
Parkland Medical Center offers a range of financial assistance programs and accepts various insurance carriers. The center provides financial counselors to help patients identify ways to meet their financial obligations and offers assistance to those who are uninsured. While specific insurance carriers accepted by the Parkland Medical Center are not explicitly mentioned, the center's website provides comprehensive information on billing, insurance coverage, and financial assistance programs. The center works with patients to ensure they receive exceptional healthcare, regardless of their financial status.
| Characteristics | Values |
|---|---|
| Insurance carriers | Medicaid, CHIP, Texas STAR Medicaid, Children's Health Insurance Program (CHIP) |
| Financial assistance | Available for patients without healthcare insurance |
| Payment methods | VISA, MasterCard, American Express, Discover credit cards |
| Contact | (866) 482-1972 |
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What You'll Learn
- Parkland Medical Center offers financial assistance for uninsured patients
- Financial counselors are available to answer questions about billing and insurance
- Parkland Medical Center accepts all major forms of payment
- Patients can set up payment arrangements if they are unable to pay their bill in full
- Parkland Medical Center provides access to pricing estimates for common procedures

Parkland Medical Center offers financial assistance for uninsured patients
Parkland Medical Center is committed to providing exceptional healthcare to everyone, regardless of financial status. They offer financial assistance and discounts for uninsured patients needing emergent or non-elective services. This includes an Uninsured Discount for all self-pay patients, excluding elective cosmetic procedures and facility-designated self-pay flat-rate procedures.
Patient Benefit Advisors at Parkland Medical Center are available to evaluate eligibility for various Local and State Programs, including County Assistance and Medicaid. Parkland Medical Center also has a Financial Assistance Policy that provides free hospital care for patients who have received non-elective care, do not meet Medicaid qualifications, and whose income is less than 200% (typically) of the Federal Poverty Level. To qualify for this free care, patients must complete a Financial Assistance Application and provide supporting income documentation.
For patients with balances over $1,500 and incomes between 201 and 400% of the Federal Poverty Level, Parkland Medical Center offers an expanded charity policy that may reduce the amount owed. Financial counselors are available to help identify ways to fulfill financial responsibilities and provide access to pricing estimates. Parkland Medical Center accepts all major forms of payment and offers online bill pay for added convenience.
Parkland Health & Hospital System also provides charity care and financial assistance through its affiliation with UT Southwestern Medical Center. This assistance is based on residency/citizenship status, the number of dependents, and household income. Eligibility extends to Texas residents, US citizens, or qualified legal aliens.
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Financial counselors are available to answer questions about billing and insurance
Financial counselors are available at Parkland Medical Center to answer your questions about billing and insurance before and during your stay. They can help you identify ways to fulfill your financial responsibility and provide you with access to pricing estimates for common procedures and services.
If you have questions about a specific bill, you can call the number provided on your statement. You may also contact the billing department toll-free at (866) 482-1972 if you have any questions about your statement or believe there is an error. If you are uninsured, underinsured, or have difficulty paying your bill, Parkland Medical Center offers financial assistance and payment arrangements. They have a Financial Assistance Policy that provides free hospital care for patients who have received non-elective care, do not meet the qualifications for Medicaid, and whose income is less than 200% of the Federal Poverty Level.
For patients with balances greater than $1,500 and whose income is between 200% and 400% of the Federal Poverty Level, an expanded charity policy may reduce the amount owed. Additionally, they have an extensive charity care and financial assistance program, including help for those who are uninsured. Parkland Medical Center accepts all major forms of payment, including VISA, MasterCard, American Express, and Discover credit cards.
It is important to understand what is covered by your insurance plan and whether it meets your needs. Reading the plan carefully and asking questions can help ensure you make the right decision. If you have concerns about your insurance coverage or specific benefits, it is recommended to contact your insurance company directly.
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Parkland Medical Center accepts all major forms of payment
Parkland Medical Center is committed to providing exceptional healthcare to everyone, regardless of financial status. The medical center offers financial assistance to patients without healthcare insurance who need emergency or non-elective services. This includes a Financial Assistance Policy that provides free hospital care for patients who have received non-elective care, do not meet Medicaid qualifications, and whose income is less than 200% of the Federal Poverty Level. An expanded charity policy is also available for patients with balances greater than $1,500 and whose income is between 200% and 400% of the Federal Poverty Level. Financial counselors are available to answer questions about payment before and during a patient's stay at Parkland.
