Allstate is an American insurance company that offers a range of insurance products, including auto insurance. The company has a strong reputation in the industry and is known for its slogan, Are you in good hands?. In terms of auto insurance, Allstate offers coverage options such as rideshare insurance, sound system insurance, and roadside coverage. While Allstate provides a variety of discount programs and flexible coverage options, its rates tend to be higher than the national average, especially for teens, young adults, and seniors. Overall, Allstate is a good option for drivers who value local service and want a wide range of coverage choices.
Characteristics | Values |
---|---|
Customer Service | Easy to contact |
Opening a New Policy | Easy |
Rates for Teen Drivers | Higher than the national average |
Rates for Young Adult Drivers | Higher than the national average |
Rates for Adult Drivers | Higher than the national average |
Rates for Senior Drivers | Higher than the national average |
Rates after a Speeding Ticket | Second-highest |
Rates after an Accident | Second-highest |
Rates after a DUI | Second-highest |
Rates for Drivers with Poor Credit | Third-highest |
Sample Premium for Low Coverage | $1,200 higher than the national average |
Sample Premium for High Coverage | Nearly $1,400 more than the national average |
Discounts | Anti-lock brake, anti-theft device, EZ pay plan, responsible payer, smart student |
What You'll Learn
- Allstate's insurance pricing is more expensive than the national average
- Allstate offers 12 types of car insurance coverage
- Allstate has a strong reputation in the car insurance industry
- Allstate offers discounts for safe driving, anti-lock brakes, and anti-theft devices
- Allstate's customer service is highly rated for its ease of contact
Allstate's insurance pricing is more expensive than the national average
Allstate's insurance rates are also higher for certain age groups. Auto insurance for teens and young adults from Allstate is around 27% and 17% higher than the national average, respectively. For senior drivers, Allstate's rates are about 24% more expensive than the national average.
The company's minimum liability plans are also more costly than average. The average annual cost of an Allstate minimum liability plan is about $854, or $71 per month, which is 29% higher than the national average.
Allstate's higher-than-average rates are reflected in comparisons with other major insurance providers. For example, Geico, the cheapest of the four largest car insurance companies in the U.S., has an average annual rate of $1,268, while Allstate's average annual rate is $2,381, according to NerdWallet's 2021 analysis. State Farm, another major competitor, also offers lower rates than Allstate, with an average annual rate of $1,491.
While Allstate's insurance pricing is higher than average, the company makes up for it with its range of coverage options and discount programs. Allstate offers 12 types of car insurance coverage, including rideshare insurance, sound system insurance, and roadside coverage. The company also has a variety of discount programs, such as anti-lock brake discounts, multi-policy discounts, and good student discounts.
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Allstate offers 12 types of car insurance coverage
The standard car insurance policy options from Allstate include bodily injury/property damage liability car insurance, comprehensive insurance, medical payments (MedPay), personal injury protection (PIP), and underinsured/uninsured motorist insurance.
Beyond these standard coverages, Allstate offers additional coverage options, including rideshare insurance, sound system insurance, roadside coverage, rental reimbursement, classic car insurance, and Mexico and Canada car insurance.
Allstate also offers several types of add-on coverage, such as Allstate Extended Vehicle Care, Deductible Rewards®, New Car Replacement, Accident Forgiveness, and Safe Driving Bonus®.
The average cost of full-coverage Allstate insurance is about $2,598 per year for a 35-year-old married driver with good credit and a clean driving history. However, rates may vary depending on various factors, such as age, ZIP code, driving history, credit score, gender, marital status, and vehicle type.
Allstate also offers a range of discounts to help lower policy premiums, including anti-lock brake discounts, multi-policy discounts, early signing discounts, responsible payer discounts, good student discounts, and teen driver education discounts.
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Allstate has a strong reputation in the car insurance industry
Allstate is the fourth-largest car insurance company in the US and has 12,300 agents across the US and Canada. It offers a range of coverage options for drivers and has strong financial and industry ratings. According to the J.D. Power 2023 U.S. Auto Claims Satisfaction Study, Allstate ranked well above average for its claims experience, with a score of 882 out of a possible 1,000 points.
Allstate also has a good reputation for customer service, with 50% of survey respondents saying they were completely satisfied with the customer service they received. More than 50% were completely satisfied with the ease of contacting customer service.
Allstate offers a wide range of coverage options, including accident forgiveness, new car replacement, and a safe-driving bonus every six months. It also offers rideshare insurance in many states, which covers drivers when they are driving for a company like Uber or Lyft.
Allstate has a strong reputation for financial strength and stability, claims satisfaction, and customer service. It offers a range of coverage options and discounts, making it a good choice for those looking for flexible and affordable car insurance.
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Allstate offers discounts for safe driving, anti-lock brakes, and anti-theft devices
Allstate offers a range of discounts for its auto insurance customers, including for safe driving, anti-lock brakes, and anti-theft devices. Safe drivers can benefit from Allstate's Safe Driving Club, which offers a bonus every six months that you drive without accidents, as well as a $100 discount on your collision deductible for each year without accidents, up to a total of $500.
Allstate also offers an anti-lock brake discount, which can save you 10% on your premium. Additionally, if your car is equipped with an anti-theft device, you can take advantage of Allstate's anti-theft device discount, which can provide savings of up to 10%.
Allstate's auto insurance discounts also include the Passive Restraint Discount, which applies if your car is equipped with a passive restraint system such as automatic seatbelts. This discount can save you up to 30%.
The company also offers a Multi-Policy Discount, which allows you to save up to 10% on your auto insurance when you bundle it with a home, life, or renters policy.
In addition to these discounts, Allstate offers the Drivewise program, which monitors your driving through a mobile app and provides discounts for safe driving habits. The Milewise program is another option for low-mileage drivers, as it calculates your price based on a daily rate plus a small charge per mile driven.
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Allstate's customer service is highly rated for its ease of contact
Reviews on the ease of contacting Allstate's customer service are generally positive. In a MarketWatch customer survey, 39% of Allstate policyholders reported filing a claim, and of those, 61% rated the company 4.1 stars for satisfaction with the claim or outcome. The survey also found that respondents gave Allstate's customer service 4.1 stars out of 5.0.
Allstate's customer service accessibility is reflected in its J.D. Power rankings, where it scored 882 out of 1000 for claims satisfaction, slightly higher than the national average. However, in the J.D. Power 2023 customer satisfaction study, Allstate ranked below average for almost every region and state studied, with scores ranging from 783 to 825 out of 1000.
On Reddit, positive reviews for Allstate's customer service mention attentive agents, while negative reviews cite a confusing lack of communication and unexpected rate increases. Similarly, Allstate's BBB rating is an A, but customer reviews on the site give the company a 1.1-star rating, with some reviewers reporting issues with policy cancellations and the claims process.
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Frequently asked questions
Yes, Allstate is a reliable car insurance provider. According to the NAIC, it’s the fourth-largest car insurance company in the U.S. Allstate offers a range of coverage options for drivers and has strong financial and industry ratings.
According to the J.D. Power 2023 U.S. Auto Claims Satisfaction Study, Allstate ranked well above average for its claims experience, with a score of 882 out of a possible 1,000 points.
Our research shows that Allstate car insurance rates are some of the most expensive among leading national providers. The average cost of full-coverage Allstate insurance is about $2,598 per year, which is about 29% higher than the national average.
To cancel an Allstate insurance policy, you must contact customer service at 800-726-6033. Be ready with your policy number and the date you want it to be canceled before calling.