Mercury Insurance: Unifying Home And Auto Coverage

Mercury Insurance offers both auto and home insurance, with customers reporting savings of up to $1,008 with their auto insurance. The company provides basic auto insurance coverage options, including rental car coverage and roadside assistance, and guarantees repairs made at their approved repair facilities. Mercury also offers rideshare insurance for drivers working for services like Uber or Lyft.

Homeowner's insurance from Mercury covers damage to the dwelling and other structures on the property, as well as personal property. It also provides liability coverage and living expense coverage if the home becomes uninhabitable. Mercury offers discounts of up to 17.9% on homeowner's insurance when bundled with an auto insurance policy.

Mercury's auto insurance discounts

Mercury Insurance offers a range of auto insurance discounts to help customers save money on their policies. Here are some of the key Mercury auto insurance discounts:

Anti-Theft Feature Discount

Mercury Insurance rewards drivers who install anti-theft devices in their vehicles. These devices help to reduce and resolve theft claims. Vehicles with qualifying factory-installed anti-theft systems receive an automatic discount. For non-factory devices, customers should contact their insurance agent or broker. Mercury Insurance will waive the comprehensive auto insurance deductible up to $1,000 if a vehicle is stolen and unrecovered, or recovered with damage.

Auto-Pay Discount

Customers can save money by setting up auto-pay for their premiums. This ensures timely and reliable payments each month.

E-Signature Discount

Mercury Insurance offers a discount for customers who sign their paperwork electronically. This saves time, reduces paperwork, and provides convenience for the customer.

Good Driver Discount

Mercury Insurance rewards good drivers who have gone a specified period without getting into an accident or receiving a ticket. To be eligible for this discount, all drivers of the insured vehicle must have been licensed for the past three years and must not have had any major convictions, at-fault accidents, or more than one point due to minor convictions or accidents.

Good Student Discount

Studies show that young drivers who perform well academically are less likely to be involved in accidents. Mercury Insurance offers a discount for students who are 16-25 years old, enrolled full-time in high school or college, and maintain at least a "B" average. Single drivers with less than eight years of driving experience who are full-time students and maintain a "B" average or better are also eligible for this discount.

Multi-Car Discount

Customers who insure more than one car on the same policy can take advantage of Mercury Insurance's multi-car discount.

Multi-Policy Discount

Mercury Insurance provides a discount for customers who bundle their home, condo, or renters insurance policy with a Mercury auto policy. Additionally, customers can benefit from the AUTO + HOME discount if they have both auto and homeowners insurance with Mercury.

Pay-in-Full Discount

Mercury Insurance offers a discount to customers who pay for their entire auto insurance term upfront.

RealDrive Discount

The RealDrive program is available for Californians and offers savings of up to 20% on auto insurance. This discount depends on the annual odometer reading and coverage selections.

MercuryGO Discount

The MercuryGO discount is available in select states, including Arizona, Florida, Georgia, Illinois, New Jersey, Oklahoma, Texas, and Virginia. By allowing Mercury to track their driving habits, including braking, acceleration, and speed, drivers can save up to 40% on their insurance premiums.

It is important to note that discount availability may vary by state, and customers are advised to check with Mercury customer service to determine their eligibility for specific discounts.

Mercury's home insurance coverage

Mercury Insurance offers a range of options for homeowners insurance. A Mercury Insurance policy for your home not only protects your house and property but also you, your guests, and your belongings.

Dwelling Protection

Mercury's homeowners insurance covers damage to your home due to fire, lightning, smoke, storm damage, or other similar perils. This includes damage to the foundation, walls, and roof of your home.

Personal Property

This coverage provides protection for your household items in the event of a fire, theft, or other covered losses. It also covers personal property that is damaged or stolen while in your vehicle or with you while travelling anywhere in the world. Additionally, it covers trees, shrubs, plants, or the lawn on your property that are damaged by fire, lightning, vandalism, or other insured losses.

Extended Replacement Cost

This coverage provides additional coverage of up to 150% of the dwelling's policy limits to rebuild your home in case of a covered loss.

Additional Living Expenses

Mercury's homeowners insurance covers living expenses if your home becomes uninhabitable due to a covered loss.

Personal Liability Protection

This coverage provides financial protection if you are held liable for damages or injuries to others, either in or out of your home. It also provides liability coverage and defence costs in the event you are sued for a covered liability claim.

Guest Medical Protection

This coverage pays for medical expenses if your guests are accidentally injured on your property.

Identity Theft Protection

Mercury's homeowners insurance covers expenses incurred due to criminal identity theft.

In addition to these standard coverages, Mercury also offers additional personal property coverage for valuables, such as antiques, fine art, and jewelry.

Mercury Insurance also offers a variety of discounts to help you save money on your homeowners insurance premium. These include discounts for protective devices such as smoke alarms and deadbolts, fire-resistant construction materials, living in a gated community, and selecting a higher deductible.

Mercury's rideshare insurance

Mercury Insurance offers a wide range of insurance services, including auto, home, and business insurance. Mercury's auto insurance is available in the following states: Arizona, California, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas, and Virginia.

Mercury also offers rideshare insurance, which is an optional add-on to personal car insurance policies. This type of insurance is designed for individuals who work for ridesharing or transportation network companies (TNCs) such as Uber and Lyft. It fills the gaps in coverage that may exist when driving for these companies.

