Globe Life Vs Others: Who Offers The Best Insurance?

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Formerly known as Torchmark, Globe Life offers term, whole, children's, and final expense life insurance without a medical exam. The company is headquartered in McKinney, Texas, and has life insurance agents across the country. It is ranked No. 15 in the Best Life Insurance Companies ranking for 2025, receiving 3.91 out of 5 stars. However, Globe Life has received mixed reviews, with some customers reporting issues with its customer service and long wait times. The company's high level of complaints and limited coverage options may be a cause for concern for potential customers. On the other hand, Globe Life's commitment to corporate sustainability and community initiatives makes it an attractive option for those who value giveback initiatives.

Characteristics Values
Company History Founded in 1951 in Oklahoma; now based in McKinney, Texas
Parent Company Torchmark Corporation
Market Share 1.7% of the market share and just over $3 billion in direct premiums
Number of Policyholders Over 4 million
Insurance in Force Over $82 billion
Types of Insurance Term life, whole life, children’s life, final expense, supplemental health, Medicare supplement, cancer, ICU, critical illness, accidental death rider
Coverage Amounts $5,000 to $100,000
Term Length 1 to 30 years
Medical Exam Required No
Payment Options Monthly, quarterly, or annually; direct billing, Visa, Mastercard, or electronic funds transfer
Customer Service Poor reviews, with long wait times and difficulty reaching a live representative
Claims Process Delays and issues with claim denials and policy cancellations
Premiums Stay level for the entire policy term; first month is $1
Riders Accidental death benefit rider; limited options
Sustainability Initiatives Yes

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Globe Life's pros and cons

Globe Life Insurance offers a range of life insurance policies, including term, whole, and child whole life insurance, as well as final expense insurance. The company was founded in 1951 and has a mix of term and permanent life insurance options. Here are some pros and cons of choosing Globe Life Insurance:

Pros:

  • Easy application process: You can apply for term life insurance online by providing basic information such as your name, email, address, and age range. You can also get a quote over the phone or by connecting with an agent.
  • No medical exam required: Globe Life's policies do not require a medical exam, making it convenient for those who may have health issues.
  • Initial low cost: Globe Life highlights its low initial cost, with $1 buying your first month's coverage.
  • Accidental death benefit rider: This rider provides additional financial protection in case of death due to an accident.
  • Corporate sustainability efforts: Globe Life is committed to giving back, making it attractive to policyholders who value corporate social responsibility.
  • Mobile app: Globe Life has a mobile app for Android and Apple that allows users to pay premiums and learn about their coverage.

Cons:

  • Limited coverage amounts: Globe Life's term life insurance offers up to $100,000 in coverage, which is lower than many other insurers.
  • Increasing rates: While the initial cost is low, Globe Life's rates increase with age, which may make it less affordable in the long term.
  • High volume of consumer complaints: According to NerdWallet, Globe Life has received far more complaints than expected for a company of its size.
  • Minimal policy details online: While Globe Life's website is easy to navigate, it lacks detailed information about its policies.
  • Negative reviews: Many users have reported issues with logging in, making payments, and accessing customer service.

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Globe Life's customer satisfaction

Customer satisfaction with Globe Life appears to be mixed. On the one hand, the company has been praised for its easy-to-navigate website, the variety of insurance policies it offers, and its corporate sustainability efforts. On the other hand, it has received more complaints than expected for a company of its size, with issues including delays in the claims process, billing problems, and policy cancellations and claim denials.

One of the main advantages of Globe Life is that it offers a range of life insurance policies, including term life, whole life, children's life, and final expense insurance. These policies can be purchased online, over the phone, or via mail, and none of them require a medical exam. This makes Globe Life a good option for those who may not qualify for coverage with other insurers due to health reasons. Additionally, Globe Life's website is user-friendly, and the company offers convenient payment methods, such as monthly, quarterly, or annual premium payments.

However, there have been several complaints about Globe Life's customer service. Customers have reported long wait times on the phone, difficulty reaching a live representative, and issues with policy cancellations and claim denials. There have also been concerns about the limited coverage amounts offered by Globe Life, with some customers feeling that the rates are not very competitive compared to other national carriers. The company has also been criticized for its aggressive sales tactics and lack of transparency regarding policy details.

In terms of financial stability, Globe Life ranks 17th out of the top 25 life insurance companies in the US, according to a 2023 report by the NAIC. The company underwrites more than 17 million policies and has over $82 billion of insurance in force. However, it is important to note that Globe Life has higher-than-expected complaint levels, particularly regarding claims payments and policyholder service delays or lack of response.

Overall, while Globe Life offers convenient payment methods and a variety of insurance policies, there are concerns about its customer service, transparency, and competitiveness of rates. Potential customers should carefully consider their priorities and research the specific policies offered by Globe Life before making a decision.

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Globe Life's pricing

Globe Life Insurance offers a range of life insurance policies, including term life insurance, whole life insurance, and final expense insurance. The company is rated A (Excellent) by A.M. Best Company based on its financial strength, management skills, and integrity.

