Haris Ashley
Sprint offers phone insurance through its Sprint Complete plan, which is powered by Asurion. The plan covers accidental damage, loss, and theft, and pricing ranges from $9 to $19 depending on the device tier. While Sprint insurance is convenient as it can be purchased when buying a new phone, it may not be the most economical option, especially if you don't need additional benefits like cloud storage. To determine if you have insurance on your Sprint phone, you can check your purchase details or contact Sprint customer support.
| Characteristics | Values |
|---|---|
| Name of Insurance | Sprint Complete |
| Provider | Asurion |
| Cost | $9 to $19 |
| Coverage | Accidental damage, loss, theft, mechanical and electrical failure, screen repairs, tech support, mobile security apps, cloud storage |
| Devices Covered | Phones, smart TVs, refrigerators, and more |
| Claim Process | Online at mytmoclaim.com or in the Protection 360 app on Android or iOS |
| Claim Timeline | Not specified, but approvals may take several days |
| Return Policy | 10 days to return a damaged device to avoid a non-return fee |
| Replacement Device Shipping | Overnight shipping at no charge, delivery within 1-2 business days |
| Service Fee | Based on device tier and claim type (plus tax) |
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What You'll Learn
- Sprint Complete insurance is provided by Asurion
- Sprint insurance covers accidental damage, loss, and theft
- The cost of Sprint insurance ranges from $9 to $19
- You can file a claim online or by calling Asurion
- Discounts are available when purchasing both the Insurance Device Protection Plan and the Service Contract Device Protection Plan
Sprint Complete insurance is provided by Asurion
Sprint Complete is an insurance service offered by mobile carrier Sprint and insurance provider Asurion. Asurion is Sprint's trusted partner for protection and support. It provides comprehensive insurance for Sprint customers, covering various scenarios that may result in device damage or loss.
Sprint Complete insurance covers loss, theft, and accidental damage, including liquid damage. It also covers mechanical or electrical failures caused by defects or normal wear and tear. This insurance also includes in-store repairs and protection against malware and malicious files. Additionally, customers can download the Sprint Protect App to locate, lock, and protect their phones remotely.
The cost of Sprint Complete insurance varies depending on the device tier, ranging from $9 to $19. The insurance is designed to provide peace of mind for Sprint customers, ensuring that their devices are protected against a wide range of potential issues.
To file a claim with Sprint Complete insurance, customers can visit mytmoclaim.com and follow the prompts, or they can use the Protection<360> app. Claims can also be filed on the T-Mobile website by speaking to a live customer service agent. Sprint Complete offers a convenient and comprehensive insurance solution for Sprint customers, ensuring that their devices are protected and that they receive timely support in the event of any issues.
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Sprint insurance covers accidental damage, loss, and theft
Sprint insurance, known as Sprint Complete, covers accidental damage, loss, and theft. It is underwritten by Asurion, Sprint's trusted partner for protection and support. The pricing of Sprint Complete depends on the device tier and ranges from $9 to $19.
Sprint Complete offers device protection in the event of loss or theft, as well as repairs or replacements for mechanical or electrical failure and accidental damage. This includes $0 front screen repair and $29 back glass repair for eligible smartphones through Assurant-authorized repair centers.
If you have enrolled in Sprint Complete, you can take advantage of AppleCare Services for eligible Apple devices during the first 24 months of your enrollment. Additionally, McAfee Security for T-Mobile with ID Theft Protection is included, which helps protect your devices against viruses, malware, and online threats.
It is important to note that Sprint Complete has a limit of up to five total claims in any rolling 12-month period based on the date of the first repair or replacement for loss, theft, or accidental damage. Once your claim is approved, a deductible based on your device tier and the type of claim, plus applicable taxes, will be collected from you.
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The cost of Sprint insurance ranges from $9 to $19
Sprint offers one insurance option: Sprint Complete, which is provided by Sprint and Asurion, an insurance provider and Sprint's trusted partner for protection and support. The cost of Sprint insurance ranges from $9 to $19, depending on the device tier. For instance, the cost of the highest tier per month (Tier 5) for the latest iPhone models like the iPhone 13 Pro and iPhone 13 Pro Max is $19 per month.
Sprint Complete covers manufacturing errors, accidental damage, normal wear and tear, theft, and loss. It offers next-day phone replacement for lost or stolen devices, and you can file a claim by visiting their web portal, calling a customer service agent, or using their app.
It's important to note that a deductible fee may apply, and this amount varies depending on your phone model and the service required. Additionally, while Sprint Complete provides coverage for loss or theft, there may be a fee involved for the replacement smartphone, and it will likely be a refurbished model.
When considering Sprint insurance, it's worth comparing it with other options like AppleCare+. For example, AppleCare+ with Theft & Loss costs $207 less for two years, although it only covers Apple devices. Ultimately, the decision to choose Sprint insurance depends on your specific needs, the phone you buy, and how long you want coverage for.
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You can file a claim online or by calling Asurion
Sprint Complete, which is the insurance service provided by Sprint, is powered by Asurion. Asurion provides protection and support for your phone. You can file a claim with Asurion online or over the phone.
To file a claim, you will need to explain what happened to your phone and when it happened. The more detail you can provide, the better Asurion will be able to help you. Depending on your plan, Asurion will repair or replace your phone or reimburse you. Each claim is treated uniquely, and your phone may be replaced with a new or refurbished product.
Like most insurance programs, you will need to pay a deductible when you file a claim. This deductible is usually far less than the full retail price of a new phone. Once you have filed a claim, you can check your claim status online 24 hours a day. If you receive a replacement device, you must return your damaged phone using the prepaid shipping mailer. You must return your phone within 10-15 days, or you may incur non-return charges. If your phone is lost or stolen and then found, you should contact Asurion and return the replacement device immediately using the prepaid return mailer.
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Discounts are available when purchasing both the Insurance Device Protection Plan and the Service Contract Device Protection Plan
When purchasing a phone, it is important to consider the protection plans available to safeguard your device. T-Mobile offers Protection 360™, a comprehensive solution that includes both an Insurance Device Protection Plan and a Service Contract Device Protection Plan. These plans can provide valuable peace of mind and financial protection in case of unexpected events.
The Insurance Device Protection Plan offers coverage for accidental damage, loss, and theft. This means that if your phone is accidentally damaged, lost, or stolen, the plan will cover the costs of repair or replacement. This type of protection is especially important for individuals who are prone to accidental damage or those who frequently engage in activities that increase the risk of loss or theft.
On the other hand, the Service Contract Device Protection Plan provides coverage for hardware service issues, including mechanical and electrical failure. This plan ensures that you won't have to pay the full price for repairs or replacements if your device experiences a mechanical or electrical breakdown. It also includes JUMP!® Upgrades, which allow you to upgrade your device early, once you've paid 50% of the device cost. This is a valuable feature for those who want to stay up-to-date with the latest technology or need to replace their device sooner than expected.
By enrolling in Protection 360™, you gain access to additional benefits through the Protection 360™ app by Assurant®. These benefits include unlimited live technical support for all your smart devices, the ability to view your coverage details and service fee information, and access to exclusive apps such as McAfee Security for T-Mobile. The app provides a convenient way to manage your protection plans and stay connected with device support.
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Frequently asked questions
Sprint offers one insurance option: Sprint Complete, which is powered by Asurion. The pricing depends on the device tier and ranges from $9 to $19.
Sprint insurance covers accidental damage, loss, and theft. It also includes cloud storage and access to tech experts.
You can file a claim online at mytmoclaim.com or in the Protection 360 app on Android or iOS. You will need to provide device details, information about what happened to your device, and your contact information.
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