
Actress and comedian Stephanie Courtney has been playing the fictional salesperson Flo in Progressive Insurance commercials since 2008. Flo has appeared in more than 1,000 advertisements for the company and has become an iconic advertising mascot. Courtney has also appeared in films such as 'The Heartbreak Kid', 'Melvin Goes to Dinner', and 'Blades of Glory'.
| Characteristics | Values |
|---|---|
| Actress's Name | Stephanie Courtney |
| Actress's Profession | Actress and Comedian |
| Actress's Alma Mater | Binghamton University |
| Actress's Degree | English |
| Character's Name | Flo |
| Character's Profession | Salesperson/Saleswoman |
| Character's Personality | Upbeat |
| Character's Debut Year | 2008 |
| Number of Ads Featuring Flo | More than 1,000 |
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What You'll Learn

Stephanie Courtney is Flo
Stephanie Courtney is an actress and comedian who has portrayed Flo, a fictional salesperson for Progressive Insurance, in more than 1,000 advertisements since 2008. The character, created by copywriter John Park and art director Steve Reepmeyer, is an upbeat store employee known for her love of ice cream and tacos. Courtney's portrayal of Flo has garnered a fan base on social media and has been described as attaining "TV ad icon status" by the Boston Herald.
Courtney's career began after she graduated with a degree in English from Binghamton University in 1992. She moved to New York City, where she studied acting at the Neighborhood Playhouse while working as a secretary. She later relocated to Los Angeles, where she joined the improvisational and sketch comedy group The Groundlings. In addition to her work as Flo, Courtney has appeared in films such as "The Heartbreak Kid," "Melvin Goes to Dinner," and "Blades of Glory."
The Flo character debuted in 2008 through several television advertisements and has since appeared in radio, print, and web banners. In one notable ad-libbed moment, Courtney screamed "WOW!" in an actor's face, shocking herself with her own enthusiasm. This moment helped define the character's enthusiastic and eccentric personality.
In November 2014, Progressive aired its 100th advertisement featuring Flo, introducing her family members, all played by Courtney herself. The actress spent about 12 hours in hair and makeup transitions for the recording. This further showcased her dedication to the character and her ability to transform herself into multiple roles.
Stephanie Courtney's portrayal of Flo in the Progressive Insurance commercials has not only made her a household name but also solidified her place in advertising history. Her character's unique blend of enthusiasm, sincerity, and humour has resonated with viewers, and her impact has been felt across the industry.
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Flo's Australian counterpart, Kitty, is played by Holly Austin
Flo, the fictional salesperson for Progressive Insurance, has been a popular advertising mascot since her debut in 2008. Portrayed by actress and comedian Stephanie Courtney, Flo is known for her upbeat personality, white uniform, heavy makeup, and retro hairstyle. In 2011, Progressive introduced an Australian counterpart to Flo named Kitty, played by Holly Austin.
Holly Austin is an actress and writer, known for her roles in "Son of the Mask", "Candy", and "Deadloch". In 2011, she was selected to play Kitty, the Australian parallel to the American Flo, in a series of commercials for Progressive Car Insurance in Australia. Kitty, like Flo, is a perky checkout girl in the Progressive Insurance Superstore.
The introduction of Kitty as Flo's Australian counterpart was part of Progressive's expansion into the Australian market. By creating a local version of Flo, Progressive could better connect with Australian audiences and showcase their products and services in a more relevant and engaging way. This strategy of localizing advertising campaigns is commonly used by companies expanding into new markets, as it allows them to adapt their messaging and branding to the cultural and social nuances of the target market.
Austin's portrayal of Kitty in the Australian Progressive commercials helped to establish the character as a recognizable and beloved figure in her own right. Just as Flo had gained a fan base and become an iconic advertising mascot in the United States, Kitty resonated with Australian audiences and contributed to the success of Progressive's marketing efforts in the country. The success of Kitty demonstrates the importance of cultural relevance in advertising and the impact of creating localized versions of popular characters.
The creation of Kitty also allowed for new storylines and dynamics to be explored in the Progressive commercials. With Flo and Kitty representing different markets, the potential for cross-cultural interactions and collaborations between the two characters opened up. This not only added variety to the commercials but also enabled Progressive to showcase their international presence and appeal. The relationship between Flo and Kitty, as counterparts, offered a unique dynamic that could be leveraged for creative and engaging advertising campaigns in both the American and Australian markets.
