Santander Auto Insurance: What You Need To Know

Santander offers car insurance, including for electric and hybrid vehicles. The bank provides three levels of cover: comprehensive, third party, fire and theft, and third party only. Santander's car insurance is arranged and administered by BISL Limited and underwritten by a panel of insurers.

Santander's car insurance options

Santander offers a range of car insurance options to its customers. These include:

Comprehensive Insurance

This is the highest level of cover provided by Santander. It covers the policyholder, their car and passengers, as well as any third parties involved in an accident. It also pays out if the car is vandalised or stolen. Comprehensive insurance also includes:

• 24-hour emergency helpline and claims service
• Windscreen cover (subject to excess)
• Courtesy car (subject to availability and eligibility)
• Driving in the EU: up to 60 days of cover
• Unlimited cover on manufacturer-fitted audio, sat nav and entertainment equipment
• Stolen keys cover – up to £500
• Personal belongings cover – up to £100
• Approved claims repairs guarantee for 3 years

Third Party, Fire and Theft

This level of insurance covers third parties involved in an accident and will pay out if the policyholder's car is stolen or damaged by fire. It will not pay out to cover damage to the policyholder's vehicle after an accident or act of vandalism. Third Party, Fire and Theft insurance also includes the same benefits as Comprehensive Insurance, listed above.

Third Party Only

This is the most basic level of car insurance, covering only the liability for injury to others and any damage to third-party property. This level of cover is the minimum requirement for drivers in the UK.

Electric Vehicle Insurance

Santander also offers insurance for electric vehicles, which includes cover for owned and leased batteries, as well as charging cables. Electric Vehicle Insurance includes the same three levels of cover as standard car insurance, with the addition of:

• Battery cover – insurance against accidental damage, fire and theft
• Cable cover – insurance against accidental damage, fire and theft

Optional Extras

Santander allows customers to tailor their car insurance with optional extras for an additional cost. These include:

• Motor legal protection
• Guaranteed replacement car
• No claims discount protection

Santander's travel insurance

Santander offers a range of insurance products, including car insurance.

Santander offers travel insurance to its customers, which provides extra protection while travelling. It covers minor issues such as missed connections and delayed luggage, as well as more serious problems like injuries or major illnesses that could lead to expensive fees abroad.

There are two types of travel insurance policies offered:

• Annual multi-trip: This is suitable for those who plan to travel more than once a year.
• Single trip: This covers one-off trips.

The policies also offer a choice of European or worldwide cover (excluding Cuba). Optional cover extensions are available for an extra cost, including winter sports, cruise, golf, and business cover.

• Unlimited medical expenses for injuries or illnesses abroad.
• Up to £5,000 if you have to cancel or cut your holiday short due to unforeseen circumstances.
• Personal property cover of up to £2,000 (with a single item limit of £300) for lost, stolen, or damaged items.
• Up to £200 for essential items of clothing, toiletries, or medication if your bags are delayed by more than 12 hours.
• Overseas legal expenses of up to £25,000 if you're injured by a third party.
• Travel delay payment of £20 (up to £250) for every 12-hour delay to public transport, including flight delays.

It's important to note that there are exclusions to the policy, such as travelling against doctor's advice, financial failure of your travel provider, and valuables left unattended.

Additionally, Santander customers receive a 30% discount when applying online, with an extra 10% off for annual multi-trip cover for a limited time.

Other Insurance Products

In addition to travel insurance, Santander offers a range of other insurance products, including:

• Car insurance: Comprehensive, third-party fire and theft, or third-party only cover for electric, hybrid, and conventional vehicles.
• Home insurance: Flexible policies to protect your home and contents, with cashback options for certain Santander current account holders.
• Life insurance: Options include critical illness cover, mortgage life insurance, family and lifestyle insurance, and over 50s life insurance.

For more information on the terms, conditions, and exclusions of Santander's insurance policies, please refer to their website or contact their customer support team.

Santander's home insurance

Santander does offer auto insurance, and it also offers home insurance.

Santander Home Insurance is designed to protect your home and belongings. There are two types of home insurance: buildings insurance and contents insurance. You can combine buildings and contents insurance or buy them separately. You can also add accidental damage to your policy for an additional cost. This gives you extra cover against costs from things such as spillages or breakages.

The benefits of Santander's home insurance include the ability to make new claims online or by phone through their 24/7, UK-based claims team. They don't charge extra to make changes to your policy or if you want to pay monthly. If your insurance covers damage to your home, it also pays for you to stay somewhere else.

Whether you need buildings insurance or contents insurance will depend on your circumstances, specifically whether you are a homeowner or renting. If you own your home, you are responsible for insuring the building and your belongings inside it. If you have a mortgage, your lender might insist that you have buildings insurance for the length of your mortgage, but you can buy it from any provider. If you have a second home, you may want to cover it as well. If you are renting, you don't need to worry about buildings insurance as that is the landlord's responsibility, but you may want to consider contents insurance to cover the costs of replacing your personal items, such as your clothes, furniture, and appliances.

