Haris Ashley
Erie Insurance is a provider of customizable home coverage policies in select Northeastern and Eastern states. It offers a range of benefits, including coverage for water damage, identity theft, and property damage, as well as optional add-ons like service line protection and identity restoration. Erie Insurance has received positive reviews for its competitive rates, excellent customer service, and superior dwelling coverage options. However, some customers have expressed concerns about slow claims processing and denial of claims. The company's base home insurance policy includes features that surpass those of typical competitors, and it offers savings through bundling discounts.
| Characteristics | Values |
|---|---|
| Number of states covered | 12 states and Washington, D.C. |
| Online quotes | Not available |
| App for homeowner policy management | Not available |
| Add-ons | Service line protection, identity restoration |
| Average bundle discount | 17% |
| Customer satisfaction | High marks |
| Customer service | Excellent |
| Coverage | Customizable, includes water damage, property damage, identity theft, earthquake damage |
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What You'll Learn
Erie's home insurance coverage
ERIE homeowners insurance is available in 12 states and Washington, D.C. The company was founded in 1925 and began providing homeowners insurance in 1961. ERIE offers customizable home coverage policies, with standard policies that are more comprehensive than those of competitors.
The base homeowners policy includes coverage for the dwelling, other structures, loss of use, personal property, personal liability, and guest medical expenses. The personal property portion of the policy places limits on certain valuable items, including jewellery, musical instruments, art, cameras, and bicycles, and covers them for accidental damage and loss. ERIE also offers guaranteed replacement cost coverage, which means the company will pay all expenses to rebuild your home if necessary, without factoring in depreciation.
ERIE offers add-ons like service line protection, identity restoration, earthquake coverage, identity theft coverage, valuable possessions coverage, equipment breakdown protection, and extended water coverage. The extended water coverage provides limited flood protection, but ERIE does not offer its own flood insurance policies. Water damage resulting from a sudden and accidental incident, such as a tree falling on your house during a storm, is covered. However, water damage resulting from a lack of maintenance or repairs is excluded.
ERIE also provides coverage for property damage caused by malicious mischief or vandalism, and if your home is uninhabitable after an extreme event, such as a storm or fire, ERIE will help pay for expenses related to living elsewhere. Personal liability insurance is also included, which protects you when another person's body or property is damaged due to your actions, whether this occurs on or off your property. This coverage will help pay for associated medical expenses if a guest is injured at your residence, typically up to $5,000.
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Erie's customer service
Erie Insurance offers customizable home coverage policies in select Northeastern states. It does not provide an app for homeowner policy management but does offer 24/7 support at 800-367-3743. Claims can also be filed through its website. Erie recommends that customers connect with their local agent, who can set up their policy, during regular business hours.
Erie provides support from agents and claims adjusters with experience handling auto, home, and business insurance claims. The company has over 13,000 licensed agents to help customers choose the best insurance coverage for their needs. Claims support is available 365 days a year.
Erie's base home insurance policy includes standard coverage options, as well as some benefits not commonly found in basic policies. The company does not specify its home insurance costs online, and its website does not provide quotes. Instead, customers must contact a local agent for a quote.
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Erie's water damage coverage
Erie Insurance offers customizable home coverage policies in select Northeastern states. The company does not offer online quotes or claims, nor does it have an app for homeowner policy management.
Erie's standard homeowners insurance policies do not cover damage caused by earthquakes or floods. However, Erie agents can help customers obtain flood coverage through the National Flood Insurance Program (NFIP).
Erie's Extended Water endorsement provides additional protection against water damage caused by sewer or drain backups, floods, tidal water, storm surges, mudflows, and mudslides. This coverage can be added to a customer's ErieSecure Home policy or included in an ErieSecure Home Plus or Select bundle. It covers direct physical loss to the home, garage, and other structures, as well as personal property, including items in the basement.
It is important to note that Extended Water coverage does not include damage caused by leaking or wet foundations or basements, water damage from normal wear and tear, or maintenance-related issues. Additionally, flooding caused by natural disasters is typically not covered under standard homeowners policies and may require separate flood insurance.
Erie Insurance recommends contacting a local agent to set up a policy during regular business hours. Customers can also reach out to their 24/7 support line for assistance.
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Erie's earthquake insurance
Erie Insurance offers customizable home coverage policies in select Northeastern states. Its home policies are available in 12 states and the District of Columbia, and it sells its coverage through independent agents.
Erie's earthquake home insurance is available in all regions it operates. Earthquake coverage is available on a homeowners policy by purchasing an endorsement. The company's website provides tips and advice on earthquake safety, such as preparing an earthquake safety kit and completing an itemized inventory of belongings.
Erie's base home insurance policy includes standard coverage options and some additional benefits not commonly found in basic policies. The company also offers a range of add-on protection options, such as service line protection and identity restoration.
Erie strongly encourages customers to connect with their local agents, who can set up their policies during regular business hours. Claims can be filed through the Erie Insurance website or mobile app, and 24/7 support is available.
Overall, Erie Insurance provides comprehensive coverage and customizable policies for homeowners, including earthquake insurance, in select regions of the United States.
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Erie's insurance rates
Erie Insurance offers customizable home coverage policies in select Northeastern states, including Washington, D.C. The company does not offer online quotes or claims, nor does it have an app for homeowner policy management. To obtain a quote, you must contact a local agent.
Erie Insurance's base home insurance policy includes standard coverage options, as well as some benefits that are uncommon in basic policies. The company offers add-ons like service line protection and identity restoration. The personal property portion of a standard home insurance policy places limits on certain valuable items, including jewellery, musical instruments, art, cameras, and bicycles. This covers those items for accidental damage and loss.
Erie Insurance also offers auto insurance with various rate-lowering options. The ERIE Rate Lock® feature, for example, allows you to pay the same premium year after year, even if you have a claim, unless you modify your policy. Additionally, safe drivers with good driving records may be eligible for discounts on their auto coverage.
Erie Insurance's rates can increase due to various factors, such as inflation and accident claims. Accidents can cause rates to increase by an average of 50%, with at-fault accidents and severe accidents leading to more significant hikes. However, drivers with Erie Accident Forgiveness will not experience rate increases after their first accident in three years.
Erie Insurance also provides multi-policy discounts ranging from 15% to 25% when customers insure their auto and home with the company. These savings are based on individually purchased policies and are subject to eligibility criteria and applicable rates and rules.
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Frequently asked questions
Yes, Erie Insurance offers homeowners insurance.
Erie homeowners insurance covers liability, property damage, and personal belongings. It also offers additional coverage for valuable items, water damage, and flooding.
Erie homeowners insurance is available in 12 states: Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, Washington, D.C., West Virginia, and Wisconsin.
Erie homeowners insurance costs an average of $2,055 per year or $171 per month, which is 25% less than the national average.
Erie homeowners insurance offers guaranteed replacement cost coverage at no extra charge, extended water coverage, and high customer satisfaction ratings.
