U.S. Auto Insurance: Unraveling Usaa's Roadside Assistance Benefits

USAA offers 24-hour roadside assistance to all its car insurance policyholders. Customers can add the emergency roadside program when purchasing vehicle coverage or at a later date. The cost of this service is between £12 and £24 per year, or between £1 and £2 per month, depending on the policy and location. This is significantly cheaper than other auto clubs or associations, which often charge more than five times the USAA cost.

USAA's roadside assistance covers up to one hour of mechanical labour at the site of the breakdown, locksmith services, towing to the nearest repair location, fuel or oil delivery, and battery jumpstarts. However, it does not include winching or extraction, and there are limitations on where and how towing is provided.

While USAA's roadside assistance is a good option for those looking for a cheap plan, it has been reported that their technicians don't always arrive as quickly as members would prefer.

USAA roadside assistance costs

USAA offers roadside assistance for military personnel and their families. It costs between $12 and $24 per year, or between $1 to $2 per month, depending on your location and policy.

USAA roadside assistance includes towing to the nearest repair facility, jump-starting, fuel delivery, tire changes, and lockout assistance. You can request assistance through the USAA mobile app, on the USAA website, or by calling 800-531-8555.

It's worth noting that USAA's roadside assistance has received mixed reviews, with some users reporting long wait times and issues with finding available tow trucks in their area.

If you already have roadside assistance through USAA and need help now, you can request assistance through the methods mentioned above. If you don't have it but would like to add it to your policy, you can do so through your online account or by calling 800-531-8555 to speak with a customer service representative.

What is included in USAA roadside service

USAA's roadside assistance is available to military personnel and their families for an additional cost of $12 to $24 per year. This service provides up to one hour of on-site mechanical labour, locksmith services, towing to the nearest repair location, fuel delivery, and battery jumpstarts.

However, it is important to note that USAA's roadside assistance does not cover the cost of fuel or the price of a new key if you require one. Additionally, tyre changes are only covered if you have a spare tyre in your car.

How to contact USAA roadside service

USAA offers 24/7 roadside assistance to its members. Here are the ways to contact USAA roadside service:

Phone

Call 800-531-8555 to speak with an agent. This number will connect you to Agero, USAA's roadside partner. You can expect to get through to a human being right away. The line is well-staffed and you should not have to wait long, if at all, for your call to be answered. The hours for this phone number are Monday to Sunday, 8 am-5 pm CST.

Online

Submit an online claim via the USAA website.

Mobile App

Submit a claim through the USAA mobile app.

In Person

If you've already paid for roadside services outside your policy, you can get reimbursed for any "reasonable fees and charges" by filing a claim online.

How does USAA roadside assistance compare to other providers

USAA's roadside assistance is available to military personnel and their families. It costs between $12 and $24 per year, or $1 to $2 per month, depending on the policy and location. It covers towing, battery jumpstarts, flat tire changes, lockout services, and fuel delivery. However, the cost of the fuel itself is not covered.

USAA's roadside assistance has been described as "wild" and "horrible", with some users reporting long wait times and a lack of available contractors.

Compared to other providers, USAA's roadside assistance is more affordable, but it offers less coverage. AAA, for example, is primarily known for its roadside assistance program, which offers more comprehensive options. USAA's coverage is lacking in comparison, and some users have reported that it is difficult to find towers.

USAA's roadside assistance is a good option for those who are already members and don't want to pay for an additional membership, or for those who don't need extensive coverage. However, if you're looking for more comprehensive coverage, AAA or another provider may be a better choice.

Is USAA roadside assistance worth it

USAA is a car insurance and roadside assistance provider for military personnel and their families. For an annual fee of $12 to $24, USAA roadside assistance provides coverage for jump-starting, fuel delivery, tire changes, and lockout assistance, with up to four rescues per year.

USAA roadside assistance is generally considered worth it for drivers who are looking for basic coverage at a low price. It is notably cheaper than competitors like AAA, with one user claiming that it saved them money compared to calling a tow truck themselves.

However, some users have complained about long wait times and a lack of communication. It is also worth noting that USAA's roadside assistance does not include winching, spare tire delivery, or replacement batteries.

In conclusion, if you are a member of a military family and are looking for affordable, basic roadside assistance, then USAA's offering is worth considering. However, if you require more comprehensive coverage, you may be better off exploring alternative providers.

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