Haris Ashley
Verizon offers a range of insurance and protection plans for smartphones, including cracked screen repair and phone replacement services. The Verizon Mobile Protect plan includes unlimited cracked screen repairs at no extra cost, 24/7 tech support, and digital security features. The Wireless Phone Protection plan covers loss, theft, and damage, including liquid damage and screen damage, with unlimited cracked glass repairs for select smartphones. The Verizon Extended Warranty provides unlimited out-of-warranty device repairs, but it is not available in Florida. Additionally, customers can purchase device protection options that renew monthly until canceled and offer prorated refunds. The cost of repairing an S8 Plus screen may vary, and it could be more cost-effective to trade in the phone for a newer model or explore used or refurbished options.
| Characteristics | Values |
|---|---|
| Repair cost | £150 |
| Trade-in value | $99 |
| Trade-in requirements | Working phone with no screen cracks |
| Repair warranty | 12 months |
| Repair deductible | $99 |
| Repair location | In-store, mail-in, or at-home |
| Repair eligibility | Determined at time of claim approval |
| Repair availability | Select locations, subject to parts and technician availability |
| Repair options | Unlimited cracked screen repairs at no extra cost |
| Other benefits | In-person device checkup, 24/7 tech support, digital security and privacy tools, Pro On the Go same-day delivery and setup |
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What You'll Learn
Verizon Mobile Protect: unlimited cracked screen repairs
Verizon Mobile Protect offers unlimited cracked screen repairs for select smartphones at no extra cost. This service is available for new devices purchased on verizon.com, depending on delivery location, device availability, time of purchase, and the availability of a setup expert. Repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty.
The monthly charge for device protection depends on the options selected and the number of lines with eligible devices on the account. In addition to the monthly charge, there is a deductible for each claim filed, and deductibles vary by device. The maximum device value per occurrence is $3,000.
Verizon Mobile Protect also includes access to in-person device checkups, 24/7 tech support, digital security and privacy tools, and Pro On the Go same-day delivery and setup.
It's important to note that Verizon Extended Warranty, which is included in Verizon Mobile Protect, is not available in Florida or for Florida customers. For Florida customers, the insurance program provides coverage for post-warranty malfunctions, and a damage deductible applies.
To qualify for Wireless Phone Protection, which is a part of Verizon Mobile Protect, customers must enroll within 30 days of purchasing a new device and activating it on a new line.
Overall, Verizon Mobile Protect offers comprehensive protection for your device, including unlimited cracked screen repairs, and provides peace of mind for customers seeking to protect their investment in their smartphones.
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Wireless Phone Protection: covers loss, theft, damage
Verizon offers Wireless Phone Protection, which covers loss, theft, and damage, including liquid and screen damage. This means that if your phone is lost, stolen, or damaged, you can file a claim to repair or replace it. This benefit is provided by Mobile Secure, and is available for select devices and locations, which are subject to change.
To qualify for Wireless Phone Protection, you must enrol within 30 days of purchasing a new device and activating it on a new line, upgrading to a new device on an existing active line, or bringing your own device and activating it on a new line of service. Your device must be compatible with the Verizon network, fully functioning, and free of defects or malfunctions. It should not be lost or stolen and should not be activated on an existing line.
With Wireless Phone Protection, you can get unlimited cracked glass repairs for select smartphones with a $0 deductible. However, it's important to note that there may be a deductible for filing a claim for a lost, stolen, or damaged device. The maximum device replacement cost is $400 or $3,000, depending on the device.
In addition to Wireless Phone Protection, Verizon also offers other benefits such as Verizon Extended Warranty, which provides unlimited out-of-warranty device repairs for select smartphones by appointment at a Verizon-authorized repair facility. However, this option is not available in Florida or for Florida customers.
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Verizon Extended Warranty: unlimited out-of-warranty repairs
Verizon Extended Warranty offers unlimited out-of-warranty repairs for select smartphones, subject to parts availability. This service is provided by appointment at a Verizon-authorized repair facility. However, it is important to note that Verizon Extended Warranty is not available in Florida or for Florida customers.
For Florida customers, the insurance program provides coverage for post-warranty malfunctions, but a damage deductible applies. Repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty. Eligibility for cracked screen repair will be determined at the time of claim approval.
