Easy Access: General Insurance Auto Co's Phone Number

The General Automobile Insurance Services Inc. offers car insurance with flexible payment options and coverage options including liability, collision, comprehensive, and full coverage. National General, an Allstate company, also offers auto insurance with a network of over 55,000 independent agents across the country. The phone number for The General is 1-844-327-9870 or 1-844-328-0306.

The General Insurance's contact details

The General Insurance has several contact details available for customers. The company provides a customer service phone line, which is open Monday to Thursday from 7 am to 9 pm, Friday from 7 am to 8 pm, and Saturday from 8 am to 4 pm (all times Central Time). The phone number for this service is 1-844-327-9870 or 1-844-328-0306.

The General Insurance also has a claims department that can be contacted 24 hours a day, 7 days a week, via phone or email. The phone number for this department is 1-800-280-1466 Ext 1115, and the email address is [email protected]. The hours of operation for existing claims are Monday to Friday, 8 am to 5 pm local time.

In addition to phone and email, The General Insurance also offers a mobile app that allows customers to manage their policies, obtain quotes, make payments, view ID cards, and submit claims. The app also provides a help centre with frequently asked questions and the option to schedule a call-back from sales or customer service teams.

For those looking for a specific office location, The General Insurance has a comprehensive list of physical locations available on their website. The address for their Nashville, Tennessee office is also provided: 2636 Elm Hill Pike, Suite 510 Nashville, Tennessee 37214.

The General Insurance's customer service hours

You can reach their customer service team by phone on Mondays to Thursdays between 7 am and 9 pm CT, on Fridays between 7 am and 8 pm CT, and on Saturdays between 8 am and 4 pm CT.

If you prefer to correspond via email, you can reach them at [email protected]. They also have a Help Centre on their website with answers to frequently asked questions.

The General Insurance also has a mobile app that allows you to manage your policy and claims anywhere, anytime. Through the app, you can also schedule a callback from their Sales or Customer Service teams at a time that suits you.

For urgent matters, The General Insurance's claims department can be reached 24 hours a day, 7 days a week, by phone or email. Their hours for existing claims are Monday to Friday, 8 am to 5 pm local time.

The General Insurance has been in business for nearly 60 years, providing auto insurance coverage even for high-risk drivers that other insurance companies won't insure. They pride themselves on putting customers first and offering flexible payment options.

The General Insurance's claims department contacts

The General Insurance has a dedicated claims department that can be contacted in several ways.

Firstly, you can report a new claim 24 hours a day, 7 days a week, by calling The General's customer service line at 1-844-327-9870 or 1-844-328-0306. These numbers can also be used to reach The General's sales or customer service teams during normal business hours, or to schedule a call-back at a convenient time.

Secondly, The General's mobile app allows users to submit a new claim or check the status of an existing claim. The app also provides a Help Centre with answers to frequently asked questions.

Thirdly, for existing claims, The General's hours of operation are Monday to Friday, 8 am to 5 pm local time. During these hours, you can contact the claims department by email at [email protected] or by mail at the following address:

Claims Department

The General Insurance

6000 American Parkway

Madison, WI 53783-0001

Please remember to include your claim number on all correspondence.

The General Insurance's mobile app

The General Insurance has a mobile app that lets you manage your policy anywhere, at any time. The app is designed to make it easy for you to obtain a quote, make a payment, view your ID card(s), or submit a claim. Here are some of the key features of The General Insurance mobile app:

Obtaining a Quote

The app allows you to quickly obtain a quote for a new auto insurance policy. Some restrictions apply, and the availability of quotes may vary depending on your state.

Making Payments

With the app, you can make payments, schedule payments, and even split payments across different methods, including cash payments powered by PayNearMe.

Accessing ID Cards

You can access your ID cards immediately after signing in to the app for the first time. Rotating your phone to landscape view in the app provides a quick way to view your virtual ID cards. For the full legal ID cards, you can open the PDF version.

Submitting and Tracking Claims

The app enables you to start and submit new claims, as well as follow the status of existing claims.

Help Center and Customer Support

The General Insurance app includes a Help Center with frequently asked questions. If you need further assistance, you can start a call or chat during normal business hours, or schedule a callback from their Sales or Customer Service teams at your convenience.

Login Options

The app offers flexible login options, allowing you to use your email address, policy number, Facebook account, Google account, or even biometrics (fingerprint or face recognition) to log in.

The General Insurance is committed to continuously improving the mobile app experience and encourages users to provide feedback or contact their support team at [email protected].

National General Insurance's coverage

National General Insurance, an Allstate company, has been serving policyholders since 1920. The company offers coverage for the vehicles you drive, the places you live, and the possessions you hold dear. With a professional claim response team and a network of more than 55,000 independent agents across the country, National General Insurance provides a range of insurance products to protect what matters most to its customers.

Auto Insurance

National General offers auto coverage with flexible payment plans and money-saving discounts. The company has over 80 years of experience insuring vehicles and understands that auto insurance is about the people inside them. National General provides various types of auto insurance to cater to different drivers' needs. Their auto coverage includes:

• Emergency Expense Allowance: Covers up to $500 in food, lodging, and travel expenses after a covered claim.
• Convenient payment options: Payment plans designed to fit any budget.
• 24-hour claims reporting: Most minor claims are handled over the phone and paid within 48 hours.
• Lifetime repair guarantees: Collision repairs made at Gold Medal Repair Shops are guaranteed for the vehicle's lifetime.
• Bodily Injury Liability
• Property Damage Liability
• Underinsured Motorist
• Personal Injury Protection
• Accidental Death and Dismemberment
• Auto Protection Plan

Home Insurance

National General offers comprehensive home insurance tailored to homeowners, renters, and condo dwellers. The company provides protection for customers' homes and belongings, with options that can be customized to meet their specific needs.

Health Insurance

National General Health policies for individuals and businesses have moved to their parent company, Allstate. The expanded team, including the existing NatGenHealth customer service teams, can now be found on Allstate Benefits.

Commercial Insurance

National General also offers commercial insurance for small- and mid-sized businesses with vehicle fleets. Their commercial auto insurance helps protect businesses' livelihoods.

Frequently asked questions