Alyssa Lane
Asurion is a company that offers phone insurance and protection plans. They have been in the business for over 20 years and have received 300,000 5-star reviews on Google. Asurion offers plans that cover accidental damage, loss, and theft, as well as hardware service issues and mechanical breakdowns. They also provide fast repairs and replacements, with most repairs being done on the same day. In addition to phone insurance, Asurion also offers protection plans for other electronics, game consoles, and appliances. It is important to note that Asurion's plans may vary by carrier and program. While the information provided gives an overview of Asurion's services, it is unclear if they specifically insure Blue phones.
| Characteristics | Values |
|---|---|
| Insurance Plan | Protection 360 |
| Insurance Provider | Asurion |
| Coverage | Accidental damage, loss, theft, hardware service issues, malicious software, and more |
| Support | Tech support via call, chat, and in-person at 700+ uBreakiFix stores |
| Repairs | Same-day repairs, fast replacements |
| Cost | Monthly cost ranging from $7 to $25 + applicable tax (may vary depending on the device type) |
| Availability | Not available in New York (can be purchased separately) |
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What You'll Learn
Asurion's insurance covers accidental damage, loss, and theft
Asurion offers insurance plans that cover accidental damage, loss, and theft for mobile phones. With over 20 years of experience in the industry and 300 million customers worldwide, Asurion is a trusted provider of phone insurance and protection plans. Their insurance plans offer peace of mind, knowing that your device is covered against accidental damage, defects, and loss or theft.
Asurion's insurance plans provide comprehensive coverage for your mobile phone. Most repairs are completed on the same day, and replacements are sent quickly, ensuring that you don't have to go days without your device. Their plans also offer tech support via call, chat, or in-person at one of their 700+ uBreakiFix® by Asurion stores.
The Asurion Home+ plan specifically covers an unlimited number of eligible devices, providing protection against mechanical and electrical breakdowns, as well as accidental damage from handling for certain portable devices. This plan also allows you to file as many claims as needed and offers up to $5,000 in coverage every 12 months, with a limit of $2,000 per approved claim.
It's important to note that pre-existing damage or breakdowns occurring before the 31st day of enrollment are not covered under the Asurion Home+ plan. However, Asurion's stores can assist with repairs for devices that were damaged prior to enrollment or are not covered under the plan. Asurion's protection coverage begins on the 31st day after signing up and continues as long as you remain enrolled in the plan.
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Asurion offers same-day repairs and replacements
The company's expert technicians are equipped to handle various repairs, including screen replacements for iPhones and Galaxy devices, tablet screen and battery repairs, and computer virus removal. Most iPhone screen repairs are completed within 45 minutes, ensuring customers can quickly resume their daily routines without extended disruptions.
Asurion understands the importance of having a functional device, and its same-day repair services aim to minimise the inconvenience of a broken device. With a rigorous training and certification process for its technicians, Asurion delivers exceptional service and quality repairs. The company's commitment to same-day repairs is evident in customer testimonials, emphasising the speed and efficiency of their services.
In addition to same-day repairs, Asurion also offers replacements for devices that cannot be easily fixed. The company's insurance plans provide peace of mind for customers, knowing that they will receive a replacement device promptly to minimise the time spent without their essential technology. Asurion's combination of same-day repairs and efficient replacements ensures a seamless experience for customers facing technological challenges.
Asurion's dedication to customer satisfaction is evident in its comprehensive approach to device repairs and replacements. With a vast network of stores, highly skilled technicians, and a focus on speed and quality, Asurion ensures that customers can rely on them for all their electronic device needs. Whether it's a cracked screen, a malfunctioning tablet, or a virus-infected computer, Asurion's same-day repairs and replacements provide a convenient and reliable solution.
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Protection 360 is available for eligible T-Mobile business customers
With Protection 360, you get access to both an insurance plan and a service contract plan. The insurance device protection plan covers accidental damage, loss, and theft, giving you peace of mind in case of any unexpected incidents. The service contract device protection plan, on the other hand, provides coverage for mechanical and electrical failures, ensuring that your devices are protected beyond the standard manufacturer's warranty.
