Paul Sanchez
GoSkippy Insurance is a UK-based insurance broker offering car, van, bike, and travel insurance. It is part of the Somerset Bridge Insurance Group and is authorised and regulated by the Financial Conduct Authority. GoSkippy offers competitive prices and a range of add-ons, with premiums starting from £175 per year. The company has received mixed reviews, with some customers praising its affordable prices and ease of obtaining a quote, while others have complained about double charging and difficulty in changing policies. GoSkippy has also been accused of fraudulent practices by some reviewers.
| Characteristics | Values |
|---|---|
| Number of Customer Reviews | 27,262 |
| Trustpilot Rating | 4 stars |
| Defaqto Rating | 5 stars |
| Financial Conduct Authority Firm Reference Number | 477112 |
| Registered Address | Lysander House, Catbrain Lane, Cribbs Causeway, Bristol, BS10 7TQ |
| Yearly Premium Price | £175 and above |
| Add-ons | 24/7 roadside assistance, towing services |
| Optional Extras | Electric and hybrid vehicle cover |
| Customer Service | Poor |
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What You'll Learn
- GoSkippy Insurance is arranged and administered by Somerset Bridge Insurance Services Limited
- GoSkippy has a 4-star rating on Trustpilot
- GoSkippy offers a range of insurance policies, including car, van, bike and travel insurance
- GoSkippy has been accused of double charging and poor customer service
- GoSkippy is one of the fastest-growing insurance brokers in the UK
GoSkippy Insurance is arranged and administered by Somerset Bridge Insurance Services Limited
GoSkippy Insurance is a UK-based insurance broker that offers car, van, bike, and travel insurance. It is arranged and administered by Somerset Bridge Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority (FCA). Somerset Bridge Insurance Services Limited's registered office is located at Lysander House, Catbrain Lane, Cribbs Causeway, Bristol, BS10 7TQ. It is important to note that this is only a registered office address, and they do not deal with in-person customer queries at this location.
GoSkippy Insurance aims to provide great insurance at competitive prices. They claim to be one of the fastest-growing brokers in the UK, with over 685,000 customers trusting them with their car insurance. GoSkippy offers a range of insurance policies, including third-party only, fire and theft, or fully comprehensive cover. They also provide various add-ons and optional extras, such as 24/7 roadside assistance and towing services.
Reviews of GoSkippy Insurance are mixed. On Trustpilot, they have a 4-star rating based on over 27,000 reviews. While some customers praise GoSkippy for their easy quote process, good prices, and satisfaction, others have expressed concerns about double charging, difficulty in changing policies, and issues with customer service. Similar sentiments are echoed on other review platforms, with some customers alleging fraud and unsatisfactory experiences.
GoSkippy Insurance, as part of the Somerset Bridge Insurance Group, strives to provide competitive insurance options to its customers. However, as with any insurance provider, it is essential to conduct thorough research, carefully review the terms and conditions, and consider a range of customer experiences before making an informed decision about their services.
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GoSkippy has a 4-star rating on Trustpilot
GoSkippy is a UK-based insurance broker that offers car, van, bike, and travel insurance. It is part of the Somerset Bridge Insurance Group and is authorised and regulated by the Financial Conduct Authority. GoSkippy promises to provide its customers with the highest level of cover at competitive prices and is the seventh largest broker in the UK.
GoSkippy has received mixed reviews online. On Trustpilot, GoSkippy has a 4-star rating, with over 27,000 reviews. While some customers have praised GoSkippy for its easy and affordable services, others have complained about issues with double charging, refunds, and customer service. Some reviews on Trustpilot and other websites have even accused GoSkippy of fraud and creating finance accounts without customers' knowledge.
GoSkippy's Trustpilot reviews have also been called into question by some users on Reddit, who find the high number of five-star reviews suspicious. They have also pointed out that GoSkippy has significantly more reviews than bigger insurers, and the five-star reviews seem short and repetitive.
Despite the mixed reviews, GoSkippy continues to be a popular choice for insurance, with over 685,000 people trusting them with their car insurance. The company also offers a range of optional extras and add-ons to its policies, such as 24/7 roadside assistance and compensation for personal belongings and medical costs.
Overall, while GoSkippy has received a 4-star rating on Trustpilot, it is important for customers to carefully review all aspects of the company, including pricing, policies, and customer service, before making an informed decision about their insurance needs.