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Flo's sidekick, Jamie, is played by Jim Cashman
Flo, the fictional salesperson and mascot of Progressive Insurance, is played by actress and comedian Stephanie Courtney. Flo is a well-known character, having appeared in over 1000 advertisements since 2008. She is known for her upbeat personality and unique style, including a retro hairstyle and heavy makeup.
Cashman's portrayal of Jamie has made him a memorable part of the Progressive Insurance commercials. Jamie's character has evolved from a goofy and well-intentioned loser to a more complex figure, with fans loving to hate him. He brings a unique dynamic to the commercials and adds to the entertaining and light-hearted nature of the advertisements.
The Progressive Insurance commercials have become well-known for their humour and the characters' likeability. With Flo and Jamie, the advertisements have created iconic figures that have resonated with audiences and contributed to the success of the campaign. The characters' interactions and unique personalities have helped to establish a strong brand presence for Progressive Insurance.
Jim Cashman's portrayal of Jamie, Flo's sidekick in the Progressive Insurance commercials, has added a layer of humour and unpredictability to the advertisements. His character's evolution and scene-stealing moments have made him a memorable part of the campaign, showcasing the creativity and effectiveness of the marketing strategy.
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Progressive employee Mara is played by Natalie Palamides
Palamides has also worked on several other projects, including Comedy Central's "Ahamed's Ramadan Diary" and voice work for Fox's animated sitcom "Duncanville". She is also known for creating and starring in the show "Nate: A One Man Show", in which she plays a mustachioed, toxically masculine male. In this role, she underwent a physical transformation, including adding facial hair and a fake black eye, as well as training and fasting to achieve a ripped appearance.
In the Progressive commercials, Mara is a new employee who joins Flo, played by actress Stephanie Courtney. Mara stands out for her odd expressions and offbeat delivery. In one commercial, titled "Off-the Mara-ket," Mara sits with Flo at a karaoke bar, showcasing her unique personality traits. Palamides' performance as Mara has gained recognition, with viewers finding her appealing and anticipating more of her presence in future advertisements.
Natalie Palamides' career has been on the rise, with her role as Mara in the Progressive commercials contributing to her growing success. Her talent and dedication to her craft have helped her establish herself in the entertainment industry.
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Flo's family members are also played by Stephanie Courtney
Stephanie Courtney is an actress and comedian best known for her role as Flo, the Progressive Insurance saleswoman. Flo is a fictional salesperson who has appeared in over 1,000 advertisements for Progressive Insurance since 2008. Courtney has been playing the character since then and has become an iconic advertising mascot.
In November 2014, Progressive introduced Flo's family members, including her mother, father, brother, sister, and grandfather. Interestingly, all of these characters were also played by Stephanie Courtney herself. She reportedly spent about 12 hours doing hair and makeup transitions for the recording of these commercials. This showcases her dedication to her craft and the versatility as an actress, as she portrayed multiple roles within the same advertisement campaign.
Courtney's portrayal of Flo has not only brought her fame and recognition but also a substantial income. It has been speculated that she earns a million dollars a year for playing Flo. This speculation is based on the understanding that actors are paid each time a commercial airs, and with the high frequency of Progressive Insurance commercials, Courtney's earnings accumulate accordingly.
In addition to her work as Flo, Courtney has also pursued other acting opportunities. She has made guest appearances on television shows such as "Angel" and "Everybody Loves Raymond." On the big screen, she made her debut as the female lead in the indie comedy "Melvin Goes to Dinner" in 2003. She has also appeared in other films, such as "Blades of Glory" and "For Your Consideration." Courtney's talent for comedy and acting has been recognized by her peers, with actress Kristen from SNL describing her as one of the funniest people she has ever met.
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Frequently asked questions
Stephanie Courtney.
Flo has appeared in over 1,000 advertisements for Progressive Insurance.
Flo first appeared in Progressive Insurance commercials in 2008.
Flo is an upbeat salesperson with a passion for ice cream and tacos.
Stephanie Courtney is also known for her roles in The Heartbreak Kid, Melvin Goes to Dinner, and Blades of Glory.










































