Paul Sanchez
Apple offers an extended warranty for its products called AppleCare. AppleCare+ is an extension of the basic AppleCare warranty, which covers hardware failures and manufacturing defects for a limited period. AppleCare+ provides additional benefits, such as theft and loss coverage, 24/7 technical support, and accidental damage protection. The cost and availability of AppleCare+ vary depending on the device and territory. Apple also offers subscription options for AppleCare, allowing for indefinite coverage.
| Characteristics | Values |
|---|---|
| Name | AppleCare+ |
| What it covers | Theft, loss, accidental damage, hardware failures, manufacturing defects |
| Devices covered | iPhone, iPad, Apple Watch, Mac, Apple TV, HomePod, AirPods, Beats by Dre headphones |
| Cost | Varies depending on the device and territory. For example, AppleCare+ for iPad starts at $3.49 per month or $34.99 per year, and for HomePod it starts at $9.99 per month. |
| Other features | 24/7 technical support, express replacement service, mail-in repair, carry-in repair |
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What You'll Learn
AppleCare+ with Theft and Loss coverage
Theft and Loss coverage is an optional add-on to the standard AppleCare+ plan. It offers protection in the event of iPhone theft or loss, providing peace of mind for users concerned about these risks. This coverage is particularly useful for individuals who travel frequently or live in areas with higher crime rates. With this coverage, users can file a claim and receive a replacement iPhone if their device is lost or stolen. The replacement device can be shipped to the user in any country where Theft and Loss coverage is available, although this is subject to device availability and regional variations.
The plan offers unlimited incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months. It also includes battery service if the iPhone's battery retains less than 80% of its original capacity. AppleCare+ with Theft and Loss coverage requires users to have the "Find My" feature enabled on their device at the time of loss or theft and throughout the claims process.
The decision to purchase AppleCare+ with Theft and Loss coverage is a personal one, depending on individual risk assessment and past experience. While some users value the peace of mind it offers, others may find it unnecessary, especially if they already have alternative insurance coverage or believe the chances of theft or loss are low. It's important for users to consider their own circumstances and decide if the additional cost of the plan is justifiable for their level of protection.
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AppleCare+ extended warranties
Apple offers extended warranties for its products through its AppleCare+ plans. These plans provide additional coverage for accidental damage protection and theft and loss coverage. AppleCare+ with Theft and Loss coverage requires users to have the "Find My" feature enabled on their device at the time of loss or theft and throughout the claims process. This coverage is available in most countries.
AppleCare+ plans offer several benefits to customers. They provide 24/7 priority access to Apple experts via chat or phone, with same-day service available in most major metropolitan areas worldwide. In case of device issues, Apple offers Express Replacement Service, where they ship a replacement device so customers don't have to wait for a repair. Additionally, customers can opt for mail-in repair, using a prepaid shipping box provided by Apple, or carry-in repair at an Apple Store or authorised service provider.
Theft and loss coverage is a significant advantage of AppleCare+. If an iPhone is lost or stolen, a replacement can be shipped to the customer in any country where this coverage is available. AppleCare+ also offers unlimited incidents of accidental damage protection. This means that most issues can be resolved in a single call with Apple experts, thanks to their one-stop service and support.
AppleCare+ plans can be purchased upfront or renewed monthly or annually, depending on the product and region. For example, customers who paid upfront for an AppleCare+ plan for their iPhone, iPad, Apple Watch, Apple Vision Pro, Mac, or Apple Display might be able to purchase new coverage that renews monthly or annually. It's important to note that not all products and buying options are available in all countries or regions.
Apple devices typically come with a one-year limited warranty and up to 90 days of complimentary telephone technical support. AppleCare+ extends this coverage and provides additional benefits, giving customers peace of mind and comprehensive support for their Apple products.
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AppleCare+ cost
Apple insurance is known as AppleCare+. AppleCare+ with Theft and Loss provides repair or replacement hardware service for your iPhone. It also includes battery service or a replacement battery if your phone retains less than 80% of its original capacity.
The cost of AppleCare+ varies depending on the device and the plan chosen. For example, for the iPhone 15 and 14 models, the AppleCare+ fee is $149, while for the iPhone 13 and 12, it is $89. The basic AppleCare+ plan, which covers unlimited incidents of accidental damage for two years, costs $199. This plan includes a $29 screen replacement deductible, a $58 fee for the screen and back glass, and a $99 fee for other accidental damage.
You can also add theft and loss coverage to your AppleCare+ plan for an additional fee. The cost of this coverage is $70 for two incidents of theft or loss in each 12-month period, with a standard deductible of $149.
It is worth noting that AppleCare+ can be purchased at any point during the first 60 days of owning a new iPhone. Additionally, every iPhone comes with a one-year limited warranty that covers hardware issues not resulting from accidental damage.
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AppleCare+ for iPhone
The standard AppleCare+ for iPhone offers two years of hardware repair coverage and telephone technical support from the original purchase date of the iPhone. It covers up to two incidents of accidental damage from handling, each subject to a service fee of $79. This fee may vary depending on the type of damage, with screen or back glass damage costing $29, and any other damage costing $99. Apple provides 24/7 priority access to Apple experts via chat or phone, and same-day service in most major metropolitan areas worldwide.
AppleCare+ with Theft and Loss coverage provides additional benefits. It includes one-stop service and support from Apple experts, often resolving issues in a single call. This plan includes unlimited incidents of accidental damage protection and up to two incidents of theft or loss in 12 months, each subject to a service fee or deductible. To be eligible for theft and loss coverage, the ''Find My' feature must be enabled on the device at the time it is lost or stolen and throughout the claims process.
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AppleCare+ for iPad
Apple's insurance for iPad is called AppleCare+ for iPad. It provides one-stop service and support from Apple experts, so most issues can be resolved in a single call. AppleCare+ for iPad offers the following benefits:
- 24/7 priority access to Apple experts by chat or phone.
- Mail-in repair: Mail in your iPad using a prepaid shipping box provided by Apple.
- Carry-in repair: Take your iPad to an Apple Store or other Apple Authorized Service Provider.
- Express Replacement Service: Apple will ship you a replacement device so you don’t have to wait for a repair.
- Unlimited incidents of accidental damage protection, each subject to a service fee plus applicable tax.
- Battery service if the battery retains less than 80% of its original capacity.
- Hardware coverage for your iPad, Apple Pencil, and Apple-branded iPad keyboard.
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Frequently asked questions
Apple insurance is called AppleCare. AppleCare+ is an extended warranty that covers accidental damage and offers 24/7 technical support.
AppleCare+ covers repair costs for accidental damage, hardware defects, and manufacturing issues. It also includes technical support and remote software support. AppleCare+ with Theft and Loss coverage is available for iPhones, providing a replacement device if the original is lost or stolen.
The cost of AppleCare+ varies depending on the device. For example, the monthly plan for an iPad starts at $3.49 per month or $34.99 per year, while AppleCare+ for a HomePod starts at $9.99 per month. AppleCare+ with Theft and Loss coverage adds an additional fee of up to $100 to the regular AppleCare+ price.
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