Alyssa Lane
Parkland Hospital in Dallas, Texas, is one of seven safety-net hospitals across the country. It offers a community health plan that provides access to high-quality healthcare services for members in seven North Texas counties. The hospital provides Medicaid STAR and CHIP health plans and is committed to providing exceptional healthcare to everyone, regardless of financial status. Financial counselors are available to answer questions and help patients identify ways to meet their financial responsibilities. The hospital also offers an extensive charity care and financial assistance program, including help for those who are uninsured.
| Characteristics | Values |
|---|---|
| Name | Parkland Hospital |
| Location | Dallas, Texas |
| Insurance Offered | Medicaid and CHIP health plans |
| Services | Financial assistance, billing and insurance coverage, prescription and over-the-counter drugs |
| Contact | (866) 482-1972 |
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What You'll Learn
- Parkland Hospital in Dallas, Texas, is a safety-net hospital
- Parkland Community Health Plan offers Medicaid and CHIP health plans
- Parkland Medical Center provides financial assistance and charity care
- Parkland Medical Center offers billing and insurance coverage support
- Parkland Community Health Plan provides access to quality healthcare services
Parkland Hospital in Dallas, Texas, is a safety-net hospital
The hospital is licensed for 983 beds and is home to a Level 1 Trauma Center and a Burn Center, both internationally recognized. It is also home to the first Neonatal Intensive Care Unit (NICU) in Dallas County and has the largest Level III NICU in the region. Parkland is UT Southwestern's primary teaching facility. Its emergency room is one of the busiest in the country.
The hospital offers specialty medicine clinics for epilepsy treatment, arrhythmia management, and diagnostic cardiology, among others. The hospital is also known for its holistic approach to healthcare, partnering with local organizations to create a wellness experience for its members.
The Parkland Community Health Plan provides access to healthcare services through Medicaid STAR and CHIP health plans for members in seven North Texas counties. The plan includes a wide range of prescription and over-the-counter (OTC) drugs through Navitus Health Solutions.
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Parkland Community Health Plan offers Medicaid and CHIP health plans
Parkland Community Health Plan (PCHP) provides access to high-quality healthcare services through "managed care". Members choose a health plan and its network of doctors. PCHP offers STAR Medicaid and CHIP health plans for members in seven North Texas counties: Dallas, Collin, Ellis, Hunt, Kaufman, Navarro, and Rockwall.
Medicaid is a managed care program for families without health insurance. Under the HEALTHfirst plan, members and their children pay nothing for healthcare services. STAR is also available for pregnant women, children, and anyone who gets TANF. STAR members have $0 copays for covered services.
CHIP is for children under the age of 19 in families who earn too much to qualify for Medicaid but cannot afford private insurance. CHIP is also available for children age 18 and under who are not eligible for Medicaid and don't have health coverage. CHIP Perinate provides prenatal care for expectant mothers and their unborn children who are not eligible for Medicaid and don't have health coverage.
PCHP offers extensive member benefits and services to help members and their families get the care they need. For example, PCHP provides transportation to medical appointments through the Access2Care Nonemergency Medical Transportation (NEMT) Program. Members age 20 and younger can get dental benefits through a dental managed care organization. PCHP also offers vision care and medical transportation to all STAR Medicaid members.
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Parkland Medical Center provides financial assistance and charity care
Parkland Medical Center is committed to providing exceptional healthcare to everyone, regardless of their financial status. The hospital offers financial assistance and charity care programs to help those who are uninsured or struggling financially. Their financial counselors can guide patients in identifying ways to meet their financial obligations and provide access to pricing estimates for common procedures and services. This allows patients to make informed decisions about their healthcare and understand their financial responsibilities.
The financial counselors at Parkland Medical Center are available to answer any questions or concerns patients may have about their bills or accounts. They can be reached at (866) 482-1972, Monday through Friday, from 8:30 am to 5:00 pm. This service ensures that patients can seek clarification and explore options for managing their healthcare expenses effectively.
Additionally, Parkland Medical Center accepts various payment methods, including online bill pay with major credit cards such as VISA, MasterCard, American Express, and Discover. This flexibility in payment options provides convenience and accessibility for patients, allowing them to choose the method that best suits their needs and preferences.
It is important to note that services at Parkland Medical Center may be provided by different specialists, including radiologists and cardiologists, who are legally required to submit separate bills. Patients are advised to carefully review their insurance information and plan requirements to avoid unexpected out-of-pocket expenses. Understanding the specifics of one's insurance coverage, such as the services covered and the network of physicians included, is crucial to ensuring a smooth and financially manageable healthcare experience.
Parkland Medical Center's commitment to financial assistance and charity care reflects their dedication to making healthcare accessible and affordable for all. By offering guidance, resources, and flexible payment options, they empower patients to make informed choices and receive the care they need without financial barriers. This holistic approach to patient care sets them apart as a key managed care provider in the region.
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Parkland Medical Center offers billing and insurance coverage support
Parkland Medical Center is committed to providing exceptional healthcare to everyone, regardless of financial status. The hospital offers a range of billing and insurance coverage support services to help patients manage the financial aspects of their healthcare.
Financial counselors are available at Parkland Medical Center to assist patients in understanding their financial responsibility and exploring options for fulfilling it. These counselors can help patients navigate the often complex world of medical insurance plans, ensuring they choose a plan that meets their individual needs. Counselors can also provide information about the costs of common procedures and services, helping patients make informed decisions about their healthcare.
The medical center also has an extensive charity care and financial assistance program, which includes support for those who are uninsured. This program offers financial discounts to those who may struggle to afford healthcare, ensuring that everyone can access the treatment they need. For those who are unsure about their statement or believe there is an error, the billing department can be contacted toll-free, and they will assist in understanding the insurance information and guidelines.
Additionally, Parkland Medical Center offers online bill pay, accepting major credit cards for convenient and secure billing services. Patients can also make payment arrangements by contacting the billing department, which can provide guidance on managing the financial burden of healthcare.
Parkland Medical Center strives to provide exceptional, caring service by helping patients navigate the financial complexities of healthcare and ensuring access to quality treatment for all.
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Parkland Community Health Plan provides access to quality healthcare services
As a member of the Parkland Community Health Plan, you are part of a family that cares about helping you find quality medical care. The health plan extends beyond visits to physician offices, and instead, focuses on the member and their entire lifestyle to help them along in their wellness journey. Parkland Community Health Plan offers services through managed care, where members choose a health plan and its network of doctors.
The Parkland Medical Center is committed to providing exceptional healthcare to everyone, regardless of financial status. Financial counselors are available to help members identify ways to fulfill their financial responsibilities. The medical center also has an extensive charity care and financial assistance program, including help for those who are uninsured.
Parkland Medical Center provides access to pricing estimates for common procedures and services, as well as other resources to help with the financial aspect of healthcare. The medical center also offers online bill pay and accepts VISA, MasterCard, American Express, and Discover credit cards. Members can also benefit from a 24-hour nurse line that provides fast, free medical advice, with English/Spanish interpreter services available around the clock.
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Frequently asked questions
Parkland Hospital in Dallas, Texas, offers Medicaid and CHIP health plans for members in seven North Texas counties. They also have an extensive charity care and financial assistance program, including help for those who are uninsured.
Parkland Hospital in Dallas does not explicitly state the accepted insurance providers. However, they offer access to pricing estimates for common procedures and services, as well as financial counselors to help patients understand their financial responsibility.
You can contact the billing and insurance department at Parkland Hospital in Dallas by calling (866) 482-1972, Monday through Friday, from 8:30 am to 5:00 pm.
