Farmers Insurance Group is an American insurance company that provides insurance for vehicles, homes, and small businesses, as well as other insurance and financial services. Farmers Insurance has a large number of exclusive and independent agents, as well as employees. A Farmers Insurance Producer is a salesperson who works for the company, either independently or as part of an agency. They are responsible for selling insurance policies to customers and providing customer service. Producers may also be involved in creating business and profit by finding leads. The job typically involves working 9-5, selling policies, and running quotes.
Characteristics | Values |
---|---|
Nature of Work | Sales oriented; involves looking for leads and creating business and profit |
Work-Life Balance | 3.5/5 |
Job Security & Advancement | 3.1/5 |
Training | Decent but must be implemented by the employee |
Overall Experience | Depends on the agency owner; good for those with a large personal network |
Income | Less than $40k for the first year with no benefits |
Customer Base | More affluent customers are more likely to value quality customer service over price |
Rates | Not competitive with other carriers |
Customer Service | Not helpful and not well-trained |
Support | Little corporate support |
Culture | Antiquated |
What You'll Learn
Farmers Insurance Group's history
Farmers Insurance Group (informally Farmers) is an American insurance company founded in 1928 by John C. Tyler and Thomas E. Leavey. The company was established to provide insurance for farmers and ranchers, who the founders believed deserved lower insurance premiums due to their lower risk of accidents compared to urbanites.
In its early years, Farmers Insurance Group operated out of a one-room office in downtown Los Angeles with a staff of four employees. By 1931, the company had expanded to nine states, and by 1932, its assets had grown to $1.08 million with net written premiums of $1.43 million. During the Great Depression, Farmers was one of the few companies able to pay customers' claims in cash. The company also survived a severe earthquake in Southern California in 1933, paying for all earthquake damage to cars under collision coverage, despite the lack of comprehensive coverage at the time.
Farmers Insurance Group continued to expand throughout the 1930s and 1940s, adding new reciprocal companies specializing in truck and fire insurance. By 1948, the company celebrated its 20th anniversary with over 693,610 policies and assets of $30 million. In the 1950s, Farmers acquired the Seattle-based New World Life Insurance Company and introduced new programs such as the 30/60 policy for mature drivers and the Sentinel policies for commercial packages.
The company continued to grow and innovate in the following decades, introducing new types of coverage, participating in the Pasadena Rose Parade, and becoming the first major insurance organization to offer a monthly payment plan without interest. In the 1980s and 1990s, Farmers Insurance Group faced challenges due to major acquisitions, reorganizations, and natural disasters in California. Despite these difficulties, the company continued to expand its operations and product offerings.
Today, Farmers Insurance Group is one of the country's largest insurers of vehicles, homes, and small businesses, serving over 10 million households across all 50 states with a network of over 48,000 agents and nearly 21,000 employees. The company remains committed to providing industry-leading products and first-rate services to its customers.
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Farmers Insurance products
Farmers Insurance Group (informally Farmers) is an American insurance company that provides a range of insurance products and financial services. The company has over 48,000 exclusive and independent agents and nearly 21,000 employees. Here is an overview of the insurance products offered by Farmers:
Auto Insurance
Farmers offers comprehensive auto insurance coverage, including collision coverage, deductibles, and medical payments. The company provides insurance for various types of vehicles, such as cars, motorcycles, and rideshare vehicles. Farmers also offers discounts and additional services, such as roadside assistance and rental car reimbursement.
Home Insurance
Farmers provide a range of home insurance options, including homeowners insurance, condominium insurance, and renters insurance. They also offer specialised coverage for mobile and manufactured homes, earthquake insurance, flood insurance, and second home insurance. The company assists customers in protecting their homes and valuables with competitive rates and multi-line insurance discounts.
Life Insurance
Farmers Life® offers several types of life insurance coverage, including term life insurance, whole life insurance, and universal life insurance. Life insurance helps provide financial support for families and loved ones in the event of an insured person's death. The company assists customers in choosing the right type of life insurance based on their financial goals and personal circumstances.
Business Insurance
Farmers offer business insurance for small and medium-sized businesses. Their coverage options include liability insurance, property insurance, commercial auto insurance, and workers' compensation insurance. The company helps business owners customise insurance packages to reduce their risks and protect their investments.
Recreational Insurance
Farmers provide recreational insurance for various types of vehicles and outdoor activities. This includes insurance for boats, ATVs, RVs, travel trailers, and motor homes. The company offers flexible coverage options and discounts for industry-leading insurance.
Umbrella Insurance
Farmers also offer umbrella insurance, which provides additional liability coverage beyond the limits of auto and home insurance policies. This type of insurance helps protect an individual's assets and future earnings in the event of a lawsuit.
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Pros and cons of working for Farmers Insurance Group
Farmers Insurance Group is one of the largest insurers of vehicles, homes, and small businesses in the US. It also provides other specialty insurance and financial services products. The company was founded in 1928 by John C. Tyler and Thomas E. Leavey, who believed that farmers and ranchers, with their better driving records, deserved lower insurance premiums.
Pros
- Well-known brand recognition: Farmers Insurance is a household name, which can make it easier for agents to find leads and build trust with potential clients.
- Training opportunities: The company provides extensive training programs and resources to help producers succeed, including instructional videos, articles, and archives.
- Flexibility: Farmers Insurance offers flexible work schedules, including the option to work remotely, and paid time off. Employees also report a good work-life balance.
- Benefits: The company offers a decent benefits package, including health insurance, a 401k plan, and reimbursement for employees who wish to pursue higher positions.
