State Farm Windshield Woes: Understanding Chip Repair Coverage

State Farm covers windshield chip repair and replacement, depending on the extent of the damage. The company has a fast and convenient claim process, allowing customers to schedule windshield and glass repairs at their convenience with LYNX Services, a third-party administrator. State Farm's Glass Claims Services glass program encourages competition, improves efficiency, and better manages glass-only claims. The program increases service to the policyholder for the repair and replacement of car, truck, recreational vehicle, and customised van glass.

State Farm covers windshield repairs that are considered safe and assure customer satisfaction. Typically, small breaks in the non-acute area (not in front of the driver) and cracks that are less than 6 inches long or wide can be repaired. If the customer is not satisfied with the repair, State Farm will pay for the replacement of the windshield.

State Farm covers both windshield repairs and replacements

State Farm's Glass Claims Services glass program encourages competition, improves efficiency, and better manages glass-only claims. The program increases service to the policyholder for the repair and replacement of car, truck, recreational vehicle, and customized van glass. All glass facilities that repair or replace automobile glass can participate in the program as long as they can enter into a contract with State Farm and agree to the prices, billing procedures, and other quality requirements provided in State Farm's Offer and Acceptance Agreement.

The Glass Claims Services Unit handles all auto "glass only" claims, except in Canada and Massachusetts. Claim processing is handled by LYNX Services, a Solera Company, the third-party administrator for State Farm's glass claims. Repairs are typically completed within 48 hours of filing your claim. Policyholders can choose the vendor they prefer from a network of repairers who meet State Farm's quality standards. Mobile service technicians can be scheduled at your home, office, or any location. If you take your vehicle to a facility, repairs usually take 20 to 30 minutes while you wait.

If you are not satisfied with the repair, State Farm will pay for the replacement of the windshield. The cost of the repair is credited toward the replacement to avoid overpayment of the claim. If the windshield must be replaced, the applicable deductible will apply to the replacement claim.

Your deductible may apply

State Farm covers both windshield repairs and replacements, depending on the extent of the damage. Your deductible may apply.

If you have comprehensive or collision coverage, your insurer could pay to repair or replace the windshield with minimal or no cost to you. However, that’s not the only option.

Full glass coverage is an optional policy that’s usually inexpensive to add on and makes glass repair more affordable. If you have full glass coverage on your policy, you may pay a low deductible or no deductible for the repair.

In the case of windshield repair, State Farm will pay for the replacement of the windshield if the customer is not satisfied with the repair. The cost of the repair is credited toward the replacement to avoid overpayment of the claim. If the windshield must be replaced, the applicable deductible will apply to the replacement claim.

State Farm has a fast and convenient claim process so you can schedule windshield and glass repairs at your convenience with LYNX Services, their third-party glass program administrator.

Whether your deductible applies depends on your policy and the extent of the damage. If you have full glass coverage, your deductible may be waived for windshield repairs. If you don't have full glass coverage, your deductible may still be waived if the damage is just a small chip or crack that can be repaired.

To find out if your deductible will apply, check your policy or contact State Farm directly.

Repairs are convenient and take approximately 30 minutes

State Farm offers a fast and convenient claim process for windshield and glass repairs. Repairs are convenient and typically take 20 to 30 minutes while you wait. You can choose to have a mobile service technician come to your home, office, or any location of your choice to perform the repair. Alternatively, you can take your vehicle to a local repair facility and have the repair done while you wait.

The repair process involves removing air from the break and filling it with a durable resin. This bonds the glass to the resin, restores strength to the windshield, improves the appearance of the break, and prevents it from spreading. This method retains the structural integrity of the glass and maintains the original factory seal. It is also environmentally friendly, as less glass is discarded into landfills.

State Farm's Glass Claims Services program encourages competition, improves efficiency, and better manages glass-only claims. The program is designed to increase service to the policyholder for the repair and replacement of car, truck, recreational vehicle, and customized van glass. All glass facilities that meet State Farm's quality standards can participate in the program by agreeing to the prices, billing procedures, and other requirements outlined in the Offer and Acceptance Agreement.

State Farm covers both windshield repairs and replacements, depending on the extent of the damage. Typically, repairs are made for small breaks in the non-acute area (not in front of the driver) and cracks that are less than 6 inches long or wide. If the customer is not satisfied with the repair, State Farm will pay for the replacement of the windshield, crediting the cost of the repair towards the replacement to avoid overpayment of the claim.

State Farm's Glass Claims Services unit handles all auto glass only claims

State Farm's Glass Claims Services unit handles all auto "glass only" claims. The exception to this rule is the Canadian market and the state of Massachusetts. The claim processing is handled by LYNX Services, a Solera Company, which is the Glass Claim Administrator for State Farm.

State Farm has a fast and convenient claim process, so you can schedule windshield and glass repairs at your convenience. Repairs are typically completed within 48 hours of filing your claim. You can choose the vendor you prefer from a network of repairers who meet State Farm's quality standards. You can also schedule mobile service technicians to visit your home, office, or any location. If you take your vehicle to a facility, repairs usually take 20 to 30 minutes while you wait.

State Farm covers both windshield repairs and replacements, depending on the extent of the damage. Your deductible may apply. Typically, small breaks in the non-acute area (not in front of the driver) and cracks that are less than 6 inches long or wide can be repaired. If the customer is not satisfied with the repair, State Farm will pay for the replacement of the windshield. The cost of the repair is credited toward the replacement to avoid overpayment of the claim. If the windshield must be replaced, the applicable deductible will apply to the replacement claim.

State Farm's Glass Claims Services glass program aims to encourage competition, improve efficiency, and better manage glass-only claims. The program increases service to the policyholder for the repair and replacement of car, truck, recreational vehicle, and customized van glass. All glass facilities that repair or replace automobile glass can participate in the program as long as they can enter into a contract with State Farm and agree to the prices, billing procedures, and other quality requirements provided in State Farm's Offer and Acceptance Agreement.

State Farm has a fast and convenient claim process

The first step is to check your policy to verify that you are covered for repairs. If you are, you can file a claim online, contact your agent, or call LYNX Services at 888-624-4410. Massachusetts policyholders should call 800-526-8210.

Once your claim is filed, you can typically get repairs completed within 48 hours. You can choose your preferred vendor from a network of repairers who meet State Farm's quality standards. You can also schedule mobile service technicians to come to your home, office, or any other location. If you take your vehicle to a facility, repairs usually take 20 to 30 minutes while you wait.

State Farm covers both windshield repairs and replacements, depending on the extent of the damage. Your deductible may apply. Typically, repairs are done for small breaks in the non-acute area (not in front of the driver) and cracks that are less than 6 inches long or wide. If you are not satisfied with the repair, State Farm will pay for the replacement of the windshield, crediting the cost of the repair towards the replacement.

State Farm's Glass Claims Services glass program encourages competition, improves efficiency, and better manages glass-only claims. The program increases service to the policyholder for the repair and replacement of car, truck, recreational vehicle, and customized van glass. All glass facilities that repair or replace automobile glass can participate in the program as long as they meet certain requirements.

Frequently asked questions