USAA is an insurance company that provides auto insurance to military members, veterans, and their families. While USAA does not specifically offer OEM parts coverage, it usually includes repair estimates with OEM and aftermarket parts for newer vehicles. If you have a USAA policy and want to use OEM parts for your vehicle repairs, you may need to have an added endorsement or pay the difference out of pocket.
USAA generally receives positive reviews for its customer service and claims handling, and it is known for going out of its way to take care of its customers. In terms of parts usage rules, USAA typically starts with all OEM parts for vehicles that are two years old or newer from the production date. After that, when using aftermarket parts, USAA tends to select better-quality options compared to other insurance companies.
Characteristics | Values |
---|---|
Does USAA auto insurance use OEM parts? | USAA usually includes repair estimates with OEM and aftermarket parts for newer vehicles. |
Is there an additional cost for OEM parts? | Yes, customers have to pay the difference in price between an OEM and a generic or recycled part. |
Are there any conditions for using OEM parts? | Customers may need to have an added endorsement to be able to get OEM parts. |
Are there any alternatives to OEM parts? | Aftermarket parts are also used, which are usually more budget-friendly. |
What You'll Learn
USAA's use of OEM parts for vehicles under 2 years old
USAA is an insurance company that provides auto insurance to military members, veterans, and their families. While USAA does not specifically offer OEM (original equipment manufacturer) parts coverage, it does include repair estimates with OEM and aftermarket parts for newer vehicles.
After the initial 2-year period, USAA may utilize aftermarket parts, but they are reportedly of better quality than those selected by other insurance companies. This means that even if your car is older than 2 years, USAA may still use OEM parts for repairs, depending on the specific circumstances.
If you have a USAA insurance policy and want to ensure you get OEM parts for repairs, it is important to carefully review your policy. While USAA does consider OEM parts for newer vehicles, your specific policy details will determine the type of parts used. Additionally, you may need to pay the difference out of pocket if you prefer OEM parts and your policy does not cover them.
In summary, USAA's use of OEM parts for vehicles under 2 years old is a notable feature of their auto insurance. Their commitment to using high-quality parts and providing satisfactory repairs makes them a competitive choice for eligible individuals and families.
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USAA's use of aftermarket parts for vehicles over 2 years old
USAA is an insurance company that provides auto insurance to military members, veterans, and their families. While the company does not have specific original parts coverage, it does offer customers the option to choose between original equipment manufacturer (OEM) parts and aftermarket parts during repairs.
USAA's approach to aftermarket parts is notable for its focus on quality. Even when utilizing aftermarket parts, USAA selects higher-quality options compared to its competitors. This is especially evident when compared to companies like Geico, where USAA's aftermarket parts are considered a better quality selection.
It is important to note that customers always have the right to request OEM parts for their vehicles, regardless of their age. However, they may need to pay the difference in cost between OEM and aftermarket parts out of their own pocket, unless their policy specifically includes OEM parts coverage or their jurisdiction requires the use of OEM parts.
In summary, USAA's use of aftermarket parts for vehicles over 2 years old is a standard practice in the insurance industry, and USAA stands out for its commitment to providing quality parts even within the aftermarket category. Customers have the option to request OEM parts but may need to cover the additional cost.
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The benefits of OEM parts
OEM stands for 'original equipment manufacturer'. These parts are made by a specific manufacturer to align with a vehicle's exact specifications, meaning they fit perfectly and function properly. While they are more expensive than aftermarket parts, there are several benefits to using OEM parts.
Firstly, OEM parts are guaranteed to be a perfect fit and function as they were designed to do. This high-quality standard is worth the investment, as there is nothing worse than spending money on a part that ends up being incompatible or not working as it should. Aftermarket parts also run the risk of causing extra wear and tear on your vehicle, which can lead to additional unexpected problems and costs.
Secondly, OEM parts are made to the same rigorous standards as the original parts, so you can be sure of their quality and compatibility. They are created with the same materials and consideration as the original pieces, so they will not cause any compatibility issues and will not impact the performance or efficiency of your vehicle.
Thirdly, OEM parts can increase the operational life of your vehicle's components. They are designed to perform and fit factory specifications, which can extend the life of your vehicle simply because they are an exact match to the original part. This also means there is no room for undue wear and tear that might arise from using an aftermarket component.
