Jeffrey Wade
Aetna is one of the largest health insurers in the US, offering a range of health, dental, and vision insurance options for individuals and employer groups. The company has a long history in the healthcare industry, dating back to 1853, and is currently the third-largest provider of health insurance and services in the nation. Aetna provides Medicare Advantage plans, Medicare Supplement Insurance, and other supplemental health insurance plans. The company has received high ratings from several financial rating services, including an A (Excellent) rating from AM Best and an A+ rating from the BBB. In addition, Aetna has the lowest level of complaints among the companies analysed by Forbes, indicating high customer satisfaction and smooth claims processes.
| Characteristics | Values |
|---|---|
| Number of ratings | 3 |
| Rating by AM Best | A (Excellent) |
| Rating by BBB | A+ |
| Rating by Forbes Advisor | N/A |
| Forbes Advisor's comment | Lowest level of complaints, high customer satisfaction, smooth claims processes |
| Rating by Trusted Choice | 4.0 out of 5.0 stars |
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What You'll Learn
AM Best gives Aetna an A rating
Aetna, one of the oldest and largest health insurance providers in the country, has a long history dating back to the 1800s. It offers a wide range of insurance products, including health, dental, vision, and supplemental insurance.
Aetna's financial strength is reflected in its ability to manage risks effectively. AM Best's rating highlights the company's strong balance sheet and adequate liquidity, indicating that it has the necessary financial resources to meet its commitments.
The A rating from AM Best also takes into account Aetna's operating performance. The company has demonstrated strong earnings and effective capital management, contributing to its overall financial stability.
In addition to AM Best's rating, Aetna has received high ratings from other financial ratings bureaus. This further reinforces the company's financial solidity and ability to provide reliable insurance services to its customers.
Aetna's high ratings and financial stability are essential factors for individuals and businesses considering purchasing insurance from the company. These ratings provide confidence that Aetna has the financial capacity to pay claims and meet its financial obligations in a timely manner.
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BBB gives Aetna an A+ rating
Aetna has been in the insurance business since 1853, and it merged with U.S. Healthcare in the 1990s to become the nation's largest health benefits provider. The company has a strong financial standing, as evidenced by its high ratings from AM Best and other financial ratings bureaus. AM Best, a reputable credit rating firm, has given Aetna an A (Excellent) rating, highlighting its balance sheet strength and strong operating performance.
Aetna's Medicare Supplement Insurance plans offer additional coverage to Original Medicare (Parts A and B) enrollees, helping to limit their yearly out-of-pocket costs. These plans provide coverage for emergency care when travelling outside the country and allow enrollees to see any doctor who accepts Medicare patients without network restrictions.
Aetna has a large provider network, including over 1.8 million medical providers, including physicians, behavioural health providers, and MinuteClinic locations. The company also offers a mobile app, Attain by Aetna, which provides members with access to various health and wellness resources.
Aetna has a low level of complaints about its individual health plans, indicating high customer satisfaction and smooth claims processes. The company's plans are competitively priced, with low premiums and attractive deductibles for bronze plans. Overall, Aetna's strong financial position, extensive provider network, and commitment to customer satisfaction contribute to its positive rating from BBB.
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Forbes gives Aetna a positive review
In its 2025 review, Forbes gives Aetna a positive review, noting that the company has the lowest level of complaints about its individual health plans, indicating high customer satisfaction and smooth claims processes. Aetna also has the second-lowest average Affordable Care Act (ACA) premium and one of the best deductibles for bronze plans. Forbes also highlights that Aetna is owned by CVS Health, which provides members with a $25 allowance every three months to shop at CVS Health stores and a 20% discount on CVS Health brand products.
Aetna offers a wide range of Medicare health care plans and additional benefits, including HMO, PPO, HMO-POS, and D-SNP plans. They also provide a concierge service to help customers locate resources in their area. Aetna's plans are available in 46 states and Washington, D.C., and the company serves about 39 million people.
Aetna has received an A credit rating from A.M. Best, which highlights the company's "balance sheet strength" and "strong operating performance." According to Emily Gang, CEO of The Medicare Coach, "Aetna can be a good company for certain people looking for Medicare Supplement insurance plans, but it’s crucial to review all the plan options to choose the best policy for your needs."
Overall, Forbes presents a positive view of Aetna, particularly regarding its customer satisfaction, plan options, and additional benefits.
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Aetna has a large provider network
Aetna is one of the largest health insurers in the US, with a provider network of 1.8 million medical providers, including physicians, behavioural health providers, and MinuteClinic locations. The company offers a variety of health plans for employer groups, and a limited number of plans (Medicare supplements, dental plans) for individuals and families.
Aetna's large provider network means that members have access to a wide range of healthcare services, including hospitalization, office visits, immunizations, and other types of preventive care services. The company also offers HSA plans (available for high-deductible plans) and members are given access to a variety of health and wellness resources through the carrier's mobile app, Attain by Aetna.
In addition to its large provider network, Aetna also offers nationwide coverage and a large selection of providers in all 50 states. The company is well-established and financially strong, with high ratings from AM Best and other financial ratings bureaus. AM Best gave Aetna an A (Excellent) financial strength rating, highlighting the company's balance sheet strength and strong operating performance.
Aetna's large provider network and range of health plans make it a good option for those seeking comprehensive and accessible healthcare coverage. The company's high ratings and financial stability also provide assurance that it is able to meet its financial obligations and pay out claims in a timely manner.
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Aetna offers Medicare Supplement Insurance plans
Aetna's Medicare Supplement Insurance plans include a range of benefits, such as Medicare Part B coinsurance or copayment (Plans A, B, D, G, N, C, and F) and Part A hospice care coinsurance or copayment (Plans A, B, D, G, N, C, and F). High-deductible Plan F and Plan G are also available, offering the same benefits once the calendar-year deductible is paid.
Aetna's Medicare Supplement Insurance plans are insured by several Aetna companies, including Aetna Health and Life Insurance Company, Aetna Life Insurance Company, and Continental Life Insurance Company of Brentwood, Tennessee.
Aetna has received positive ratings and reviews for its insurance plans. AM Best gave Aetna an A (Excellent) financial strength rating, praising its balance sheet strength and operating performance. Forbes' analysis found that Aetna had the lowest level of complaints about its individual health plans, indicating high customer satisfaction and smooth claims processes. Aetna also offers low premiums and is owned by CVS Health, providing members with benefits such as allowances for shopping at CVS Health stores.
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Frequently asked questions
Aetna has the lowest level of complaints about its individual health plans among the companies analysed by Forbes, indicating high customer satisfaction and generally smooth claims processes. Aetna also has the second-lowest average Affordable Care Act (ACA) premium in Forbes's analysis, and one of the best deductibles for bronze plans.
AM Best gives Aetna an A (Excellent) financial strength rating. AM Best highlights Aetna's "balance sheet strength" and "strong operating performance, favorable business profile and appropriate enterprise risk management".
Aetna has an A+ rating from the BBB.
Trusted Choice awards Aetna 4.0 out of 5.0 stars.
