Haris Ashley
National General Insurance has been serving policyholders since 1920 and has an office location in Fort Worth, Texas. The insurance company offers home and auto coverage and has a range of employee reviews on Indeed.com.
| Characteristics | Values |
|---|---|
| Location | Fort Worth, TX |
| Happiness Rating | 49 out of 100 |
| Overall Rating | 2.9 out of 5 stars |
| Work-Life Balance Rating | 2.8 out of 5 stars |
| Pay & Benefits Rating | 3.0 out of 5 stars |
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What You'll Learn
Fort Worth, TX location
National General Insurance has an office in Fort Worth, Texas. The company has been serving policyholders since 1920, offering home and auto coverage.
The Fort Worth location has a rating of 2.8 out of 5 stars on Indeed.com, with reviews from employees. The work-life balance at the Fort Worth office is rated at 2.8 stars, while pay and benefits are rated at 3.0 stars.
One review mentions that there were a lot of layoffs in the past and that the company is now merging with Allstate, creating uncertainty about job security. Another review mentions that the pay and benefits are "awful."
However, National General Insurance is committed to providing attentive customer service and quick and fair claim resolutions. The company also values agent and broker feedback and provides a leading-edge policy management platform for agents and brokers to manage their business effectively.
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$63.99
Employee reviews
National General Insurance in Fort Worth, Texas, has received mixed reviews from its employees. On Glassdoor, the company has an average rating of 2.8 out of 5 stars. Some employees have praised the company for its supportive team, training opportunities, and attentive leadership. One employee shared that National General has given them projects that push them while also providing a supportive team and growth opportunities.
However, other reviews highlight issues with management, training, pay, and work-life balance. Several employees have mentioned that the management is undertrained and does not value their employees, leading to a poor work culture and high turnover rates. There are also complaints about the pay being on the lower end and the lack of growth opportunities within the company.
One former employee wrote, "I made a huge mistake when accepting this job offer. If you are serious about your career, please look elsewhere. This could explain why there are no tenured employees." They also mentioned constant system issues and delays in accessing necessary tools for day-to-day work.
Another reviewer described their experience as "soul-sucking," citing unrealistic expectations, poor training, and a lack of respect for workers. They also mentioned high turnover rates and an overwhelming workload for those who remain.
A few employees have had more positive experiences, crediting National General for its efforts to improve and the supportive teams they worked with. One employee appreciated the work-from-home option and found the role easy and enjoyable.
Overall, while some employees have found National General Insurance in Fort Worth, TX, to be a good place to work, others have been left disappointed and frustrated by their experiences, particularly regarding management, training, pay, and growth prospects.
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Work-life balance
National General Insurance has been serving policyholders since 1920. The company has several offices in Texas, including in Dallas, Farmers Branch, Fort Worth, and San Antonio. One of the independent insurance agencies that National General Insurance works with in Fort Worth is Armor Texas Insurance Agency.
Working in the insurance industry can be demanding, and maintaining a work-life balance can be challenging. The nature of insurance work as "knowledge work" means that employees can find it hard to disconnect from their jobs, especially with the constant notifications from mobile devices. This can make taking a break and focusing on personal life, family, friends, and hobbies difficult. The COVID-19 pandemic and the shift to remote work have also impacted the work-life balance of insurance professionals, particularly women.
However, the flexibility of remote work can offer advantages for work-life balance. For instance, employees can work from home and catch up on tasks without having to worry about them at the office the next day. Agencies also have a role in promoting work-life balance for their employees. For example, managers can encourage employees to leave the office on time or even "kick them out" if necessary, as described in the experience shared by an insurance professional.
To achieve and maintain work-life balance, insurance professionals can follow certain principles. For instance, recognizing that work-life balance is not solely the employee's concern but also the agency's responsibility is important. Agencies benefit from employees who are well-rested and can be more productive when they maintain a healthy balance between their work and personal lives. Additionally, understanding that the line between work and personal life is not always neat and separate is crucial. Instead, finding a balance may involve integrating work and personal life in a way that allows for flexibility and the fulfillment of both professional and personal obligations and interests.
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Pay and benefits
National General Insurance has been serving policyholders since 1920, providing affordable home and auto insurance plans with attentive customer service and quick and fair claim resolutions. The company listens to agent and broker feedback and provides a leading-edge policy management platform.
In terms of pay and benefits, National General Insurance offers competitive salaries and a range of benefits to its employees. As an Allstate company, National General Insurance may provide its employees with access to the comprehensive benefits package offered by Allstate. This package typically includes health and wellness benefits, such as medical, dental, and vision insurance, as well as flexible spending accounts and wellness programs. Additionally, retirement benefits such as a 401(k) plan with company matching contributions and pension plans may be available.
National General Insurance may also provide paid time off, including vacation days, sick leave, and paid holidays. Other benefits could include life insurance, disability insurance, and employee assistance programs. As a company that values its employees, National General Insurance may also offer professional development opportunities, tuition reimbursement, and career advancement prospects within the organization.
Furthermore, as a company in the insurance industry, National General Insurance may provide additional benefits tailored to the specific needs of its employees. These could include discounted or subsidized rates on insurance products, such as home and auto insurance, as well as access to exclusive insurance-related benefits and services. National General Insurance values its employees and strives to offer a competitive and comprehensive benefits package to attract and retain top talent in the industry.
With locations in Dallas-Fort Worth, Farmers Branch, and San Antonio, Texas, National General Insurance is well-positioned to serve its customers and provide local support to its employees. The company's presence in these locations allows for a diverse range of career opportunities and enables employees to build meaningful connections with their communities.
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Job security
National General Insurance has been serving policyholders since 1920 and is one of the largest insurers in the United States. The company offers vehicle, home, accident, and health insurance products, as well as lender services, tech solutions, and more. With over 699 job openings in June 2025, National General Insurance is a significant employer in the insurance industry.
The company has a presence in various locations in Texas, including Dallas-Fort Worth, Farmers Branch, and San Antonio. A quick search reveals that the company has an office in Fort Worth, Texas, but the specific address is not immediately available.
National General Insurance, as part of the Allstate family of companies, fosters inclusivity, supports growth, and encourages bold ideas. They offer exciting career opportunities for those seeking to build a successful future in insurance. The company provides a range of benefits to its employees, including a Total Rewards Program with premier medical, dental, and vision insurance, paid vacation and sick leave, a 401(k) plan, tuition assistance, and paid training.
National General Insurance seeks talented individuals who can contribute to their mission of providing value and striving for excellence for their customers, employees, and partners. The company offers a range of career paths, including roles in engineering, analysis, and customer service. Candidates can expect a comprehensive interview process, with 52% of job seekers rating the interview experience as positive, albeit with a moderate level of difficulty.
Overall, National General Insurance provides a stable and rewarding career path for those in the insurance industry, with opportunities for growth and development. The company's long history, diverse range of products, and commitment to employee satisfaction contribute to a sense of job security for its workforce.
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