
The Kenyan medical insurance market is rapidly growing, with more people understanding its benefits and more companies offering plans. This means that there are more options for people to find plans that suit their needs and budgets. One of the most famous medical insurance companies in Kenya is AAR, which offers a range of packages for individuals and families. Another top insurance company in Kenya is Jubilee Health Insurance, which is the largest insurance health insurance company in the country, controlling 17% of the health insurance market share. Other companies offering medical insurance in Kenya include Britam and UAP Insurance Company Limited.
| Characteristics | Values |
|---|---|
| Largest insurance health insurance company in Kenya | Jubilee Health Insurance |
| Third-largest medical insurance company in Kenya | AAR Insurance |
| Top employer | Britam |
| Medical examinations required | Yes, for AAR Seniors Medical Insurance |
| Maternity cover | Included in inpatient cover for AAR Insurance |
| Dental and optical cover | Included in outpatient cover for AAR Insurance |
| Ideal for young families | AAR Insurance |
| Ideal for senior citizens | AAR Seniors Medical Insurance |
| Other companies | Various |
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What You'll Learn

AAR Insurance: Maternity and dental care
AAR Insurance is one of the top five biggest medical insurance companies in Kenya, with a market share of 14%. The company offers a range of health insurance plans, including maternity and dental care, which are designed to meet the diverse needs of individuals and families.
Maternity Care
Maternity insurance is included as part of AAR's inpatient coverage, meaning policyholders do not have to pay extra for it. This coverage includes pre-natal and post-natal care, as well as parent or guardian accommodation for insured children under 8 years old.
Dental Care
Dental treatments are covered under AAR's outpatient services, which also include diagnostic tests, radiology, chemotherapy, optical services, and pre/post-natal care. Dental insurance is covered up to 10% of the outpatient limit and includes a range of treatments such as extractions, fillings, scaling and polishing, gum surgery, root canal treatment, pulpotomy, and minor oral surgery. Additionally, AAR's inpatient coverage includes accidental damage to natural teeth.
Other Benefits of AAR Insurance
Beyond basic coverage, AAR Insurance provides value-added services such as protection against medical injuries resulting from political violence, local and international rescue and evacuation services, nutritional advice, a 24-hour call center, and health camps with timely health alerts. AAR Insurance is also known for its quick approval processes, with some customers reporting approval times of less than 20 minutes. The company offers flexible payment options and tailored plans for all ages, from 0 to 100 years.
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Jubilee Health Insurance: Largest market share
Jubilee Health Insurance is the largest health insurance company in Kenya, controlling 17% of the health insurance market share in the country. It is a wholly-owned subsidiary of Jubilee Holdings Limited, a multinational insurance holding company headquartered in Nairobi, Kenya. Jubilee Insurance has a wide range of insurance products catering to different segments of the population. Their J-Care plan is designed for individuals between 18 and 65 years old, while they also have a specific plan for senior citizens called J-Seniors, which is for those aged 66 to 79. Jubilee Insurance also offers J-Care Juniors, a standalone cover for children between 0 and 17 years old.
The company provides various health insurance packages to meet the diverse needs of its customers. One such package is J-Care Johari, a micro health insurance product that provides comprehensive coverage for inpatient, outpatient, and maternity services at select hospitals in Kenya. Coverbora, another micro health insurance plan, specifically covers inpatient hospitalisation. Jubilee Insurance also offers a family package, with rates starting from Ksh. 51,000 for a family of four, Ksh. 21,316 per child, and Ksh. 57,952 per senior citizen.
Jubilee Insurance's commitment to serving its customers is evident through its diverse range of life, health, and asset management solutions. The company's presence extends beyond Kenya, with subsidiaries in Tanzania, Uganda, Burundi, and Mauritius, and plans for further expansion on the African continent. As of December 2013, the company's total assets were estimated at US$678 million (KES:61.16 billion), showcasing its financial strength and stability.
Jubilee Health Insurance's market leadership in Kenya can be attributed to its comprehensive insurance solutions, commitment to customer service, and strong financial backing. With a wide range of plans catering to individuals, families, and specific age groups, the company has established itself as a trusted provider of health insurance in the country.
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Britam: Comprehensive car insurance
Britam is a diversified financial services firm and one of the best insurance companies in Kenya. It offers a range of insurance products, including comprehensive car insurance. Here are some key features and benefits of Britam's comprehensive car insurance:
Flexibility and Affordability:
Britam comprehensive car insurance is designed to be affordable for customers, offering flexible monthly payment options. You can choose to pay for your car insurance in 12, 4, or 2 instalments per year, allowing you to select the option that best suits your financial situation. This flexibility ensures that you can obtain the coverage you need without straining your budget.
Partnership with Little:
Britam has strategically partnered with the ride-hailing company Little to enhance its 'Be Safe' insurance cover. This partnership demonstrates Britam's proactive approach to innovation and its commitment to providing comprehensive protection for its customers, especially those in the ride-sharing community.
Standalone Health Cover:
Britam recognises the importance of holistic protection and offers standalone health cover for young individuals. This ensures that even the younger generation can have peace of mind knowing that their medical expenses are taken care of, complementing the comprehensive car insurance that protects them on the road.