Pricing

The monthly rates for Globe Life Insurance vary depending on the customer's age, gender, state of residence, health, and the amount of coverage selected. The prices range from $1.99 to $1,592 per month, with rates increasing every five years as the customer ages. The specific price jumps occur when a customer enters a new five-year age bracket.

For example, a 66-year-old female in Nevada paying $49.58 per month for a $20,000 policy will see her rate increase to $67.81 when she turns 71.

It is important to note that the advertised $1 per month offer from Globe Life is a marketing gimmick and only applies to the first month of coverage. The price will increase in the second month and onwards. Additionally, the coverage will terminate on the policyholder's 80th or 90th birthday, depending on the state they live in.

Globe Life's whole life insurance policies for adults range from $5,000 to $50,000 in coverage, with the option to buy direct for $1 for the first month. After the initial month, the rates are based on the customer's age and remain fixed for life, with no increase in premiums for any reason.

Customer Reviews

While some customers have praised Globe Life for its helpful representatives and easy claim-filing process, others have expressed negative experiences, including issues with logging in, making payments, and aggressive sales tactics.

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Globe Life's legitimacy

Globe Life, formerly known as Torchmark, is a legitimate company that offers a range of life insurance policies. The company was founded in 1900 or 1951 and has been in business for several decades. It is publicly traded under the stock symbol GL. According to a 2023 report by the NAIC, Globe Life ranks 17th out of the top 25 life insurance companies in the US, with 1.6% of the market share and over $3 billion in direct premiums.

However, Globe Life's legitimacy does not necessarily equate to it being the best or cheapest option for consumers. The company has received a significant number of negative reviews and complaints regarding its customer service, policy coverage, and aggressive sales tactics. Some customers have reported issues with long wait times, being transferred multiple times, and being disconnected. Others have expressed concerns about the limited coverage amounts offered by Globe Life, with maximum coverage of $5,000 to $100,000 for term life insurance and $5,000 to $50,000 for whole life insurance. Additionally, Globe Life's policies may not be suitable for individuals with chronic or severe health issues, despite not requiring a medical exam for coverage.

It is worth noting that Globe Life's business model has been compared to that of a multi-level marketing (MLM) company, with some users reporting scam-like behaviour and practices. The company's focus on initial low costs, with $1 buying your first month's coverage, may be misleading as the cost quickly increases over time. According to a NerdWallet analysis, Globe Life has received far more complaints than expected for a company of its size. In J.D. Power's 2024 US Individual Life Insurance Study, the company ranked 16th out of 21 companies for customer satisfaction.

While Globe Life is a legitimate insurance provider, prospective customers should carefully review the policy details, terms, and conditions before purchasing. It is advisable to compare different insurance companies and their offerings to make an informed decision that best suits one's needs.

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Globe Life's alternatives

Globe Life Insurance, founded in 1951, offers a mix of term and permanent life insurance. The company offers low rates for the first month, with $1 buying your first month's coverage. However, the cost increases over time. Globe Life has also received far more than the expected number of complaints for a company of its size. Its term life insurance offers coverage of $5,000 to $100,000 for one to 30 years, while its whole life insurance offers coverage of $5,000 to $50,000.

  • SECURA Insurance: SECURA offers a range of insurance products, including home, auto, business, and farm insurance. They provide customizable coverage options and have a strong focus on customer service and claims handling.
  • VSP Vision Care: VSP is a vision care insurance provider that offers coverage for eye exams, glasses, and contact lenses. They have a large network of eye doctors and provide discounts on vision care products and services.
  • EHealth: eHealth is an online insurance marketplace that allows users to compare plans and prices from multiple insurance carriers. They offer a variety of insurance products, including health, Medicare, small business, and life insurance.
  • UnitedHealthcare: UnitedHealthcare is a specialized health benefit program provider. They offer a range of health insurance plans, including medical, dental, and vision coverage, as well as wellness programs and pharmacy benefits.
  • National General Holdings: National General Holdings is an insurance company that provides a range of personal and commercial insurance products, including auto, home, and business insurance. They have a strong focus on customer service and offer a variety of coverage options.
  • Reinsurance Group of America: Reinsurance Group of America specializes in life reinsurance and offers a range of life insurance products, including term, whole life, and universal life insurance. They have a strong financial backing and are known for their risk management expertise.
  • CNO Financial Group: CNO Financial Group offers a range of insurance and financial products, including life insurance, annuity, and supplemental health insurance. They focus on providing protection and security to middle-income families and seniors.

These alternatives to Globe Life Insurance may offer different coverage options, pricing, and customer service experiences. It is important to research and compare multiple insurance providers to find the one that best suits your needs and preferences.

Frequently asked questions

State Farm offers a range of financial services, while Globe Life specializes only in insurance, including life, supplemental health, and Medicare supplement policies. Globe Life is best for those who don't need large amounts of coverage and prefer a no-exam option.

Gerber offers whole life insurance for children, similar to Globe Life. However, Globe Life's rates are considered to be higher than other national carriers. Gerber may be a better option if you're looking for more affordable rates.

Colonial Penn also offers whole life insurance for children, similar to Globe Life. However, Globe Life has been criticized for its customer service, with reports of long wait times and difficulty reaching a live representative. Colonial Penn may be a better option if you prioritize responsive and accessible customer support.

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