Sbi Life Insurance: Understanding The Role Of Customer Ids

SBI Life Insurance is a leading life insurance company in India, offering a range of comprehensive life insurance and pension solutions. The company maintains high levels of customer service and operational efficiency, providing assistance in multiple ways. SBI Life Insurance customers can access information about their policies by calling the toll-free customer care number, sending an SMS from their registered mobile number, or by email. Customers can also request a call back from a customer care executive, use the online chat function, or visit the nearest SBI Life branch for support.

Customer ID and policy status

SBI Life Insurance is a leading life insurance company in India, offering a range of comprehensive life insurance and pension solutions. The company maintains high levels of customer service and operational efficiency.

Customer ID

A customer ID is a unique identifier for a customer within the SBI Life Insurance system. It is typically a numeric or alphanumeric code that is assigned to a customer when they purchase an insurance policy from the company. This ID is used to track and manage the customer's policy and other related information.

Policy Status

The policy status refers to the current state of an insurance policy within the SBI Life Insurance system. It indicates whether the policy is active, inactive, or has lapsed. The policy status can be checked by sending an SMS in the following format: "POLSTATUS " to 56161 or 9250001848.

Additional Services

In addition to checking policy status, SBI Life Insurance offers a range of other services that can be accessed through SMS:

• Policy dispatch details: NEWPOL
• Premium-related information: RENDET
• Fund value or policy value: FV
• Fund switch transaction details: SWTR
• Register or update email address: MYEMAIL
• Update PAN number: PAN

SBI Life Insurance also offers a Quick SMS Service, where customers can receive policy updates and information by sending an SMS to 56161 or 9250001848. This service is available 24/7 and can be accessed from anywhere.

Customers can also call the toll-free number 1800 267 9090 for assistance or send an email to [email protected] with their queries.

Customer ID and policy dispatch details

SBI Life Insurance offers a range of comprehensive life insurance and pension solutions, with a focus on providing high levels of customer service and operational efficiency.

Customer ID

The customer ID for SBI Life Insurance is the policy number. This is a unique identifier for each customer and their policy.

Policy Dispatch Details

Policy dispatch details can be obtained by sending an SMS from your registered mobile number to 56161 or 9250001848. The SMS should be in the following format: NEWPOL {space} 'Policy Number'. You can also give a missed call on 022-62458502 to get an update on the policy dispatch status.

Other Services

SBI Life Insurance also offers a range of other services that can be accessed through SMS, missed calls, online portals, and customer care executives. These include checking policy status, fund value, premium due dates, and more.

Customer ID and premium-related information

SBI Life Insurance offers a range of comprehensive life insurance and pension solutions, with a focus on maintaining high levels of customer service and operational efficiency.

SBI Life Insurance provides a variety of ways for customers to access information related to their policies and premiums. Here are some methods to obtain such information:

• Quick SMS Service: Customers can receive policy updates and information by sending an SMS to 56161 or 9250001848 from their registered mobile number. The relevant codes for different queries are as follows:
• To check policy status: POLSTATUS (Policy Number)
• To obtain policy dispatch details for a new policy purchased within the last six months: NEWPOL (Policy Number)
• To find out the next premium amount due and the due date: RENDET (Policy Number)
• To get the latest value of the policy or fund value: FV (Policy Number)
• To obtain details of the last fund switch request: SWTR (Policy Number)
• To register or update an email address: MYEMAIL (Policy Number) (New Email ID)
• To update PAN card details: PAN (Policy Number) (PAN Number)
• Missed Call Services: Customers can avail of the following services by giving a missed call from their registered mobile number:
• To know the fund value: 022-62458501
• To obtain a premium-paid certificate: 022-62458504
• To get in touch with a representative for offline product purchase: 022-62458508
• To receive an update on policy dispatch status: 022-62458502
• To get an update on renewal premium payment: 022-62458511
• To update personal details: 022-62458512
• To obtain an e-policy bond: 022-62458513
• Online Premium Payment: Customers can pay their renewal premiums online through various methods, including internet banking, the SBI Life website, Visa BillPay, the 'Smart Care' mobile application, e-wallets, and more.
• Premium Payment Procedure: SBI Life Insurance provides information on convenient premium payment options such as auto-payment.
• Premium Paid Certificate: Customers can download their Premium Paid Certificate through the online customer portal or by giving a missed call.
• Fund Value: In addition to the missed call service, customers can also obtain their fund value by logging into the Smart Care application.
• Premium Payment Timeline: Online premium payments can be made up to 30 days in advance and up to 5 months and 25 days after the premium due date.
• Toll-Free Customer Care Number: Customers can call 1800 267 9090 between 9 a.m. and 9 p.m. daily to speak to a customer care executive about their concerns, enquiries, or feedback.
• Customer Care Email Address: For queries or concerns, customers can send an email to [email protected] and receive a response from the customer service team.
• Online Chat: The SBI Life website offers an online chat option on the Contact Us page, allowing customers to chat with a customer care executive.
• Corporate Office Address and Telephone Number: Customers can visit or contact the corporate office at Natraj M.V. Road & Western Express Highway Junction, Andheri (East), Mumbai - 400 069. The telephone number is 022-6191 0000.

