Jeffrey Wade
Combined Insurance offers a range of insurance products, including disability, life, and supplemental accident and health insurance. They accept payments for insurance policies in several ways, including pre-authorized deductions from checking accounts, credit cards (Visa and Mastercard), one-time checks, and mail. Customers can contact Combined Insurance's customer service specialists during business hours, which are 7:30 a.m. - 6:00 p.m. CST, Monday through Friday, for assistance with billing payment options. For New York residents who are policyholders of the Combined Life Insurance Company of New York, the dedicated contact number is 1-800-951-6206, with business hours from 8:30 a.m. to 6:00 p.m. EST, Monday to Friday.
| Characteristics | Values |
|---|---|
| Postal Address | Combined Insurance Policyholder Services, P.O. Box 6703 Scranton, PA 18505-0703 |
| Phone Number | 1-800-225-4500 |
| Business Hours | 7:30 a.m. - 6:00 p.m. CST, Monday through Friday |
| New York Residents Phone Number | 1-800-951-6206 |
| New York Residents Business Hours | 8:30 a.m. - 6:00 p.m. EST, Monday through Friday |
| Canada Residents Phone Number | 1-888-234-4466 |
| Online Portal | www.chubb.com/WorkplaceBenefitsClaims |
| Online Support | +1 833-542-2013 |
| Online Claim Fax | +1 312-351-7120 |
| Chubb Workplace Benefits (CWB) Special Market Plans Support | +1 888-499-0425 |
| Chubb Workplace Benefits (CWB) Special Market Plans Claim Fax | +1 312-351-7114 |
| Inquiry Phone Number | 1-800-490-1322 |
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What You'll Learn
Payment by pre-authorized deductions
Combined Insurance offers several convenient ways to pay for your supplemental insurance policy. The most convenient way to pay your premium is to sign up for pre-authorized deductions from your checking account. This way, you won't have to write cheques or pay for postage, and you'll have peace of mind.
Pre-authorized debits (PADs) are a way to set up automatic payments from your bank account to settle recurring bills and expenses. PADs are a secure way to pay, thanks to data encryption. They help you manage your finances by preventing late fees.
To set up pre-authorized payments, you'll need to fill out an authorization agreement form. This form will include basic information about you and your bank, such as your name, address, and bank account details. The agreement will also detail the amount and frequency of the withdrawals. It should also outline the steps to cancel the agreement if needed.
You can cancel a pre-authorized debit payment at any time. However, cancelling a specific payment does not cancel your overall agreement, and you will still need to pay for any goods or services received. Your agreement should include instructions on how to cancel a payment. If it doesn't, you can notify your biller in writing of your cancellation.
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Payment by credit card
Paying insurance premiums with a credit card is a common and straightforward way to manage your insurance payments. Combined Insurance accepts credit card payments, and you can contact their customer service specialists at 1-800-225-4500 to process your credit card payment. Their business hours are 7:30 a.m. - 6:00 p.m. CST, Monday through Friday. If you reside in New York and are a Combined Life Insurance Company of New York policyholder, call 1-800-951-6206. Their business hours are 8:30 a.m. - 6:00 p.m. EST, Monday through Friday.
- Convenience and Speed: Credit cards offer a fast, easy, and convenient way to make payments. The payment goes through instantly, giving you more time to make your insurance payments each month.
- Rewards and Benefits: Many credit cards offer rewards, such as cashback, travel perks, or reward points, for transactions, including insurance payments. These rewards can provide a financial incentive and boost the value of your payments.
- Protections: Credit cards often come with protections that debit cards do not offer, making them a preferable payment method in certain scenarios.
- Credit Score Improvement: Timely credit card payments can improve your credit score, showcasing your creditworthiness to potential lenders.
However, there are also some potential drawbacks to consider:
- Additional Fees: Some insurance providers may charge extra fees for credit card payments, so it's important to check with your insurer to ensure you're aware of any potential fees. These fees could negate any benefits or perks you might receive.
