Jeffrey Wade
If you need to fax proof of insurance to PHH Mortgage, you can do so by sending it to the following fax number: 1-561-682-8880. This fax number can also be used to send tax bills if you have received a penalty or notice of delinquency. For other types of requests, such as updating your bank account information, you can fax PHH Mortgage at 1-856-917-8322. Additionally, if you need to request a payoff quote, you can fax your request to 1-856-917-8283.
| Characteristics | Values |
|---|---|
| Fax number for proof of insurance | +1-561-682-8880 |
| Email address for proof of insurance | [email protected] |
| Postal address for proof of insurance | PHH Mortgage Attn: Tax Services PO Box 24665 West Palm Beach, FL 33416-4665 |
| Fax number for a payoff quote | +1-856-917-8283 |
| Email address for a payoff quote | [email protected] |
| Fax number for Authorization to Close Out form | +1-856-917-2700 |
| Postal address for Authorization to Close Out form | PHH Mortgage PO Box 24736 Attn: SV24 West Palm Beach, FL 33416 |
| Fax number for escrow deposit | N/A |
| Postal address for escrow deposit | PHH Mortgage PO Box 371867 Pittsburgh PA 15250-7867 |
| Postal address for overnight escrow deposit | PHH Mortgage Attn: 371867 500 Ross Street 15-0470 Pittsburgh, PA 15250 |
| Fax number for updating bank account details | +1-856-917-8322 |
| Postal address for updating bank account details | PHH Mortgage Mail Stop SV61 Attn: ACH Department 1661 Worthington Road Suite 100 West Palm Beach, FL 33409 |
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What You'll Learn
Fax number for proof of insurance
If you need to fax proof of insurance to PHH Mortgage, the fax number depends on the type of insurance and the reason for sending it.
Tax Bills
If you receive a tax bill that says your taxes are delinquent or that you have been charged a penalty, you should send the bill to PHH Mortgage immediately. The fax number for this purpose is 1-561-682-8880.
Home Equity Line of Credit (HELOC) Account
If you have a Home Equity Line of Credit (HELOC) account and need to obtain a payoff statement, all required borrowers must complete and return the Authorization to Close Out form. This form can be faxed to 1-856-917-2700.
Bank Account Updates
If you need to update your bank account details, you can notify PHH Mortgage in writing by fax. The fax number for the ACH Department is 856-917-8322.
Payoff Quotes
If you would like to request a payoff quote, you can send a written request by fax to 1-856-917-8283.
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Mailing address for PHH Mortgage
PHH Mortgage has several addresses that customers can use to contact the company. The address used depends on the nature of the correspondence.
Mailing Address for General Servicing Inquiries and Assistance
For general servicing inquiries and assistance, customers can send mail to:
PHH Mortgage
P.O. Box 24736
West Palm Beach, FL 33416-4736
Mailing Address for Regular Monthly Payments
Regular monthly payments can be sent to:
PHH Mortgage
P.O. Box 660093
Dallas, TX 75266-0093
Mailing Address for Complaints
If you are not satisfied with any aspect of the servicing of your account, you can send correspondence to the following address:
PHH Mortgage
P.O. Box 24695
West Palm Beach, FL 33416
Mailing Address for Tax Services
For tax-related matters, customers can send mail to:
PHH Mortgage
Attn: Tax Services
P.O. Box 24665
West Palm Beach, FL 33416-4665
Mailing Address for Payoff Statements
To obtain a payoff statement on a Home Equity Line of Credit (HELOC) account, customers should mail the completed Authorization to Close Out form to:
PHH Mortgage
P.O. Box 24736
Attn: SV24
West Palm Beach, FL 33416
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Email address for customer care
If you need to contact PHH Mortgage's customer care department, there are several ways to do so. The company provides a range of contact options, including phone, email, fax, and mail.
For general servicing inquiries and assistance, you can reach the customer service department at 1-800-449-8767. This line is available Monday through Friday, 8:00 am to 9:00 pm, and Saturday, 8:00 am to 5:00 pm ET. If you are not satisfied with the servicing of your account, this is the number to call. Additionally, you can send a secure message or chat with customer service agents by logging into your account on the PHH Mortgage website.
PHH Mortgage also provides specific email addresses for different types of inquiries. For requests related to cancelled checks, you can email [email protected]. If you need to request a payoff quote, the email address is [email protected]. For broader customer care inquiries, the email address is [email protected]. This email can also be used to send tax bills if you have received a notice of delinquent taxes or penalties.
It is worth noting that PHH Mortgage provides a physical mailing address for various purposes. For general correspondence, the address is:
PHH Mortgage
P.O. Box 24736
West Palm Beach, FL 33416-4736
For issues related to taxes, the address is:
PHH Mortgage
Attn: Tax Services
PO Box 24665
West Palm Beach, FL 33416-4665
Additionally, if you are a Texas property owner with complaints about mortgage servicing, you can contact the Department of Savings and Mortgage Lending via mail, phone, or email:
Department of Savings and Mortgage Lending
2601 North Lamar, Suite 201
Austin, TX 78705
Toll-Free Consumer Hotline: 877-276-5550
Email: [email protected]
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Faxing a payoff quote request
To fax a payoff quote request, you can follow these steps:
Firstly, you can send a written request for a payoff quote. This should include the date you would like the quote to be valid until. You can fax this request to 1-856-917-8283. Alternatively, you can send the request by email to [email protected].
Secondly, you can request a payoff quote through the automated phone system or with an agent by calling 1-800-449-8767. The loan documents will be sent within 90 days of the payoff. Please note that a payoff quote fee of up to $30 may be applied to Residential Loans and up to $50 for Commercial Loans.
Thirdly, if you have a Home Equity Line of Credit (HELOC) account, you must complete and return the Authorisation to Close Out form. This can be faxed to 1-856-917-2700. Upon receipt of this form, a payoff statement will be issued within 4 business days.
Finally, if you are updating your bank account details, you can notify PHH Mortgage in writing by fax. The fax number is 856-917-8322 and the attention line should read: "ACH Department". Please ensure that your request includes your new bank information, name, mortgage loan account number, and property address.
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Faxing an Authorization to Close Out form
To fax an Authorization to Close Out form, follow these steps:
First, ensure you have access to a fax machine. You can use a traditional fax machine, or you can use an online fax service that allows you to send faxes via email, a web interface, or a dedicated mobile app.
Next, prepare the Authorization to Close Out form. This form is required when you want to obtain a payoff statement on a Home Equity Line of Credit (HELOC) account. All required borrowers must complete and sign the form.
Once the form is ready, you can send it via fax to PHH Mortgage at the following fax number: 1-856-917-2700. This fax number is specifically mentioned for sending the Authorization to Close Out form.
Additionally, you can also use the same fax number, 1-856-917-2700, for other purposes. For instance, if you need to place a stop on a check or series of checks, you can fax your request to this number, ensuring it is addressed to Risk Management. Furthermore, if you receive a tax bill that indicates delinquent taxes or penalty charges, you can send the bill via fax to 1-561-682-8880.
It is important to note that PHH Mortgage provides multiple ways to communicate and transmit information. Aside from fax, they also accept requests via mail and email. You can contact their Customer Care Center by phone for assistance with various matters, and they also offer an online portal, PHHMortgage.com, where you can access your account and view relevant information.
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Frequently asked questions
You can fax proof of insurance to PHH Mortgage at 1-561-682-8880.
The mailing address for PHH Mortgage is: PHH Mortgage, P.O. Box 24665, West Palm Beach, FL 33416-4665.
The email address for PHH Mortgage customer care is [email protected].