Bima ya Mwananchi:
Britam offers an affordable medical inpatient cover called Bima ya Mwananchi, which can be purchased by individuals or families. This cover is specifically designed for small-scale tea farmers registered with the Kenya Tea Development Agency. It guarantees income replacement in the event of hospitalisation, ensuring that your financial obligations are taken care of during difficult times.
Top Employer Certification:
Britam is committed to investing in its employees and fostering a positive work environment. As a result, the company has become the first insurance company in Kenya to be certified as a Top Employer. This recognition highlights Britam's dedication to creating a supportive and rewarding workplace, which ultimately translates to better services for its customers.
In conclusion, Britam's comprehensive car insurance stands out in the Kenyan market due to its flexibility, affordability, and strategic partnerships. The company's commitment to innovation and customer satisfaction is evident through its diverse range of insurance products, ensuring that Kenyans can protect themselves and their loved ones in various aspects of their lives. With Britam, you can rest assured that you are in safe and reliable hands.
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UAP Insurance: Result of a merger
UAP Insurance is the flagship company of the UAP Old Mutual Group, which is an integrated financial services business. The group's headquarters are in Nairobi, Kenya, and it has subsidiaries in Kenya, Uganda, South Sudan, Rwanda, Tanzania, the Democratic Republic of Congo, and Mauritius.
The group's origins in Kenya date back to the 1920s when the Provincial Insurance Company of East Africa was incorporated as a subsidiary of the UK-based Provincial Insurance Company. In 1994, the merger of Union des Assurances de Paris (UAP) of France and Provincial of the UK led to the formation of the UAP Insurance Company of Kenya. In 1996, UAP was acquired by AXA, a French insurance giant, in a $9.02 billion stock swap, creating the largest insurer in the world in terms of assets under management. AXA divested its shareholding in 2000, and the firm became a wholly Kenyan-owned company.
UAP Holdings expanded its operations to Uganda in 2005, South Sudan in 2006, Rwanda and the Democratic Republic of Congo in 2011, and Tanzania in 2013. In 2014, Old Mutual acquired a controlling stake in Faulu Microfinance Bank, and in 2015, it acquired UAP Holdings. This merger resulted in the formation of one of the largest financial services groups in East and Central Africa, with UAP Old Mutual Insurance as a subsidiary.
Today, UAP Old Mutual Insurance is a market leader and one of the fastest-growing insurance companies in East Africa. It offers a range of insurance services, including general insurance, life insurance, and financial services, across its subsidiaries in the region.
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Factors affecting cost: Age, inpatient/outpatient limits, family size
When it comes to choosing the best medical insurance company in Kenya, there are several factors to consider, including cost, coverage, and specific needs. The cost of medical insurance in Kenya is influenced by several factors, including age, inpatient and outpatient limits, and family size.
Age
Age is a significant factor in determining the cost of medical insurance in Kenya. Generally, the older a person is, the higher the insurance premiums they will have to pay. This is because older individuals typically have more health issues and are more likely to require medical care. Some companies, like AAR Insurance, offer affordable inpatient-only cover for individuals below 50 years old. Additionally, certain insurance products are designed for specific age groups, such as J-Care for individuals between 18 and 65 years and J-Seniors for those aged 66 to 79.
Inpatient/Outpatient Limits
The limits on inpatient and outpatient services also affect the cost of medical insurance. Inpatient services refer to hospital admissions following illnesses or accidents, while outpatient services include lab tests, consultations, and certain procedures for non-admission cases. The higher the limits on these services, the higher the cost of insurance. Some companies, like AAR and Jubilee Insurance, offer comprehensive packages that include both inpatient and outpatient coverage, while others provide micro-insurance plans that only cover inpatient services, such as Coverbora.
Family Size
Family size is another factor that influences insurance costs in Kenya. Typically, the larger the family, the higher the insurance premiums. Family health insurance plans take into account the age of the oldest family member, which can further increase the cost. However, some companies offer family packages with varying rates depending on the number of family members. For example, Jubilee Insurance offers family packages starting at Ksh. 51,000 for a family of four, while AAR Insurance rates start at Ksh. 42,000 for a similar family size.
When selecting a medical insurance company in Kenya, it is essential to consider your specific needs, budget, and the coverage offered by different providers. Researching and comparing plans, benefits, networks, and premiums can help individuals and families make informed decisions about their healthcare coverage.
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Frequently asked questions
There is no one "best" medical insurance company in Kenya, as it depends on your specific needs and budget. However, some of the top companies include AAR, APA, and Jubilee Health Insurance. Jubilee Health Insurance is the largest insurance health insurance company in Kenya, with a 17% market share.
Medical insurance in Kenya can cover a range of services, including inpatient services (hospital admissions due to illnesses and accidents), outpatient services (lab tests and consultations for non-admission cases), maternity services, dental services, and more.
The cost of medical insurance in Kenya varies depending on factors such as age, family size, and the limit of inpatient and outpatient cover. For example, AAR medical insurance rates for a family of four members start from Ksh. 42,000 per year, while Jubilee Health Insurance for a family of four starts from Ksh. 51,000.






















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