United Auto Insurance: Chicago Office Locations And Services

United Auto Insurance has offices in the Chicago area. The company has two locations listed, one in Des Plaines, IL, and the other in Chicago, IL, on N Harlem Ave. United Auto Insurance Agency, Inc. has been in business for 44 years and provides automotive insurance to individuals and companies, including SR-22 coverage for court-ordered insurance cases.

United Auto Insurance Agency Inc.'s Chicago office address

United Auto Insurance Agency Inc. has an office in Chicago, Illinois. The office is located at 3201 N Harlem Ave, Chicago, IL 60634-4578. This address is listed on the company's Better Business Bureau profile, which also states that the company has one other location in Des Plaines, Illinois.

United Auto Insurance Agency Inc. has been in business for 44 years and provides automotive insurance to individuals and companies, including those who might be denied coverage by other companies. The company offers regular automotive insurance and SR-22 coverage, which is a type of insurance ordered by a judge for drivers who have been found driving without insurance, driving under the influence, or who have had their licenses suspended or revoked.

United Auto Insurance Agency Inc. caters to a diverse range of drivers, including teenagers, young drivers, motorcyclists, taxi drivers, limousine drivers, and commercial drivers. The company offers flexible options for obtaining coverage, including over the phone, online, or by visiting their offices in person. Their plans are customizable and tailored to the driver's individual rate, with no waiting period required.

The Chicago office of United Auto Insurance Agency Inc. is conveniently located in the city, providing easy access for customers seeking assistance or information regarding their auto insurance needs.

United Auto Insurance Agency Inc.'s BBB rating

United Auto Insurance Agency, Inc. has been accredited by the Better Business Bureau (BBB) since 1/8/2014. The company has been in business for 44 years and has an average of 35 customer reviews, with 12 complaints closed in the last 3 years and 3 in the last 12 months.

The BBB outlines that customer reviews are not used in the calculation of the rating. The BBB rating reflects the organisation's opinion about the business's interactions with its customers, including interactions with local locations.

United Auto Insurance Agency, Inc. provides automotive insurance to individuals and companies, including SR-22 coverage—a type of insurance for drivers who have been found to be driving without insurance, driving under the influence, or who have had their license suspended or revoked. The company also provides coverage for teenage and young drivers, as well as motorcyclists, taxi drivers, and commercial drivers.

United Automobile Insurance, a related company based in Miami, Florida, has been BBB accredited since 25/7/2011. The company has been in business for 34 years and has received an average of 75 customer reviews. There have been 371 complaints closed in the last 3 years and 89 in the last 12 months.

As with United Auto Insurance Agency, Inc., customer reviews are not used in the calculation of United Automobile Insurance's BBB rating.

Years in business

United Auto Insurance has been in business for over three decades. The company began writing auto insurance in Illinois in May 1997. While the exact year of its establishment is not mentioned, United Auto Insurance has been in operation for at least 25 years.

United Automobile Insurance, as listed on the Better Business Bureau website, has been in business for 34 years. This listing may refer to the entire organization, including locations outside of Chicago.

United Auto Insurance Agency, Inc., a related company, has been in business for 44 years, according to the Better Business Bureau. This company has two locations in Illinois: one in Des Plaines and the other in Chicago on North Harlem Avenue.

United Auto Insurance has established itself in the Illinois market and continues to provide its agents with a competitive product offering. The company's longevity in the industry demonstrates its experience and stability in the auto insurance sector.

Customer reviews

United Auto Insurance has offices in the Chicago area. The company offers auto insurance, including SR-22 coverage, to individuals and companies, including high-risk drivers. Reviews of the company are mixed.

On Yelp, United Auto Insurance has 1.5 stars out of 5, with 52 reviews. One Yelp reviewer notes that they have made most of their payments over the phone, although it is possible to pay online or by mail. Another Yelp reviewer gives the company a positive rating, citing fast customer service, helpful agents, and affordable rates. However, other Yelp reviews mention poor claims service, confusion with paperwork, long hold times, and challenging agent interactions.

On Google, United Auto Insurance has 4.4 out of 5 stars, with more than 1,400 reviews. Positive reviews mention fast customer service, helpful agents, and affordable rates. Negative reviews cite rising insurance costs and poor claim experiences.

One reviewer on the Better Business Bureau (BBB) website gives United Auto Insurance a negative review, mentioning terrible customer service, confusing coverage, and unhelpful call transfers.

A review on the Bankrate website notes that United Auto Insurance is a good choice for those seeking multilingual services in English, Spanish, and Polish. However, the review also mentions that the company's coverage is limited to Illinois and Indiana, and there is a lack of digital services. The review highlights that United Auto Insurance is a competitive option for high-risk drivers seeking affordable coverage and those needing last-minute coverage.

Overall, while some customers have praised United Auto Insurance for its affordability and fast service, there are also several complaints about poor customer service, confusing paperwork, and issues with claims.

Customer complaints

United Auto Insurance has offices in the Chicago area, and customers have posted a variety of complaints about their experiences with the company.

One common issue is difficulty cancelling policies and obtaining refunds. Some customers report being unable to cancel their policies by phone or email, and not receiving responses from the company. Others describe unexpected policy and rate changes, as well as issues with multiple bills and incorrect charges. There are also complaints about poor customer service, including long wait times, unhelpful staff, and difficulty reaching supervisors.

Customers have also expressed frustration with the claims process, including delays in receiving updates, lack of communication from adjusters, and difficulty getting repairs or replacements approved. There are also complaints about the company's handling of towing and roadside assistance services, with some customers reporting that they were stranded and had to arrange alternative towing services.

In addition, some customers have reported issues with receiving payments for total loss claims, as well as delays and lack of communication during the claims investigation process. There are also complaints about the company's response to accidents involving their insured drivers, including failure to accept liability and delays in resolving claims.

Overall, the range of complaints suggests that customers have experienced challenges with various aspects of United Auto Insurance's services, from policy changes and cancellations to claims handling and customer support.

Frequently asked questions