Here's how Mercury's rideshare insurance works:

When driving for a TNC, their commercial insurance policy typically kicks in once you accept a fare or start transporting a passenger. However, the TNC's commercial policy only provides limited coverage when your rideshare app is turned on, but you haven't accepted a fare yet. This is where Mercury's rideshare insurance comes into play. It provides coverage for you and your vehicle during this period when there may be gaps in your personal auto insurance and the TNC's commercial policy.

The cost of Mercury's rideshare insurance varies depending on the amount and type of coverage selected. It can start as low as $0.90 per day, depending on your policy premium. However, it is important to note that this coverage is not available in all states, and you must have a Mercury personal auto insurance policy to be eligible.

In addition to rideshare insurance, Mercury also offers other types of auto insurance coverage, including liability protection, collision protection, comprehensive coverage, medical coverage, and uninsured/underinsured motorist coverage. They also provide optional rental coverage and ride-hailing insurance.

Mercury Insurance is committed to providing its customers with affordable and quality coverage for their auto, home, and business needs. With a variety of discounts and a dedicated team of agents, they strive to offer personalized and comprehensive insurance solutions.

Mercury's home insurance discounts

Mercury Insurance offers a range of discounts to help you save money on your homeowners insurance. Here are some of the key Mercury's home insurance discounts:

Home Safety Discounts

• Fire Protective Device Discount: Installing fire protective devices such as smoke alarms, fire extinguishers, and fire-resistant construction materials can qualify you for a discount.
• Theft Protective Device Discount: Homes equipped with protective devices like deadbolts, burglar alarms, and theft protective devices can receive a discount.
• Water Leak Detection Discount: This discount is available for homes with a qualifying automatic water shut-off system or a system that notifies a third party when a leak is detected.
• Gated Community Discount: Living in a gated community can provide an additional layer of security and result in a discount.

Wildfire Mitigation Discounts

• Wildfire Mitigation - Property Level Discount: This discount is applicable if your home meets specific defensible space and home-hardening requirements, reducing the risk of wildfire damage.
• Wildfire Mitigation - Community Level Discount: Available in communities recognised by the Firewise USA Recognition Program, designated as shelter-in-place communities, or those with active annual fuel mitigation efforts.

Other Discounts

• New Home Discount: Newer homes (built within the last 9-10 years) may qualify for a discount, as they often have modern plumbing, electrical, and HVAC systems, making them less expensive to insure.
• Multi-Policy Discount: Bundling your homeowners insurance with other Mercury Insurance policies, such as auto or California Earthquake Authority, can result in significant savings.
• Loss Free Discount: Policyholders without any loss claims for three or more consecutive years prior to the policy effective date are eligible for this discount.
• Homeowners Association Discount: This discount is applicable to dwellings or condos belonging to a homeowners association.

Mercury's customer reviews

Mercury Insurance has received mixed reviews from its customers. While some customers have praised the company for its affordable rates, helpful customer service, and easy claims process, others have complained about issues with unexpected rate increases, slow claims payouts, and poor customer service.

Some positive reviews from Mercury Insurance customers include:

> "I've had Mercury for a long time, and whenever I've needed them, they took care of everything, no hassles, and I always feel like I'm getting a fair deal."

> "I've had two to three claims with them my entire relationship with Mercury. All have been handled professionally, I was compensated when it was all concluded. Online agents are very helpful and quick. No complaints."

> "I was with Progressive for over 14 years and they kept rising my rates switched to Mercury and saved almost $100 a month."

> "I feel secure knowing I am in good hands with Mercury. I like having Mercury on my side. They are a very progressive insurance company that makes me feel protected statewide."

> "I've had Mercury Insurance for over 40 years."

> "My husband and I have had Mercury Insurance for over 25 years, we have tried to see if any other companies could beat Mercury's pricing and none of the companies can."

On the other hand, some negative reviews from Mercury Insurance customers include:

> "I would avoid Mercury. We just switched to them about two months ago, and now we're switching again. They required me to remove one of my adult sons from my policy because he isn't in college. Then they said they were canceling me because I needed to have him on my policy."

> "Horrible experience with this company. Yes, they have lower monthly fees but this does you no good if something actually happens and you have to submit a claim. They will wrongfully deny your claim and then drop you due to damaged property if you don't pay out of pocket to fix it yourself."

> "I was rear-ended by a driver insured by Mercury Insurance. Called them to file a claim and never heard back. The representative Cathy R. never answers her phone. Car has been damaged for 2 weeks. They are taking their sweet time ignoring claims."

> "I would not recommend this company to my anyone. I had a claim for hail damage to my roof and was made to feel like a liar by this company. The adjuster had his mind made up to deny my claim before he even did the inspection on my roof. I will never have auto or home insurance with this company again, by far the worst I have dealt with."

> "I finally had to hire a public insurance adjuster to fight Mercury Insurance on my behalf—and I recommend you do the same from the beginning!"

> "I called Mercury AT LEAST 10 times to make a formal complaint, ask for my claim to be reassigned, and have Diana's supervisor call or email me back. Never happened!"

Overall, Mercury Insurance has a rating of 3.7/5 from WalletHub editors, 2.1/5 from WalletHub users, 7.9/10 from MarketWatch, and 4.1/5 from Bankrate. It has also been recognized as one of the best insurance companies by Forbes and Insure.com.

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