Direct Auto's Customer Service Number: Quick Access

what is direct auto customer service number

Direct Auto Insurance, headquartered in Nashville, Tennessee, offers auto, life, health, and renters insurance policies. The company provides customer service through various channels, including phone, email, and in-person visits to local agents. The Direct Auto customer service phone number is 1 (877) 463-4732, with representatives available Monday to Friday from 8 AM to 8 PM and on Saturdays from 10 AM to 4 PM CST. The company also offers a dedicated claims hotline and a virtual assistant on its website for added convenience.

Characteristics Values
Customer Service Number 1 (877) 463-4732
Customer Service Availability Monday to Friday, 8 AM - 8 PM, and Saturday, 10 AM - 4 PM CST
Headquarters Nashville, Tennessee
Founded 1991
Specialization Insurance for high-risk drivers
Number of States Available 14 (including Georgia, Texas, and Virginia)
WalletHub Rating 4.0/5
Better Business Bureau (BBB) Rating A+
Products Auto Insurance, Life Insurance, Motorcycle Insurance, and more
NAIC Rating 10.92

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Direct Auto Insurance's customer service number is 1 (877) 463-4732

Direct Auto Insurance, headquartered in Nashville, Tennessee, and founded in 1991, specializes in insurance for high-risk drivers. The company offers auto insurance, life insurance, motorcycle insurance, and more. Direct Auto Insurance has a large number of customer complaints, with a NAIC rating of 10.92, indicating a higher volume of customer complaints relative to its size.

If you are a Direct Auto Insurance customer and need assistance, you can reach their customer service by calling 1 (877) 463-4732. Their customer service representatives are available Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 4 pm CST. You can also contact Direct Auto Insurance through their website or by visiting a local agent.

Direct Auto Insurance is a subsidiary of National General Holdings Corporation, with National General having owned the company since 2016. Direct Auto operates independently from National General and specializes in non-standard insurance for high-risk drivers. Direct Auto Insurance is available in 14 states, including Florida, Georgia, Texas, and Virginia.

In addition to auto insurance, Direct Auto offers life, health, and renters insurance policies. They provide basic coverage options such as bodily injury liability, property damage liability, personal injury protection, and comprehensive and collision coverage. Various discounts are also available, including multi-policy, multi-car, and safe driver discounts.

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Direct Auto Insurance's NAIC rating is 10.92

Direct Auto Insurance is headquartered in Nashville, Tennessee, and was founded in 1991. The company specializes in insurance for high-risk drivers, advertising its willingness to work with drivers with issues on their records, such as a history of accidents or driving while intoxicated. Direct Auto Insurance offers SR-22 coverage, which is required for drivers who need to get their license back after an infraction.

The company operates in 14 states, including Georgia, Texas, and Virginia, although another source states that Direct Auto Insurance is available in 18 states, including Florida, Georgia, Texas, and Virginia. Direct Auto Insurance offers auto insurance, life insurance, health insurance, renters insurance, and motorcycle insurance.

Direct Auto Insurance has a rating of 4.0/5 from WalletHub users. WalletHub describes Direct Auto Insurance as an "average car insurance company", with middle-of-the-road premiums and mediocre customer service. Direct Auto Insurance has an "excellent" rating for its financial strength from AM Best, meaning policyholders are unlikely to have to worry about the company defaulting on its financial obligations, such as paying out claims.

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Direct Auto Insurance's address in Raleigh, North Carolina is 3231 Avent Ferry Rd, Raleigh, NC 27606

Direct Auto Insurance, headquartered in Nashville, Tennessee, was founded in 1991 and is available in 14 states. The company specializes in insurance for high-risk drivers and offers auto insurance, life insurance, and motorcycle insurance, among other types of insurance.

Direct Auto Insurance's Raleigh, North Carolina office is located at 3231 Avent Ferry Rd, Raleigh, NC 27606. The office is open Monday to Friday, from 9:00 AM to 5:30 PM. It is situated on the corner of Gorman Street and Avent Ferry Road, in the same shopping center as the North Carolina Drivers License Office.

Customers can visit the Raleigh office or call 877-GODIRECT to speak with a representative about their insurance needs. Direct Auto Insurance offers a range of insurance products and services, including auto, life, motorcycle, and commercial insurance. The company also provides various discounts and flexible payment options to help customers save money on their insurance premiums.

In addition to their physical locations, Direct Auto Insurance can be contacted through their website, via email, or by using the online chat feature. The company's customer service number is 1-877-463-4732, and representatives are available Monday to Friday, 8 AM-8 PM, and Saturday, 10 AM-4 PM CST.

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Direct Auto Insurance's customer service is available Monday to Friday, 8 AM-8 PM, and Saturday, 10 AM-4 PM CST

Direct Auto Insurance, headquartered in Nashville, Tennessee, offers a range of insurance services, including auto, life, health, and renters policies. The company has a large number of customer complaints, which has impacted its ratings.

The customer service team can be contacted by calling 1 (877) 463-4732. This number connects you with a customer service representative who can address your queries and concerns. Additionally, Direct Auto Insurance offers multiple ways to get in touch, including through their website, where you can email customer service or engage with a virtual assistant for assistance.

Direct Auto Insurance also has physical locations, with 30 offices in North Carolina alone. Visiting a local agent or office can be beneficial for those who prefer in-person interactions or need more specialized assistance with their insurance needs.

The company's customer service team is dedicated to helping customers choose the right insurance coverage, understand their policies, and set up affordable payment plans. They also assist in exploring various discounts that could make the insurance coverage more budget-friendly.

With their customer service hours, Direct Auto Insurance aims to provide support and guidance to their policyholders, ensuring a positive and satisfactory experience.

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Direct Auto Insurance offers auto, life, health, and renters insurance

Direct Auto Insurance, founded in 1991 and headquartered in Nashville, Tennessee, offers auto, life, health, and renters insurance. The company is a subsidiary of National General Holdings Corporation and is available in 14 states, including Florida, Georgia, Texas, and Virginia. Direct Auto Insurance specializes in providing insurance for high-risk drivers and has an A+ rating from the Better Business Bureau (BBB).

In addition to standard auto insurance coverage such as liability, comprehensive, and collision insurance, Direct Auto offers a range of extra coverage options. These include rental reimbursement, towing, accidental death coverage, individual term life insurance, accident medical expense, health insurance, and emergency protection. They also provide insurance for motorcycles and commercial vehicles.

Direct Auto Insurance has received mixed reviews from customers. While some praise the company for its competitive pricing and helpful customer service representatives, others have complained about issues with policy coverage, reimbursement, and poor customer service.

The Direct Auto Insurance phone number for customer service inquiries is 1 (877) 463-4732. Customer service representatives are available Monday to Friday, 8 am-8 pm, and Saturday, 10 am-4 pm CST. You can also contact Direct Auto Insurance through their website, by email, or by visiting a local agent.

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Frequently asked questions

The Direct Auto customer service number is 1 (877) 463-4732. Customer service representatives are available Monday to Friday, 8 AM-8 PM, and Saturday, 10 AM-4 PM CST.

The Direct General Insurance customer service number is 1-800-462-2123. This number is toll-free and available 24/7.

The specific customer service lines for Direct General Insurance are divided into categories: 1-888-293-5108 for auto insurance, 1-888-781-0585 for health insurance, and 1-888-325-1190 for home insurance.

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