Santander offers two levels of Defaqto-rated cover: Classic and Plus. The Classic policy will pay up to £500,000 in the event of a claim, while the Plus cover has no limit on the amount paid. Both policies include alternative accommodation or loss of rent coverage if your home can't be lived in due to insured damage, and replacement of external door locks if your keys are lost or stolen.

Mi Hogar Santander Insurance

Mi Hogar Santander Insurance is exclusively for Banco Santander customers and is valid for owners and tenants. It offers three policy options to choose from, providing a wide range of cover to make your home a safe place for you and your family. The features of Mi Hogar Santander Insurance include a 24-hour home assistance service, a one-year guarantee for all repairs, guaranteed 100% cover of damage, and a response within three hours of your call in case of emergency. The insurer will refund an equivalent sum to the annual insurance premium if these timeframes are not met.

The three policy options are:

• My Home Insurance - Essential: Protect yourself against common issues such as fire, water damage, glass breakage, theft, and third-party liability claims.
• My Home Santander Insurance - Extended: Includes all the cover of the Essential policy, plus additional cover for aesthetic damage to the property, vehicle or boats in the garage, home DIY, IT support and cybersecurity, acts of vandalism, theft outside the home, and electrical damage.
• My Home Insurance - Full: The most comprehensive policy option, designed to protect, maintain and prevent potential accidental damage to your home. Includes additional cover such as accidental damage, aesthetic damage to the property and contents, maintenance service, and repair service.

Santander's life insurance

Santander offers a range of insurance products, including life insurance. Here is some detailed information about Santander's life insurance options:

Life Insurance Options

Santander offers a range of life insurance options to meet different needs. Here are some of the key features of their life insurance products:

• Choice of Cover: You can choose between life insurance, critical illness cover, or both, depending on your requirements. This flexibility allows you to customize your insurance plan according to your specific needs.
• Mortgage Life Insurance: This type of insurance is designed to help pay off your outstanding mortgage in the event of your death. It provides peace of mind and financial security for you and your family, ensuring that your loved ones won't have to worry about mortgage payments during a difficult time.
• Family and Lifestyle Insurance: This insurance option provides a lump sum to your loved ones in the event of your death. This sum can be used to cover expenses or to provide financial support, such as contributing towards funeral costs.
• Over 50s Life Insurance: This plan is specifically designed for individuals aged over 50 and offers guaranteed acceptance without any health questions. It provides a lump sum to your loved ones upon your death, which can be used for various purposes, including funeral expenses.

Benefits and Features

• Cashback Offers: Santander often has cashback promotions for its insurance products. For example, they offer £100 cashback plus an extra £50 cashback for new and existing customers of certain accounts, such as Santander Edge, Edge Up, Private Banking, and Select.
• Administered and Underwritten by Reputable Companies: Santander's life insurance products are administered and underwritten by Aviva Life & Pensions UK Limited, a well-known and trusted insurance provider. This provides assurance that your insurance is in safe hands.
• Peace of Mind: Life insurance from Santander is designed to give you and your family peace of mind. Knowing that your loved ones will be financially protected in the event of your death can provide comfort and security.
• Online Quotes and Applications: You can easily obtain a quote and complete the application process online, making it convenient and efficient to apply for Santander's life insurance products.
• Optional Extras: Santander offers optional cover extensions for an additional cost, allowing you to customize your insurance plan further. These include hazardous activities cover, winter sports cover, and more.

Other Insurance Options

In addition to life insurance, Santander offers a comprehensive range of other insurance products, including:

• Home Insurance: Santander provides flexible home insurance policies, including contents insurance for renters, with the option to earn cashback when paying from certain Santander current accounts.
• Car Insurance: Santander offers car insurance for electric, hybrid, and conventional vehicles, with a choice of comprehensive, third-party fire and theft, or third-party only cover. They also provide optional extras, such as motor legal protection and guaranteed replacement car.
• Travel Insurance: Santander's travel insurance provides coverage for single or annual multi-trip policies, with the option to add extensions for winter sports, cruise cover, and more. Santander customers also receive a discount when applying online.

Santander's electric vehicle insurance

Santander does offer car insurance, including for electric vehicles. The company works with BISL Limited, one of the UK's largest insurance intermediaries, to provide three levels of cover for electric vehicles: third party, fire and theft; third party only; and comprehensive.

The third party, fire and theft cover includes 24-hour emergency helpline and claims service, windscreen cover (subject to excess), a courtesy car (subject to availability and eligibility), 60 days of EU cover, unlimited cover on manufacturer-fitted audio, sat nav and entertainment equipment, stolen keys cover up to £500, and personal belongings cover up to £100.

The third party only cover is the most basic level of insurance available in the UK. It covers the liability for injury to others and any damage to third-party property.

The comprehensive cover includes all the benefits of the third party, fire and theft cover, plus cover for the policyholder's car and passengers.

Optional extras for electric vehicle insurance include motor legal protection, a guaranteed replacement car, and no claims discount protection.

Santanders' electric vehicle insurance also includes battery cover for owned and leased vehicles, and charging cable cover for accidental damage, fire and theft.

In Spain, Santander offers MAPFRE car insurance, which includes the ECO range. This provides insurance on the elements of the electric vehicle, such as the recharging cable, battery, and charging device.

Frequently asked questions