Roadside Emergencies: State Farm Auto Insurance To The Rescue

State Farm's emergency roadside assistance is an add-on option for car insurance policies, providing drivers with peace of mind in the event of a breakdown. For a covered event, State Farm offers to help pay for common reasonable expenses such as towing, fuel delivery, battery jump-starts, locksmith services, and flat tire changes. The service is available 24/7 and can be requested through the State Farm mobile app, website, or phone. The cost of adding roadside assistance to a State Farm policy ranges from $8 to $30 per year, depending on the vehicle and location.

Towing and labour services

State Farm's emergency roadside assistance provides towing and labour services to help with vehicle breakdowns. This includes towing to the nearest repair location if the covered vehicle is not drivable, or if it is stuck on or next to a public road. State Farm does not impose a distance limit on towing, and there is no stated annual limit on service calls.

State Farm also offers up to one hour of mechanical labour at the breakdown site, including labour for fluid leaks (excluding fuel) and other mechanical issues. This covers the cost of labour, but you may incur out-of-pocket costs for replacement items such as tires, gas, and batteries.

In addition to towing and labour services, State Farm's emergency roadside assistance also includes battery jump-starts, fuel delivery, lockout services, and flat tire changes.

To request roadside assistance from State Farm, you can call their 24/7 hotline, log into your online account, or use the State Farm mobile app. The cost of adding roadside assistance to your State Farm auto policy is typically around $8 to $24 per year, depending on your vehicle and location.

Battery jump-starts

If your vehicle's battery has died, State Farm's Emergency Roadside Assistance coverage can help you get back on the road. Here's what you need to do:

Preparing for the Jump-Start

• Ensure that neither vehicle has an electronic ignition system or is an alternatively fuelled vehicle, as attempting to jump-start these types of vehicles may cause damage.
• Park the working vehicle close to, but not touching, the stalled vehicle.
• Turn off the ignitions and engage the emergency parking brakes in both cars.
• Put both vehicles in park or neutral.
• Put on safety glasses.
• Remove any terminal covers.
• Wipe or wire-brush dirty terminals.
• Do not jump-start a leaky or frozen battery.
• Do not let the cable clamps touch each other.
• Do not reverse the polarity (connecting positive to negative) as this may cause damage.

Attaching the Jumper Cables

• Obtain clean, corrosion-free jumper cables.
• Attach one red clamp to the positive terminal of the dead battery.
• Attach the other red clamp to the positive terminal of the working battery.
• Attach one black clamp to the negative terminal of the working battery.
• Attach the last black clamp to an unpainted metal surface on the stalled car, such as the engine block, cylinder head, or chassis ground.

Starting the Vehicles

• Start the working vehicle and let the engine run for a few minutes.
• Try to start the stalled vehicle.
• If the jump-start is successful, do not shut off the engine. Let it run for about 15 minutes to recharge the battery.

Removing the Jumper Cables

Disconnect the black clamp, then the red clamp, ensuring that the clamps do not touch each other while the cables are still connected to the cars.

State Farm's Emergency Roadside Assistance coverage includes battery jump-starts, towing, fuel delivery, mechanical labour, locksmith services, and spare tire installation. The service is available 24/7 in the US and Canada and can be requested through the State Farm mobile app, website, or by calling their roadside assistance number.

Fuel delivery

State Farm's emergency roadside assistance provides fuel delivery to drivers who have run out of gas. This service is available to State Farm customers who have added roadside assistance to their auto policy.

State Farm's fuel delivery service will bring fuel to your location, but you are responsible for the cost of the fuel. This means that State Farm covers the delivery cost, not the cost of the fuel itself.

To request fuel delivery, you can call State Farm's 24/7 roadside assistance number at 877-627-5757, use the State Farm mobile app, or log in to your online State Farm account.

The cost of adding roadside assistance to your State Farm auto policy can range from as low as as low as $8 to $30 per year, depending on your vehicle, location, and other factors. This service provides peace of mind and can be a valuable addition to your auto insurance coverage.

In addition to fuel delivery, State Farm's emergency roadside assistance also includes services such as towing, battery jump-starts, locksmith services, and flat tire changes.

Flat tire replacement

A flat tire can be a stressful experience, but it doesn't have to ruin your day. Here is a guide on what to do if you experience a flat tire and how emergency roadside assistance can help.

What to Do if You Get a Flat Tire

First of all, don't panic. Slow down, turn on your hazard lights, and find a safe place to pull over, preferably off the road or highway. If you're on the highway, pay close attention to controlling the car as you may lose some safety functions. Once you're in a safe place, call for emergency roadside assistance.

Emergency Roadside Assistance for Flat Tire Replacement

If your car insurance includes emergency roadside assistance, you can take advantage of this service in the event of a flat tire. Here's how it typically works:

• Contact the Service Provider: Call the roadside assistance number provided by your insurance company or use their mobile app. Keep this information easily accessible, such as in your phone's contact list or glove box.
• Provide Your Information: They will ask for details such as your name, phone number, vehicle information, and your location. If you have GPS enabled, they can pinpoint your location.
• Wait for the Technician: Depending on your location and the availability of technicians, you may receive an estimated time of arrival. Stay in a safe location, such as inside your vehicle with the doors locked, and be prepared to provide additional instructions if needed.
• Flat Tire Replacement: Once the technician arrives, they will assess the situation and get to work. They will remove the flat tire and replace it with your spare tire, ensuring that it is properly installed and secure.
• Driving with a Spare Tire: Keep in mind that driving with a spare tire has some limitations. Spare tires typically have a suggested speed limit, and some driver-assist features may not work properly due to the difference in wheel sizes.
• Towing Services: In some cases, if you don't have a spare tire or if the flat tire cannot be replaced on the spot, towing services may be provided to take your vehicle to a repair facility.

Additional Considerations

• Membership or On-Demand Services: Some roadside assistance plans require a membership, while others offer on-demand services with no membership required.
• Cost: Costs for roadside assistance plans vary, and there may be additional fees for specific services. Check the terms and conditions of your insurance policy or roadside assistance plan to understand the coverage and any associated costs.
• Safety: Changing a flat tire on a busy road can be dangerous. It is generally recommended to call for professional assistance rather than attempting to change the tire yourself.

Locksmith services

If you have emergency roadside assistance coverage from State Farm, you can benefit from locksmith services if you are locked out of your car. State Farm will cover the cost of locksmith labor for up to one hour if your covered vehicle's key is lost, stolen, or locked inside the vehicle. This means that you won't have to bear the financial burden of calling out a locksmith in an emergency.

Being locked out of your vehicle can be a highly stressful experience. Fortunately, there are emergency locksmith services available 24/7 that can help you regain access to your vehicle swiftly and efficiently, no matter the year, make, or model. Many locksmith companies have technicians located across the United States who are licensed, insured, and background checked. They are trained to handle various vehicle lockout situations and can typically resolve most issues in under 10 minutes.

In addition to lockout services, locksmiths can also provide a range of other services, such as key replacement and programming, lock repair and installation, and broken key extraction. Some companies even offer mobile mechanic services, battery jump-starts, and flat tire assistance as part of their roadside assistance packages.

It is important to note that while locksmith labor may be covered by your emergency roadside assistance, you may still be responsible for the cost of any replacement keys or locks. Additionally, always verify the services included in your specific roadside assistance plan, as they can vary by location and provider.

Frequently asked questions