- High-Interest Rates: If you cannot pay off your credit card balance in full and on time, you may incur high-interest charges, which can quickly accumulate and lead to long-term financial repercussions.
- Debt Risk: Using a credit card can increase the risk of falling into debt if not used with discipline. Setting a budget can help you manage your spending and avoid this risk.
Before choosing to pay your insurance with a credit card, it's essential to weigh the pros and cons to determine if this payment method aligns with your financial goals and capabilities.
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Payment by check
Combined Insurance offers a number of policies, including disability and life insurance, as well as supplemental accident and health insurance. You can pay for your Combined Insurance supplemental insurance policy in several ways. The easiest way to pay your premium is to sign up for pre-authorized deductions from your checking account. However, if you would like to pay by check, there are a few things you should know.
First, make sure you have the correct payment amount and payee information. You can find this information on your insurance bill or by contacting Combined Insurance customer service. The address and phone number for customer service are usually listed on your bill or policy documents. You can also find the customer service phone number on the Combined Insurance website or by searching online.
Once you have the payment amount and payee information, you will need to write a check for the correct amount and make it payable to the correct payee. Be sure to include your policy number or account number on the check, so that your payment can be properly credited to your account.
Finally, you will need to mail your check to the correct payment address. The payment address may be listed on your bill or policy documents. If not, you can contact customer service to obtain the correct address. Make sure to allow enough time for your payment to be delivered and processed before the due date.
It is important to note that Combined Insurance may have specific requirements or instructions for check payments, so be sure to review their guidelines carefully before submitting your payment.
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Payment by mail
Combined Insurance offers several payment methods, including payment by mail. You can pay by mail using a one-time check.
If you are mailing a payment stub, detach the stub from your billing statement and send it with your payment using the return envelope provided with your statement. If you are mailing a payment without a stub, write your account or policy number in the memo line of your check.
You can also use mail to send in a change of ownership form or a change of beneficiary form. To do this, download and print the form, then complete it, making sure to include the policy number and the name(s) of the new owner(s) or beneficiary (ies). Mail the completed form to: Combined Insurance Policyholder Services, P.O. Box 6703 Scranton, PA 18505-0703.
If you are filing a life claim, print out and complete the appropriate claim form, then send it to Combined Insurance Claim Department, P.O. Box 6700 Scranton, PA 18505-0700, along with the supporting documents.
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Payment by phone
Combined Insurance offers a number of ways to pay for your insurance policy. One of the most convenient ways to pay your premium is to sign up for their pre-authorized payment plan, which deducts payments directly from your checking account. This way, you won't have to worry about writing cheques or paying for postage, and you can rest assured that your coverage is in force.
However, if you would like to pay by phone, you can do so by calling their customer service line at 1-800-225-4500. Their customer service specialists are available to assist you with your credit card payment. Their business hours are 7:30 a.m. to 6:00 p.m. CST, Monday through Friday. If you reside in New York and are a Combined Life Insurance Company of New York policyholder, you will need to call a different number, 1-800-951-6206, during the same business hours, but in EST.
It's important to note that Combined Insurance accepts Visa and MasterCard for credit card payments over the phone. However, there may be some restrictions, so it's always good to check with their customer service team. Additionally, if you have any questions about billing and payment options, you can reach out to them during the aforementioned business hours.
For those who prefer not to call, Combined Insurance offers multiple payment methods, including online payments, payments by mail, and automatic withdrawals from your bank account. They also provide a policyholder portal where you can update your personal information and make one-time payments. This portal can be accessed by registering and logging in.
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Frequently asked questions
You can make a payment to your Combined Insurance account in several ways: by automatic withdrawal from your bank account, by credit card (Visa or Mastercard), by one-time check, or by mail.
You can send a written reinstatement request to Combined Insurance Policyholder Services, P.O. Box 6703 Scranton, PA 18505-0703.
You can contact Combined Insurance with questions about billing payment options by calling 1-800-225-4500, or 1-800-951-6206 if you are a New York resident and a Combined Life Insurance Company of New York policyholder.