One of the standout features of Protection 360 is the access to live technical support. Through the Protection 360 app by Assurant, you can instantly connect with experts 7 days a week via call or chat. They can assist you with a wide range of issues, from setup and installation to device-to-device connectivity, Bluetooth, and Wi-Fi. The app also allows you to easily file and track claims, access coverage details, and browse helpful step-by-step guides to troubleshoot your device.
Additionally, Protection 360 offers JUMP! Upgrades, which allow you to upgrade your eligible device once you've paid 50% of its cost. This is a great option if you want to stay up-to-date with the latest technology or need a more powerful device. Protection 360 also includes unlimited screen protector replacements and access to McAfee Security for T-Mobile with ID Theft Protection, further enhancing the security of your devices.
The monthly cost of Protection 360 ranges from $7 to $25 per device, plus applicable taxes. The service fee or deductible varies depending on your device model and the type of claim. With Protection 360, you can rest assured that your devices are well-protected, and you have the support you need to keep them functioning optimally.
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Asurion provides phone insurance and extended warranties
Asurion's phone insurance covers accidental damage, loss, and theft, depending on your chosen plan and carrier. Their protection plans also include fast repairs and replacements, with many repairs being completed on the same day. This means you won't have to go days without your device, and you can quickly get back to using your phone as usual.
In addition to insurance, Asurion offers extended warranties that provide additional benefits. Their plans offer tech support via call, chat, and in-person at their 700+ uBreakiFix® stores. This means that no matter where you are, you can get the help you need with your device. Asurion's experts can assist with setups, accessories, and any other issues you may encounter.
Asurion's plans also cover a range of devices beyond just phones. You can protect your appliances and other electronics, such as game consoles, in one convenient plan. This means you don't have to worry about multiple protection plans and can manage your device protection easily.
With Asurion, you can rest assured that your devices are protected, and their team of experts is ready to help whenever you need them. Their focus on customer satisfaction has earned them 300,000 5-star reviews, with many praising their same-day service and quick handling of issues.
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Asurion's plans offer 24/7 live tech support
Asurion offers comprehensive protection plans for phones, providing peace of mind for device owners. Their plans go beyond insurance, offering 24/7 live tech support to address any issues that may arise.
Asurion's 24/7 live tech support is a standout feature, ensuring that customers can get assistance whenever they need it. Whether it's an unexpected glitch, a broken screen, or simply seeking expert advice on setup and optimisation, Asurion's tech experts are just a call or chat away. This real-time support is a lifeline for those who rely heavily on their devices for work or personal use, ensuring quick resolution times and minimising downtime.
The company's uBreakiFix® stores also offer hands-on, in-person help, providing a convenient option for those who prefer face-to-face interactions or require more complex repairs. With over 700 locations, customers can easily access expert assistance, ensuring their devices are in safe hands.
Asurion's tech support covers a wide range of issues, from simple troubleshooting to complex problems. Their experts can guide customers through setups, accessories, and general maintenance, ensuring devices run smoothly and efficiently. For more serious issues, Asurion offers efficient repair and replacement services, often providing same-day solutions to get customers back up and running without lengthy delays.
The combination of 24/7 availability, in-person assistance, and comprehensive technical expertise ensures Asurion's customers are never left stranded. With their devices protected and supported, customers can focus on utilising their technology to its full potential, knowing that Asurion has their back.
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Frequently asked questions
Asurion insurance covers loss, theft, accidental damage, hardware service issues, and protection from malicious software.
Asurion provides insurance for phones, game consoles, appliances, and personal data.
Yes, Asurion offers 24/7 live tech support via call, chat, or in-person at 700+ uBreakiFix stores.
The cost of Asurion insurance varies depending on the device and carrier. For T-Mobile Protection 360, the monthly cost ranges from $7 to $25 per device.
You can file a claim online, through the Asurion app, or by calling their support line.