Finally, by choosing OEM parts, you are also choosing to maintain your vehicle's good operation and safety. Their higher quality helps to avoid causing damage to the vehicle and its performance, especially for sports models and work vehicles. Generic parts can lead to additional costs by breaking and causing wear to other parts, so investing in OEM parts that will fit better and last longer can save you money in the long run.
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The drawbacks of aftermarket parts
While USAA does not specify whether they use OEM or aftermarket parts, it is important to understand the drawbacks of aftermarket parts. Aftermarket parts are replacement parts built by someone other than the original manufacturer and are usually cheaper. However, they may have certain disadvantages.
Firstly, using aftermarket parts may void your warranty. While it is illegal for companies to void your car warranty for using aftermarket parts, it is important to note that aftermarket parts sometimes come with little to no warranty themselves. This can be problematic if the part breaks or malfunctions, as you may have to bear the cost of replacement or repair.
Secondly, not all aftermarket parts are of equal quality. While some aftermarket parts can meet or exceed OEM standards, others may be lower in quality or may not be a good fit for your specific vehicle. This can lead to issues with compatibility and performance.
Thirdly, the selection of aftermarket parts can be limited for certain vehicles, especially older or less common models. In such cases, finding compatible aftermarket parts can be challenging and may require special orders, delaying the repair process.
Finally, while aftermarket parts are generally considered safe, there may be some risks associated with their use. Aftermarket parts are designed to fit multiple vehicles, and while they are typically safe, there may be cases where they do not perform as expected or compromise the safety of the vehicle.
In conclusion, while aftermarket parts offer cost savings, they may have certain drawbacks, including warranty issues, variable quality, limited selection for certain vehicles, and potential safety risks. It is essential to weigh these considerations when deciding between OEM and aftermarket parts for vehicle repairs.
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The legality of insurance companies using aftermarket parts
The use of aftermarket parts in vehicle repairs is a complex issue that varies across different states and insurance companies. While some states have laws addressing insurance companies' obligations to use original equipment manufacturer (OEM) parts, others do not have specific regulations in place. It is important to understand the legality of aftermarket parts and how they can impact a vehicle's value, safety, and warranty.
Legality of Aftermarket Parts
Aftermarket parts are generic vehicle parts purchased from independent manufacturers, rather than the original equipment manufacturer. These parts are typically more affordable than OEM parts but have raised concerns about their quality and safety. Only 13 states require that aftermarket parts must be of like kind and quality as OEM parts, while six states mandate the vehicle owner's consent before using non-OEM parts.
Impact on Vehicle Value
Using aftermarket parts for repairs can affect a vehicle's fair market value. When a vehicle is involved in a crash, there is an immediate diminished value due to its crash history. Additionally, the quality of repairs can further decrease the vehicle's value, and the use of aftermarket parts can contribute to this repair-related diminished value.
Safety Concerns
There is an ongoing debate about the safety of aftermarket parts. Some argue that these parts are of lower quality, especially without the same crash ratings and certifications as OEM parts. The Certified Automotive Parks Association (CAPA) reviews and tests aftermarket parts to ensure their quality and suitability. However, even with CAPA approval, these parts are still not the original equipment manufacturer's parts.
Warranty Implications
Using aftermarket parts for repairs can also interfere with a vehicle's warranty. While aftermarket parts may be more cost-effective, they might not meet the standards set by the original manufacturer, potentially voiding the warranty.
In summary, while the legality of insurance companies using aftermarket parts varies across states, it is essential to consider the potential impact on vehicle value, safety, and warranty. Aftermarket parts may be more affordable, but they can also affect the overall driving experience and the long-term value of the vehicle. It is crucial to understand your rights and make informed decisions when dealing with insurance companies and vehicle repairs.
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Frequently asked questions
USAA auto insurance does not always use OEM parts. They start out with all OEM parts for vehicles that are 2 years old or newer from the production date, and then they use aftermarket parts for older vehicles.
Yes, you can request OEM parts from USAA auto insurance, but unless your policy states that you get OEM parts or your jurisdiction requires them, you will have to pay for the difference out of your pocket.
OEM parts are usually the most expensive option and can cost up to $110 per month.