Metlife Auto Insurance: Who's Covered?

MetLife offers a range of insurance products, including auto insurance. However, in 2021, MetLife sold its home and auto insurance business to Farmers Insurance Group, meaning new customers cannot purchase car insurance policies directly through MetLife. Former MetLife policies are now serviced by Farmers Insurance, and customers can still benefit from various discounts. MetLife continues to offer other types of insurance, such as health, life, accident, and disability insurance, along with identity theft protection.

MetLife's car insurance discounts

MetLife offers a range of car insurance discounts to help individuals save money on their premiums. One of the key ways to make substantial savings is by combining insurance policies. For instance, if you bundle your car and homeowners insurance with MetLife, you can receive a discount of 10%. This not only enhances your insurance coverage but also results in notable savings on overall insurance costs.

MetLife also offers safe driving discounts and rewards. If you have a good driving record, with no accidents or claims for five years, you can save up to 20% on your premium. Additionally, if you have completed an eligible driver safety course, you can get a 7% discount. The Deductible Savings Benefit is another feature that allows you to earn a $50 credit towards your deductible for every year without a loss.

For young drivers, there are also benefits. High school and college students with a qualifying grade point average may be eligible for a discount of up to 15%. Furthermore, MetLife offers discounts for safety features on your vehicle. These can include anti-lock brakes, airbags, and anti-theft devices.

To find out more about these discounts and how they can be applied, individuals should contact a MetLife representative, who can provide specific details on the discounts available and how they can be utilised to maximise savings.

Types of car insurance offered by MetLife

MetLife no longer offers car insurance to new customers. In 2021, the company sold its home and auto insurance business to Farmers Insurance, and new customers now need to purchase car insurance through Farmers.

However, former MetLife car insurance customers will now be serviced by Farmers and can still benefit from various types of car insurance. These include:

• Collision and comprehensive auto insurance
• Guaranteed Value insurance
• Liability insurance
• Loss of use insurance (which covers transportation while your car is being repaired)
• New car replacement coverage
• Personal injury protection (PIP)
• Personal umbrella insurance
• Rental car reimbursement
• Rideshare insurance
• Towing and roadside service
• Uninsured and underinsured motorist coverage
• Usage-based insurance
• Nonowners insurance

MetLife's customer satisfaction ratings

MetLife is one of the world's largest insurance providers, offering auto, home, life, health, dental, and vision insurance, as well as retirement planning services.

Customer Satisfaction Ratings

MetLife has received mixed reviews from its customers. While some appreciate the company's affordable prices and good customer service, others have expressed dissatisfaction with their experiences, particularly regarding delays or denials of claims payments.

WalletHub, a website that aggregates reviews from its users and other reputable websites, gives MetLife a rating of 2.6/5. While MetLife scores well for the types of insurance options available and customer service, it falls short in areas like discounts and 24/7 live customer support. WalletHub users have given MetLife a rating of 3.5/5.

On ConsumerAffairs, MetLife has received 546 reviews and 1,882 ratings, with an overall rating of 1 out of 5 stars. Many of the reviews on this website highlight issues with claim denials, poor customer service, and unexpected delays in payments.

NerdWallet, another review website, mentions that MetLife receives mixed ratings for customer satisfaction. While MetLife had fewer-than-expected complaints for auto insurance, it has below-average customer satisfaction ratings for auto insurance shopping.

Overall, while MetLife offers a wide range of insurance products and services, its customer satisfaction ratings are mixed, with some customers expressing dissatisfaction with their experiences, particularly regarding claims handling and customer service.

MetLife's car insurance reviews

MetLife offers auto insurance to individuals, which can be bundled with home insurance for additional savings and convenience. The company provides a range of insurance solutions, including auto, recreational vehicle (RV), boat, and Personal Excess Liability Protection (PELP) insurance.

MetLife's auto insurance is designed to help alleviate employee stress and provide financial protection. Employees can save money on their insurance needs, with special savings offered when switching to Farmers GroupSelectSM. On average, employees saved $586 on their auto insurance premiums when they made the switch.

MetLife's auto insurance is part of their broader range of insurance and employee benefits. They offer health, accident, legal, pet, dental, and vision insurance, as well as health savings and spending accounts. MetLife also provides disability and absence coverage, hospital indemnity insurance, and critical illness insurance.

While reviews for MetLife's car insurance are not readily available, their range of insurance products and services, along with the potential savings and convenience, make them a viable option for individuals seeking auto insurance.

Other insurance products offered by MetLife

MetLife offers a range of insurance products to cater to the diverse needs of individuals and employees. Here is a detailed overview of the other insurance products offered by MetLife:

Health Solutions and Benefits

MetLife provides comprehensive health solutions to protect individuals and their families. This includes coverage for routine eye and dental exams, glasses, contact lenses, dental cleanings, oral surgery, and orthodontics. The company also offers health savings and spending accounts to help manage healthcare and dependent-care costs. Additionally, MetLife provides reimbursements for covered vet visits, accidents, and illnesses, ensuring that all family members, including pets, are covered.

Disability and Absence Coverage

This insurance product is designed to support individuals in maintaining their standard of living if an illness or injury affects their ability to work. It provides financial protection and peace of mind during challenging times.

Hospital Indemnity Insurance

MetLife offers financial protection in case of hospitalisation due to injury or critical illness. This insurance helps individuals and their families focus on healing without worrying about the financial burden.

Critical Illness Insurance

This insurance provides financial assistance and coverage during an unplanned severe illness. It allows individuals to access treatments, medications, and other resources necessary for their recovery.

Legal Plans

MetLife offers legal plans administered by MetLife Legal Plans, Inc. These plans provide individuals with access to a network of lawyers who can provide expert legal advice for significant life events. The cost of these plans is based on an average monthly rate, making them accessible to those seeking legal guidance.

Auto and Home Insurance

MetLife's auto insurance helps alleviate financial stress for employees, with special savings and convenience. They offer solutions for various vehicles, including recreational vehicles (RVs), boats, and Personal Excess Liability Protection (PELP). Additionally, their home insurance solutions include coverage for homes, condos, renters, mobile homes, landlord's rental dwellings, and flood insurance.

Identity and Fraud Protection

MetLife understands the importance of safeguarding personal information and privacy. They offer an all-in-one solution designed to protect individuals from identity theft and fraud, providing peace of mind in an increasingly digital world.

Frequently asked questions