The medical center accepts all major forms of payment, including VISA, MasterCard, American Express, and Discover credit cards. Patients can also set up payment arrangements by contacting the billing department. Parkland Medical Center provides access to pricing estimates for common procedures and services, as well as other resources to help with the financial aspect of healthcare.
It is important to note that services received at Parkland Medical Center may be provided by different doctors, including radiologists, cardiologists, and other specialists, who are legally required to submit separate bills. Patients are advised to carefully review their insurance information and plan requirements to ensure they follow all guidelines for referrals and understand what is covered. This proactive approach can help prevent unexpected out-of-pocket expenses.
For specific questions about billing and insurance, Parkland Medical Center encourages patients to contact their customer service representatives and billing department, who are available to provide support and guidance.
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Patients can set up payment arrangements if they are unable to pay their bill in full
Parkland Medical Center offers financial assistance and charity care programs for patients who are unable to pay their medical bills in full. Financial counselors are available to help patients identify ways to meet their financial obligations and provide information on the Center's charity care and financial discount policies.
If a patient is unable to pay their bill in full, they can contact the billing department to set up a payment arrangement. Patients can also review their bills to identify any billing errors, such as being charged for the same service twice or for a service that should have been covered by their insurance plan. If patients identify any discrepancies, they can contact the billing department to resolve the issue.
In some cases, patients may be able to negotiate alternative arrangements, such as reducing the number of sessions with the physician or offering to work in the doctor's office to reduce the debt. However, it is important to note that offering services in exchange for medical treatment may raise ethical concerns and potentially impact the therapeutic relationship.
Additionally, patients can seek assistance from consumer assistance programs, state agencies, or the Centers for Medicare and Medicaid Services, which offer protection against surprise medical bills. For older adults, the Qualified Medicare Beneficiary (QMB) program ensures that providers cannot bill for services covered by Medicare, and veterans may qualify for financial hardship assistance, including repayment plans and debt relief.
Parkland Medical Center accepts online bill payments via credit card (VISA, MasterCard, American Express, and Discover). Patients can also contact the billing department or customer service representatives at (866) 482-1972 for further assistance with payment arrangements.
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Parkland Medical Center provides access to pricing estimates for common procedures
Parkland Medical Center is committed to providing exceptional healthcare to everyone, regardless of financial status. The medical center offers financial assistance to patients without healthcare insurance (the "uninsured") needing emergent or non-elective services. Patient Benefit Advisors are available to evaluate eligibility for various Local and State Programs, including County Assistance and Medicaid.
The medical center also has a Financial Assistance Policy that provides free hospital care for patients who have received non-elective care, do not meet Medicaid qualifications, and whose income is less than 200% (usually) of the Federal Poverty Level. To qualify for free care, patients must complete a Financial Assistance Application and provide supporting income documentation. For patients with balances over $1,500 and documented income between 201 and 400% of the Federal Poverty Level, Parkland Medical Center offers an expanded charity policy that may reduce the amount owed.
Financial counselors are available to answer questions before and during a patient's stay at Parkland Medical Center. These counselors can help patients identify ways to fulfill their financial responsibilities. Parkland Medical Center also offers online bill pay and accepts VISA, MasterCard, American Express, and Discover credit cards.
While Parkland Medical Center provides access to pricing estimates for common procedures and services, these estimates are based on information provided by the patient and may not include unforeseen complications or additional tests, procedures, or non-hospital-related charges. Thus, the final bill for services may differ substantially from the initial estimate.
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Frequently asked questions
Parkland Medical Center offers financial assistance for uninsured patients needing emergent or non-elective services. They also have a Financial Assistance Policy that provides free hospital care for patients who have received non-elective care, do not meet Medicaid qualifications, and whose income is less than 200% of the Federal Poverty Level. Parkland Medical Center also accepts all major forms of payment and major credit cards.
The billing department can be contacted toll-free at (866) 482-1972.
Your insurance claim might be denied for the following reasons:
- The service you received was not covered under your plan.
- The insurance information you provided was incorrect.
- You received service from a physician outside your plan’s network.
- You were not covered by your plan at the time you received care.
- Your primary care physician did not process a referral for the services you received.
The Parkland Community Health Plan is a managed care organization that provides services for Texas STAR Medicaid and Children's Health Insurance Program (CHIP) recipients. Their service area covers Dallas, Collin, Ellis, Hunt, Kaufman, Navarro, and Rockwall counties.
Parkland Medical Center provides access to pricing estimates for common procedures and services. However, the final bill may differ substantially from the initial estimate and may include unforeseen complications or additional tests.











































