Aetna, a CVS Health company, is one of the oldest and largest health insurance providers in the US. It offers a range of insurance products, including health, dental, vision, Medicare, and life insurance. With over 165 years of experience, Aetna has established itself as a financially strong and reputable company, as evidenced by its high ratings from AM Best and other financial rating bureaus. The company's life insurance products include basic life insurance, dependent life insurance, supplemental life insurance, and accidental death and dismemberment policies. While Aetna's life insurance may be a convenient option for employees who have access to it through their workplace, individuals seeking life insurance may find more competitive rates and a wider range of policy benefits with private insurance companies, especially if they are in good health.
Characteristics | Values |
---|---|
AM Best Rating | A (Excellent) |
BBB Rating | A+ |
NCQA Rating | 3.4 out of 5 stars |
Number of Doctors in Network | 828,000 |
Number of Hospitals in Network | 62,000+ |
Number of CVS Pharmacy Retail Locations in Network | 9,900+ |
Number of MinuteClinic Locations in Network | 1,000+ |
Number of CVS HealthHUB Locations in Network | 1,900+ |
Number of Customer Complaints | 600 |
Annual Net Income | $2.4 billion |
Annual Revenue | $60 billion+ |
What You'll Learn
AM Best gives Aetna an A (Excellent) financial strength rating
Aetna has been in business for over 165 years and is one of the oldest healthcare insurance providers in the nation. The company has grown to nearly $2.4 billion in annual net income, with revenue greater than $60 billion. It offers a wide range of health, dental, and vision insurance options for individuals and employer groups. Aetna also provides Medicare Advantage plans and Medicare Supplement insurance in all 50 states.
Aetna has received high ratings from several financial ratings services, including AM Best, and has an A+ rating from the BBB. The company's customer service capabilities are numerous, both online and through its mobile app.
Aetna's health insurance plans offer coverage for hospitalization, office visits, immunizations, and other types of preventive care services. Members also have access to HSA plans and a large provider network. The company's plans include HMO, POS, PPO, EPO, and high-deductible health plans with HSA options.
Aetna's financial strength rating from AM Best indicates that the company has the necessary cash reserves to pay out claims, an essential factor in evaluating any insurance company before purchasing a policy.
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Aetna offers Medicare Advantage plans
Aetna's Medicare Advantage plans offer dental, vision, and hearing coverage, as well as prescription drug coverage for many brand-name and generic drugs. You can also get coverage for durable medical equipment (DME), such as wheelchairs, scooters, hospital beds, and diabetic supplies.
Aetna also provides access to basic SilverSneakers® membership, which offers in-person and online fitness options for all levels. Their Resources for Living® program offers personalized help in finding services and resources in your community.
With Aetna's Medicare Advantage plans, you can also take advantage of virtual care by phone, video, or mobile app from anywhere. Their team can assist you in discussing important questions to ask your doctor and help you find programs that support your overall health.
Aetna's Medicare Advantage HMO plans allow you to choose a primary care provider who helps coordinate your care within a network of doctors and hospitals. The HMO-POS plans give you the flexibility to go to licensed dental providers either in or out of their network, while the PPO plans allow you to visit Medicare-approved providers in or out of their network.
Aetna also offers Special Needs Plans (SNPs) for those with specific chronic health conditions, dual eligibility with Medicaid, or institutionalization. These plans are designed with benefits that provide members with care tailored to their unique needs.
Aetna's Medicare Advantage plans are an excellent choice for those seeking comprehensive coverage and services to maintain their health and well-being.
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Aetna offers group and individual health insurance
Aetna offers a range of health insurance options, including HMO, PPO, and POS plans, as well as standalone dental and vision plans. They also provide group coverage for employers, including health, dental, vision, and disability insurance.
Aetna's health insurance plans are highly customizable, allowing consumers to choose their desired deductible amount, type of coverage, and preferred providers. The company has a large provider network, with over 587,000 doctors and 5,700 hospitals available throughout the United States.
In addition to its comprehensive health insurance offerings, Aetna provides valuable member benefits that go beyond standard health insurance. These benefits include allowances for health and wellness items, discounts on CVS Health products, a mobile app for easy plan management, and discounts on various wellness services.
Aetna has received high ratings from AM Best and the Better Business Bureau (BBB). AM Best has assigned an "A" (Excellent) rating to the company, indicating strong financial stability and the ability to meet its insurance obligations. This rating is an essential factor in evaluating an insurance company's reliability.
Overall, Aetna's combination of extensive health insurance options, nationwide coverage, and additional member benefits makes it a competitive choice for individuals and groups seeking comprehensive and flexible healthcare coverage.
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Aetna has a large provider network
Aetna's large provider network is a significant advantage for its customers, as it ensures that they have access to a wide range of medical services and professionals. This can be especially beneficial for individuals with complex or specialized healthcare needs, as it increases the likelihood that they will be able to find providers who are well-equipped to meet their specific needs.
In addition to its large provider network, Aetna also offers a variety of health insurance plans, including Health Maintenance Organization (HMO), Exclusive Provider Organization (EPO), and Preferred Provider Organization (PPO) plans. These plans provide different levels of flexibility and coverage, both in-network and out-of-network, allowing customers to choose the option that best suits their needs and preferences.
Aetna's large provider network and diverse plan offerings demonstrate its commitment to providing its customers with comprehensive and accessible healthcare services. This commitment is further reinforced by the company's high ratings from AM Best and the Better Business Bureau (BBB), indicating its financial stability and ability to pay claims in a timely manner.
Overall, Aetna's extensive provider network is a valuable asset for its customers, offering them a wide range of choices and ensuring they can access the healthcare services they need.
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Aetna has a low level of complaints
Aetna has received an "A" (Excellent) rating from AM Best, a credit rating firm that assesses the creditworthiness of insurance companies worldwide. AM Best's rating indicates that Aetna has the ability to pay claims, debts, and other financial obligations in a timely manner.
Aetna also boasts high ratings from several other financial ratings services, including an "AA-" from Fitch, an "A2" from Moody's, and an "A+" from Standard & Poor's. These ratings reflect the company's strong financial position and ability to meet its obligations.
In addition to low complaint levels, Aetna offers a wide range of health, dental, and vision insurance options for individuals and employer groups. The company provides nationwide coverage, HSA options, and wellness programs with its health plans. It also has excellent customer service options, including an online account and a mobile app that allows members to track their benefits, manage claims, and find providers.
Overall, Aetna's low level of complaints and high financial ratings indicate that it is a reliable and trusted insurance provider.
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Frequently asked questions
AM Best gives Aetna an A (Excellent) rating.
Aetna offers a basic life insurance policy, a basic dependent life insurance policy for direct dependents of the employee, and supplemental life insurance to cover gaps in death benefit needs for both the employee and their dependents.
On the positive side, Aetna has an excellent AM Best rating, offers group-style underwriting, and provides guaranteed policies that require no medical exam. However, there are also some drawbacks. Aetna has a large number of customer complaints, primarily related to billing and problems with products/services. Additionally, their life insurance may be more expensive compared to private life insurance companies, especially if you are in good health.