal, or travel-related emergencies.
Ticketmaster insurance might be worth it if you want protection in case you can't attend an event. However, it's important to note that the insurance doesn't cover ticket purchases if the event is canceled or delayed by the venue or promoter for any reason. Additionally, the policy has several exclusions, so be sure to read the fine print carefully before purchasing.
