
Medisoft is a medical software used by healthcare providers for recording patient information, billing, and scheduling. Insurance payments can be entered into Medisoft through the Deposit List dialog box, where users can select the insurance carrier making the payment. Once the payment/check is selected, users can click 'Apply' and select the patient for whom the payment is intended. The patient's dates of service will appear, and the payment amount can be entered. Additionally, deductible, withhold, adjustment, or take-back amounts can also be entered.
| Characteristics | Values |
|---|---|
| Where are insurance payments entered? | Deposit List dialog box |
| What is the Deposit List dialog box used for? | To select the insurance carrier that is making the payment |
| What does the Detail button in the Deposit List dialog box do? | Opens with more information about a selected deposit |
| Where are payments made? | Middle section of the Apply Payment/Adjustments to Charges window |
| Where can you adjust a patient's account to a $0.00 balance? | Apply Payment/Adjustments to Charges dialog box |
| What is the process for applying insurance payments? | Select payment/check > click Apply > select patient > enter payment amount > click Save Payments/Adjustments |
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What You'll Learn
- Insurance payments are entered in the Deposit List dialog box
- The payment amount is entered in the Apply Payment/Adjustments to Charges dialog box
- The patient's account can be adjusted to a $0.00 balance in the Apply Payment/Adjustments to Charges dialog box
- The insurance carrier making the payment is selected in the Deposit List dialog box
- The Complete check-box auto-checks when payment amounts are entered

Insurance payments are entered in the Deposit List dialog box
Additionally, in the Deposit List dialog box, there is an option to select the insurance carrier that is making the payment. This is done through the Insurance box. The Detail button in the Deposit List dialog box provides more information about a selected deposit.
The process of applying payments and adjustments to charges is done through a separate window, the Apply Payment/Adjustment to Charges window. This is where the payments are made, with the payment amount entered into the middle section of the window.
The Deposit List dialog box in Medisoft is therefore a crucial interface for entering insurance payments, selecting the relevant insurance carrier, and accessing further details about deposits.
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The payment amount is entered in the Apply Payment/Adjustments to Charges dialog box
When entering insurance payments in Medisoft, the payment amount is entered in the Apply Payment/Adjustments to Charges dialog box. This is one of the two ways to enter patient payments in Medisoft, the other being via Deposit entry. To enter the payment amount in the Apply Payment/Adjustments to Charges dialog box, you must first access Transaction Entry via the Activities menu. Here, you will select a patient chart and the relevant case. The payment amount is entered in the lower half of the screen, under the "Payments, Adjustments, and Comments" section. You can then click the New button to start an entry, and a new line will appear with the date defaulting to the current date.
You can then enter or select a Pay/Adj Code and select Who Paid (Guarantor). You can also enter a description, such as a note or reference number. The Provider code will default but can be changed if needed. Once you have entered the payment amount, click Apply to allocate the payment to charges. You can enter the payment for any date or procedure being paid under the "This Payment" column and split the payment among several dates or procedures. When you are finished, click Close, then Save Transactions back at the Transaction Entry window.
The Apply Payment/Adjustments to Charges dialog box is also used to adjust a patient's account to a $0.00 balance. This is done by identifying the amount in the remainder column and entering that amount into the adjustments column.
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The patient's account can be adjusted to a $0.00 balance in the Apply Payment/Adjustments to Charges dialog box
Adjustments are used to either increase or decrease the balance on a patient’s account. This can be done for several reasons, such as refunds, billing errors, or overpayments by insurance carriers.
To adjust a patient's account to a $0.00 balance in the Apply Payment/Adjustments to Charges dialog box in Medisoft, you must first identify the amount in the remainder column. This amount represents any remaining balance on a specific charge. Then, enter this amount into the adjustments column. You can apply the entire amount to one charge or split it up and apply the same adjustment to multiple charges. Continue making adjustments until the Unapplied amount at the top of the screen shows $0.00.
Once you have completely applied the adjustments, click the "Close" button, and you will return to the main Transaction Entry screen. Finally, click the "Save Transactions" button to confirm the changes.
It is important to note that while it is possible to delete charges and payments, it is not recommended, as it removes the record of what was previously entered. Instead, Medisoft offers various adjustment types, such as Take Back Adjustment, Withhold Adjustment, Small Balance Write-Off, and Error Correction, to manage corrections and ensure a complete audit trail.
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The insurance carrier making the payment is selected in the Deposit List dialog box
When entering insurance payments in Medisoft, you will encounter the Deposit List dialog box. This is where insurance payments can be entered. In the Deposit List dialog box, the insurance carrier making the payment is selected. This is an important step as it ensures that the payment is correctly attributed and processed.
Once you have selected the insurance carrier, you will be able to proceed with entering the payment details. This includes selecting the desired payment or check, and then clicking "Apply". A new window will appear, where you will select the patient for whom the payment should be applied. The patient's dates of service will be displayed, and you can then enter the payment amount for any line items that should be paid.
There are also optional fields that you can complete, such as entering the deductible, withhold, adjustment, or take-back amounts. Depending on the situation, you may want to uncheck the Complete checkbox if there may be further payments or if you do not want responsibility to shift to the next payer.
After entering all the necessary information, you can click "Save Payments/Adjustments" to finalise the process. You may then be prompted to print a statement, or you can choose to skip this step.
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The Complete check-box auto-checks when payment amounts are entered
When entering insurance payments in Medisoft, there are two methods: entering them on a case-by-case basis or in bulk via "Deposit Entry". The first method is more suitable when dealing with a single patient, case, or date of service. The second method is more efficient when handling insurance payments for multiple patients from a single insurance provider or check.
When entering insurance payments on a case-by-case basis, users should navigate to Activities and then select Enter Transactions. After choosing the relevant patient chart and case, a new payment line can be created by clicking New under the "Payments, Adjustments, and Comments" section. Here, users can input the payment date, select a Pay/Adj Code, indicate who made the payment, and provide an optional description. The provider information will default but can be changed if needed. The payment amount and check number can then be entered.
When entering insurance payments in bulk, users should go to Activities and select Enter Deposits/Payments. A new window will appear, with the deposit date defaulting to the current date. The Payor Type will be set to "Insurance", and the Payment Method will default to "Check". Users can then input the check number, a description or bank number, and the payment amount. The insurance provider can be selected, and the corresponding codes will automatically populate if they have been set within the chosen insurance; otherwise, codes must be manually selected for each field.
Regardless of the method chosen, the "Complete" check-box in Medisoft should automatically be selected when payment amounts are entered. This indicates that the payment process is complete. However, users can manually uncheck this box if there may be additional payments or if they do not want the responsibility to shift to the next payer. This feature provides flexibility and control over the payment process.
By understanding and utilizing these steps, users can efficiently manage insurance payments in Medisoft, ensuring accurate record-keeping and streamlining financial transactions related to patient care.
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Frequently asked questions
Insurance payments can be entered in the Deposit List dialog box.
First, select the desired payment/check from the "Deposit List" screen, then click "Apply". Next, select the patient and enter the payment amount for any line items that should be paid. You can also enter optional amounts such as Deductible, Withhold, Adjustment, or Take Back. Finally, click "Save Payments/Adjustments".
The Detail button provides more information about a selected deposit.






