- Positive company culture: Farmers Insurance promotes a supportive and inclusive work environment, with employees reporting a sense of community and collaboration. The company also demonstrates a commitment to diversity and inclusion through various initiatives and employee resource groups.
- Job security: With over 48,000 agents and nearly 21,000 employees, Farmers Insurance offers a range of career paths and opportunities for advancement, particularly in sales and marketing.
Cons
- High prices: Farmers Insurance products are often more expensive than those of competitors, making it challenging for agents to sell policies and close deals. This is especially true for customers in less affluent areas, where price is a more critical factor than quality customer service.
- Lack of support: Some employees report a lack of support from management and corporate, particularly regarding professional growth and technical issues. There is also a perception of high turnover rates in certain departments, which can impact workload and job security.
- Ineffective leads: While Farmers Insurance provides leads, some agents report that these leads are often worthless, making it challenging to generate new business.
- Commission-based pay: Many positions at Farmers Insurance, such as agency producers and sales representatives, are commission-based, which can result in inconsistent income, especially in the first year.
- Stressful work environment: Claims adjusters and customer service representatives often report high-stress levels due to heavy workloads, demanding customers, and strict management.
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Farmers Insurance customer reviews
Farmers Insurance Group is an American insurer group that provides coverage for vehicles, homes, and small businesses, as well as other insurance and financial services products. It is one of the largest insurance providers in the country and has been in business since 1928.
The company has received mixed reviews from its customers. On Trustpilot, Farmers Insurance has an overall rating of 2 out of 5 stars, with several customers complaining about unexpected increases in their insurance premiums. One customer also noted that their policy was cancelled without any given reason. Similarly, on ConsumerAffairs, Farmers Auto Insurance has an overall rating of 2.5 out of 5 stars, with some customers praising the company's helpfulness and low prices, while others have complained about issues with claims handling and unexpected cancellations.
On the other hand, Farmers Insurance has received more positive reviews on WalletHub, with an average rating of 3.3 out of 5 stars. Customers have praised the company's quick response times, good customer support, and fast claims payouts. Farmers Insurance has also been recognised for having fewer complaints than the average car insurance provider, adjusted for size.
A former employee who worked as a Producer at Farmers Insurance Group provided a more nuanced perspective on their experience. They highlighted the benefits of working for a well-known brand and the opportunity for growth within the company. However, they also mentioned that the overall experience heavily depends on the agency owner, and most agents barely make enough money to survive. The employee also noted that Farmers Insurance products tend to be expensive and challenging to sell.
Overall, while Farmers Insurance has received some positive feedback for its customer service and claims handling, there are also a significant number of negative reviews highlighting issues with unexpected premium increases, claims handling, and policy cancellations.
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Farmers Insurance Group's parent company
Farmers Insurance Group (informally Farmers) is an American insurance company that provides insurance for vehicles, homes, and small businesses, as well as other insurance and financial services products. Farmers Insurance has more than 48,000 exclusive and independent agents and approximately 21,000 employees. Farmers is the trade name for three reciprocal exchanges, Farmers, Fire, and Truck, each managed by Farmers Group, Inc. as attorney-in-fact on behalf of their respective policyholders.
Farmers Group, Inc. is a wholly-owned subsidiary of the Swiss-based Zurich Insurance Group. Zurich Financial Services Group was created in September 1998 from the merger of Zurich Insurance Company and the financial services business of B.A.T. Industries for $18.6 billion through a dual holding structure. B.A.T. Industries had acquired Farmers Group, Inc. in 1988 for $5.2 billion.
Farmers Insurance Group of Companies was founded in 1928 by John C. Tyler and Thomas E. Leavey, who shared a dream of providing quality insurance products at reasonable prices. The company began as a car insurance company for farmers and ranchers, who the founders believed deserved lower insurance premiums due to their lower risk of accidents compared to urban drivers. Tyler and Leavey received a loan from the founder of Bank of America to start their company, and on March 28, 1928, they convened the first meeting of the board of governors. Two days later, Charles Brisco insured his 1925 Cadillac Phaeton and became the first Farmers customer.
In its early years, Farmers Insurance experienced rapid growth, expanding its staff and network of agents and district offices. By 1931, the company operated in nine states, and by 1932, its assets exceeded $1 million with net written premiums of $1.43 million. During the Great Depression, Farmers was able to pay customers' claims in cash, and it became the first insurance company to offer comprehensive auto coverage. The company continued to expand and introduce new types of coverage in the following decades, including uninsured motorist coverage, policies offering discounts to older drivers, and the industry's first non-smoker discount.
Today, Farmers Insurance Group of Companies is one of the largest insurance providers in the United States, serving over 10 million households with more than 19 million individual policies across all 50 states. The company has adapted to meet the changing needs of Americans while remaining committed to its founding ideals of providing industry-leading products and first-rate services.
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Frequently asked questions
A Farmers Insurance Producer is an employee or agent of Farmers Insurance Group.
Farmers Insurance Group is an American insurance company that provides insurance for vehicles, homes, and small businesses, as well as other insurance and financial services.
Farmers Insurance Group was founded in 1928 by John C. Tyler and Thomas E. Leavey, who shared a dream of providing quality insurance at a reasonable price. The company began as a car insurance provider for farmers and has since expanded to become a multi-line, multi-company insurance and financial services group.
The key services offered by Farmers Insurance Group include homeowners insurance, auto insurance, commercial insurance, and financial services.
Reviews from Farmers Insurance Producers are mixed. Some employees report a positive experience, citing the company's strong brand recognition, extensive training resources, and the freedom to own their agency. However, others have noted challenges with selling insurance due to high rates and competition, as well as a lack of support and growth opportunities.