
SBI Life Insurance is one of the leading life insurance companies in India, offering a range of comprehensive life insurance and pension solutions. The company also maintains high levels of customer service and operational efficiency. If you are an existing customer, you can contact SBI Life Insurance on 1800 267 9090 or send an email to [email protected]. In this article, we will be discussing what a customer ID is and how it relates to SBI Life Insurance.
What You'll Learn
Registering as a customer on the SBI Life portal
To register as a customer on the SBI Life portal, you must first select an appropriate insurance plan from SBI Life. Then, you can register as a customer on the SBI Life insurance login portal to get access to the insurer’s various e-services.
To register, go to the SBI Life official website and click on the Login tab. From the drop-down menu, select 'Customer'. You will then be redirected to a new page. Here, under the 'New User' section, enter your policy number, customer ID, email ID, date of birth and click on 'Submit'. Your login credentials will then be sent to your email ID.
You can also register in person at one of their locations.
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Updating your email address
To update your email address with SBI Life Insurance, you can either:
- Send an SMS from your registered mobile number to 56161 or 9250001848 with the following text: MYEMAIL (Policy Number) (New Email ID)
- Visit your nearest SBI Life branch and submit a Request for Change in Contact Details Form
- Log in to your account on Smart Care, SBI Life's self-service portal. Click on the login panel to select Personal details, then update your email address by clicking on the edit icon alongside the respective field
- Give a missed call on 022-62458512 to update your personal details
You can contact SBI Life Insurance on 1800 267 9090 (toll-free) or 022-6191 0000 (for customer support) between 9am and 9pm, Monday to Saturday. You can also reach them via WhatsApp on 90290 06575. Their email address is [email protected].
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Updating your PAN number
I could not find much information about updating your PAN number in SBI Life Insurance, but here is some general information about the company's customer service.
SBI Life Insurance offers a range of comprehensive life insurance and pension solutions, and maintains high levels of customer service and operational efficiency. If you are looking for any assistance from the SBI Life customer service team, you can get on-call assistance by calling them on 1800 267 9090 between 9 a.m. and 9 p.m. every day. You can also contact them via WhatsApp on 90290 06575.
To update your PAN number, you can either visit your nearest SBI Life branch or use their online services. To update your PAN number online, you need to log in to your account on the Smart Care self-service portal and navigate to the Profile Update section under the Services Corner. From there, you can select PAN and update your PAN number. You can also update your PAN number by sending an SMS from your registered mobile number to 56161 or 9250001848. The SMS should be in the following format: PAN (Policy Number) (PAN Number).
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Requesting a call back from SBI Life customer care
If you are an SBI Life Insurance customer, your customer ID is your policy number.
If you need to speak to a customer care executive, you can request a call back by clicking the 'Request A Call Back' button on the official SBI Life website. You will then need to fill in a form with your name, email address, type of query, and contact details. Once you have submitted the form, a customer care executive will call you to help you out.
You can also get on-call assistance by calling SBI Life on 1800 267 9090 between 9 a.m. and 9 p.m. every day. You can ask your concerns, enquire about their products, or give your feedback. If you would prefer, you can also send an email to [email protected] stating your concern, and the customer service team will get back to you with the relevant information.
SBI Life also offers Missed Call Services, where policyholders can get their Premium Paid Certificate by giving a missed call to 022-27599904.
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Logging in to the SBI Life portal
If you are a new user, you will need to register yourself as a customer through the web portal. You can also register in person at one of their locations. For the registration process, the policyholder must provide policy-related documentation as well as additional supporting documents.
If you have forgotten your password, you can click on the password link and reset your password as per the guidelines. You will receive the reset password link on your registered email ID.
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Frequently asked questions
After purchasing an insurance plan from SBI Life, you must register on the portal as a customer to avail of the various e-services offered by the company. To do this, visit the official website of SBI Life, click on the Login tab and select 'Customer' from the drop-down menu. A new page will open where, under the 'New User' section, you must enter your policy number, customer ID, email ID, date of birth and click on 'Submit'. Your login credentials will then be sent to your email ID.
A customer ID is a unique identifier that is assigned to each customer when they register for an online account.
Your customer ID will be sent to your email ID when you register for an online account.
If you are unable to find your customer ID, you should contact SBI Life Insurance customer support.