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GoSkippy offers a range of insurance policies, including car, van, bike and travel insurance
GoSkippy offers a variety of insurance policies to meet the diverse needs of its customers. Their car insurance policies include third-party only, fire and theft, or fully comprehensive cover. They also provide optional extras, such as 24/7 roadside assistance and towing services, for an additional fee. GoSkippy's van insurance policies are also comprehensive and tailored to meet the specific needs of van owners.
For those with electric or hybrid vehicles, GoSkippy offers competitive insurance quotes that cater to the unique aspects of these vehicles. The company also provides bike insurance, ensuring that cyclists can have peace of mind while out on the roads. Additionally, GoSkippy offers travel insurance, protecting its customers during their journeys and adventures.
While GoSkippy boasts a 4-star rating on Trustpilot with numerous positive reviews highlighting their ease of use and competitive pricing, there are also negative reviews. Some customers have expressed concerns about double charging, difficulties with policy changes, and issues with customer service. It is always important to consider a range of reviews and sources when forming an opinion about an insurance provider.
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GoSkippy has been accused of double charging and poor customer service
GoSkippy Insurance is a UK-based insurance broker that offers car, van, bike, and travel insurance. The company claims to provide excellent customer service and competitive prices. However, some customers have accused GoSkippy of double charging and poor customer service.
Several reviews on Trustpilot and Smart Money People report issues with double charging and a lack of accountability from the company. One customer claimed that GoSkippy charged them £174 in admin fees twice, resulting in a fraudulent charge of almost £350. Another review mentioned being charged for a month of insurance after cancelling their policy and facing difficulties in obtaining a refund. GoSkippy has also been criticized for significant cancellation fees, with one customer stating that they had to pay £250 after cancelling their policy after five months.
In addition to double charging, GoSkippy has received negative feedback for its poor customer service. Some customers have expressed frustration with the company's failure to address their queries and concerns promptly and effectively. There have been reports of long wait times, unreturned calls, and a general lack of empathy from GoSkippy's staff.
On the other hand, it is worth noting that GoSkippy has also received positive reviews from customers who found their insurance policies to be competitively priced and easy to obtain. Some customers have praised GoSkippy's professional and helpful staff, recommending the company for its good service.
While the majority of reviews on Trustpilot are positive, with a 4-star rating based on thousands of reviews, the negative experiences highlighted by some customers are concerning. These accusations of double charging and poor customer service raise questions about GoSkippy's business practices and their impact on customers' financial situations.
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GoSkippy is one of the fastest-growing insurance brokers in the UK
GoSkippy is a UK-based insurance broker and one of the fastest-growing in the country. It offers car, van, bike, and travel insurance, with a focus on providing competitive prices and reliable service. With over 685,000 customers, GoSkippy is the seventh-largest broker in the UK and is known for its affordable rates and excellent customer service.
GoSkippy's insurance policies are arranged and administered by Somerset Bridge Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. The company offers a range of insurance options, including third-party only, fire and theft, or fully comprehensive policies. Additionally, GoSkippy provides competitive quotes for electric and hybrid vehicles, making it an attractive option for those with environmentally friendly cars.
While GoSkippy has received positive reviews for its cheap and easy insurance process, there have also been some negative experiences reported. Some customers have complained about issues with changing policies, double charging, and difficulties in obtaining refunds. There are also suspicions about the authenticity of their Trustpilot reviews, with an unusually high number of five-star ratings posted in a short period.
Despite some mixed reviews, GoSkippy continues to grow and establish itself as a prominent insurance broker in the UK. The company has also ventured into sports sponsorship, partnering with the Bristol City Men's Team for the 2024/25 season, demonstrating its commitment to raising brand awareness and engaging with customers beyond traditional insurance channels.
GoSkippy's growth can be attributed to its competitive pricing, range of insurance options, and focus on customer satisfaction. By understanding the needs of its customers and providing tailored insurance solutions, GoSkippy has established itself as a trusted broker in a highly competitive market.
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Frequently asked questions
Go Skippy Insurance has a 4-star rating on Trustpilot, with over 27,000 reviews.
Go Skippy offers car, van, bike, and travel insurance.
Go Skippy's car insurance includes repair or replacement costs if your vehicle is damaged by fire or stolen. The policy does not cover vehicle repair or replacement costs if you're in an accident. However, you can add 24/7 roadside assistance as an optional extra.
Go Skippy Insurance premiums can start from £175 per year, but pricing depends on criteria such as the driver's age and where the car is parked.