Customer ID and policy value

SBI Life Insurance is a leading life insurance company in India, offering a range of comprehensive life insurance and pension solutions, while maintaining high levels of customer service and operational efficiency.

Customer ID

The customer ID in SBI Life Insurance is a unique identifier for each customer, which allows them to access their policy details and avail of the various services offered by the company. The customer ID is typically mentioned on the policy document and other policy-related communications.

Policy Value

The policy value or fund value in SBI Life Insurance refers to the current monetary worth of the policy. This value can be checked by sending an SMS in the following format: FV to 56161 or 9250001848 from the registered mobile number. Alternatively, a missed call can be given to 022-62458501 to know the fund value.

Services for Existing Customers

SBI Life Insurance offers a range of services for its existing customers, including:

• Policy details: Customers can obtain information about their policy status, dispatch details, premium due, and fund switch transactions by sending an SMS to 56161 or 9250001848 from their registered mobile number.
• Premium payment: SBI Life Insurance provides multiple options for premium payment, including internet banking, credit card, mobile applications, and direct remittance at SBI Life branches.
• Policy payout requests: Customers can submit policy payout requests at their nearest SBI Life branch by filling out the relevant form and providing the necessary documents.
• Fund switch and redirection: Customers can move their investments between funds and change their premium allocation through the online customer portal or by submitting a form at an SBI Life branch.
• Update profile information: Personal information, such as PAN number, bank details, and address, can be updated through the online customer portal or by submitting a request at an SBI Life branch.
• Customer care: SBI Life Insurance offers 24x7 toll-free customer care services at 1800 267 9090, as well as email support at [email protected]. Customers can also request a call back, use the online chat feature, or visit the nearest SBI Life branch for assistance.

Customer ID and fund switch transaction details

SBI Life Insurance offers a range of comprehensive life insurance and pension solutions, with a focus on providing high levels of customer service and operational efficiency.

Customer ID

The customer ID for SBI Life Insurance is the policy number. This is a unique identifier for each customer's policy and is used to access information about the policy.

Fund Switch Transaction Details

To obtain details of your last fund switch request, you can use the SMS service by texting SWTR followed by a space and then your policy number to 56161 or 9250001848 from your registered mobile number. You can also call the toll-free customer care number, 1800 267 9090, or send an email to [email protected].

Additional Services

SBI Life Insurance also offers a range of other services that can be accessed through SMS, including checking the status of your policy (POLSTATUS), policy dispatch details (NEWPOL), premium-related information (RENDET), and the latest policy value or fund value (FV).

Missed Call Services

There are also several services that can be accessed by giving a missed call from the mobile number registered against the policy. These include obtaining your Premium Paid Certificate (022-62458504) and finding out your current fund value (022-62458501).

Online Services

In addition to the SMS and missed call services, SBI Life Insurance offers online services through its Smart Care self-service portal. Customers can log in to this portal to update their personal information, such as their email address, PAN number, and bank account details. The portal also allows customers to make premium payments, track proposals, and submit policy payout requests.

Frequently asked questions