The Verizon Extended Warranty is part of the Verizon Mobile Protect package, which also includes Wireless Phone Protection and Mobile Secure. With Verizon Mobile Protect, customers can access unlimited cracked screen repairs at no extra cost, along with other benefits such as in-person device checkups, 24/7 tech support, digital security tools, and same-day delivery and setup.
The cost of device protection options varies, and these options continue to renew each month until canceled, with charges billed directly to the customer's wireless account. Customers can cancel their device protection option at any time and receive a prorated refund.
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Mobile Secure: 24/7 tech support, no theft/damage cover
Verizon's Mobile Secure plan offers 24/7 tech support for select smartphones, but it does not include theft, damage, or post-warranty malfunction coverage. This means that if you are looking for protection against cracked screens, loss, or theft, Mobile Secure is not the right choice for you.
With Mobile Secure, you get access to digital security and privacy tools, device optimisation, and performance checks. The plan is subject to certain criteria, including device purchase time, device availability, customer location, and technician availability. It is also only available in select locations and for select devices, which are subject to change.
While Mobile Secure does not cover repairs or replacements, Verizon offers other plans that do. Wireless Phone Protection, for example, covers loss, theft, and damage, including liquid damage and cracked screens. This plan also offers unlimited cracked glass repairs for select smartphones with a $0 deductible. However, it is important to note that Wireless Phone Protection is not available in Florida or for Florida customers.
Another option is Verizon Extended Warranty, which provides unlimited out-of-warranty device repairs for select smartphones, subject to parts availability. This plan is also not available in Florida or for Florida customers. For residents of Florida, the insurance program provides coverage for post-warranty malfunctions, but a damage deductible applies.
When considering whether Verizon insurance is worth it for S8 Plus screen repair, it is important to review the specific terms and conditions of each plan. While Mobile Secure offers 24/7 tech support, it does not cover repairs or replacements, so it may not be the best choice for those seeking protection against cracked screens. Other plans, like Wireless Phone Protection and Verizon Extended Warranty, offer more comprehensive coverage for damage and repairs, but it is essential to check device eligibility and availability in your location.
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Trade-in options: repair for trade-in credit
If you're looking to repair your phone before trading it in, you have a few options with Verizon. Firstly, you can explore the Verizon Device Trade-in Program, which allows you to trade in your old device for account credit, instant credit, or a Verizon Gift Card. The process is straightforward: you provide information about your device, receive an estimated trade-in value, choose a shipping option, and then send in your device for appraisal. Once Verizon confirms that your device matches the provided description, they will issue the trade-in credit. This is a convenient way to get credit for a new device while also ensuring your old device is responsibly recycled.
Now, if your phone has a cracked screen, you may be able to get it repaired through Verizon Mobile Protect. This service offers unlimited cracked screen repairs at no extra cost, though there is a $99 deductible for device replacement in case of loss or theft. The repairs are performed by Asurion-certified technicians and come with a 12-month limited warranty. This could be a good option to get your phone in optimal condition before trading it in, potentially increasing the trade-in value.
Additionally, you can explore other device protection options offered by Verizon, such as Wireless Phone Protection and Verizon Extended Warranty. Wireless Phone Protection covers loss, theft, and damage, including liquid damage and screen damage, and provides unlimited cracked glass repairs for select smartphones with a $0 deductible. On the other hand, the Verizon Extended Warranty offers unlimited out-of-warranty device repairs for select smartphones, subject to parts availability, but it is not available in Florida or for Florida customers.
By utilizing these repair and trade-in options, you can maximize the value you get for your old device while also ensuring it is properly handled and recycled if you choose not to repair it. Remember, the condition of your device directly impacts its trade-in value, so consider opting for a repair service if your phone has significant damage.
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Frequently asked questions
Verizon insurance covers loss, theft and damage (including liquid damage and screen damage).
Verizon offers unlimited cracked screen repairs at no extra cost. However, a £99 damage deductible applies unless the loss/theft deductible is less than £99, in which case the deductible will be the same as the loss/theft.
It depends. The screen alone costs about £150, so if you can find someone to repair it for less than £150, it may be cheaper to avoid using your insurance. Additionally, if you plan to upgrade to a newer model, it might be worth fixing your S8 Plus screen to get trade-in credit.
You can file a claim by visiting phoneclaim.com/verizon to check your device's eligibility. Repairs may be performed in-store, by mail-in, or at-home.
You can file an unlimited number of claims in a 12-month period (excluding cracked screen repair claims) with a device replacement maximum of £400 or £3,000 depending on the device.
