Usaa: Commercial Auto Insurance Coverage

USAA, or the United Services Automobile Association, offers commercial auto insurance to its members. To be eligible for membership, you must be serving in or retired from the US military, or be a direct relative of someone who is. USAA offers a range of commercial insurance products, including general liability, commercial property, workers' compensation, and cyber liability insurance. The company has been in operation since 1922 and has a reputation for high customer satisfaction and low rates.

Eligibility criteria for USAA commercial auto insurance

USAA, or the United Services Automobile Association, is a financial services company that offers insurance products to people who are either actively serving in the United States military or are veterans, as well as their family members.

To be eligible for USAA business insurance, you must first register as a member. Membership is open to those serving or who have served in the US military, as well as their immediate family members, including spouses and children. Cadets and midshipmen are also eligible.

USAA offers small business insurance policies, including commercial auto insurance. The average cost of USAA's commercial insurance policies ranges from $22 to over $129 per month and is based on factors such as your business's industry, location, gross sales, employees or payroll, policy limits, endorsements, deductibles, experience, and claims history.

USAA's commercial auto coverage can include up to five standard components: liability insurance, medical coverage, comprehensive, collision, and uninsured or underinsured motorist coverage.

Types of commercial auto insurance offered by USAA

USAA offers commercial auto insurance to past and current US military members, including their families. The insurance provides liability, comprehensive insurance, collision, personal injury protection, medical payment, and underinsured/uninsured motorist coverage to all fleets of all sizes.

• Liability insurance — This type of insurance covers bodily injury to others and any property damage to another vehicle if you are at fault in an accident. It pays others' medical costs and lost wages, as well as your legal expenses if a lawsuit is brought against you due to an accident.
• Comprehensive insurance — This insurance covers damage to your vehicle from causes other than an accident, including theft, flood, vandalism, earthquakes, fire, or damage from a bird or animal.
• Collision — This covers damage from an accident caused by you or another driver. It also covers damage if you hit a non-moving object like a tree or pole.
• Personal Injury Protection — USAA will pay your medical bills and lost income you and your passenger suffered.
• Medical Payment — This coverage will cover your medical bills while and after being admitted to a hospital.
• Underinsured/Uninsured Motorist — USAA will pay you if you are hit by someone who is not insured or is insured but not enough to pay their liabilities.

Cost of USAA's commercial auto insurance

The cost of USAA's commercial auto insurance depends on several factors, including the number of vehicles, their value, their business use, and the type of coverage chosen. Small businesses pay an average premium of $147 per month or $1,762 annually for commercial auto insurance. USAA's commercial auto insurance is available to past and current US military members, including their families, and offers liability, comprehensive insurance, collision, personal injury protection, medical payments, and underinsured/uninsured motorist coverage.

USAA's commercial auto insurance rates are generally lower than those of its competitors. The company's premium cost is typically around $600 to $1,500, which is cheaper than the national average of $1,712 per year. USAA also offers various discounts and add-ons that can lower the overall cost of insurance.

The cost of USAA's commercial auto insurance also depends on the specific needs of the business. The company offers higher per-occurrence limits and aggregate limits, which provide more comprehensive coverage but at a higher price. Additionally, the type of auto coverage chosen will impact the premium, with auto liability coverage being the lowest-cost option and comprehensive coverage costing more.

Overall, USAA's commercial auto insurance is a good option for businesses with military affiliations, as it offers competitive rates and comprehensive coverage options.

Pros and cons of USAA's commercial auto insurance

USAA offers commercial auto insurance to its members, but only those with military affiliations are eligible for its services. Here are some pros and cons of USAA's commercial auto insurance:

Pros

• Competitive pricing: USAA offers the lowest premiums compared to other large insurance providers in the US. Its premium cost is typically around $600 to $1,500, while the national average is about $1,712 per year.
• High customer satisfaction: USAA has some of the highest customer satisfaction ratings of any major US car insurer. It also has the highest Net Promoter Score (NPS) in the insurance industry, a measure of customer loyalty and willingness to recommend a brand.
• Excellent customer service: USAA has a 24/7 customer helpline for roadside assistance, questions, and help with filing claims. It also offers a live chat through its online member portal. Its mobile app has an in-app assistant that can answer questions or connect users to a customer service representative.
• Wide range of insurance products: In addition to commercial auto insurance, USAA offers a variety of other insurance policies, including personal and commercial aviation, professional liability, homeowners, renters, and life insurance.
• Strong financial strength: USAA has an A++ (Superior) rating from A.M. Best, indicating a very low risk of bankruptcy and a strong ability to pay claims.
• Discounts: USAA offers a wide range of discounts, including bundle and save (multi-policy discount), military on-base discount, good student discount, clean driving record discount, safe driver discount, defensive driver training discount, basic driver training course discount, newer vehicle discount, anti-theft devices discount, deployment/storing discount, driving less discount, loyal member discount, multi-vehicle discount, and MyUSAA Legacy discount.

Cons

• Limited eligibility: USAA's services are only available to active-duty and retired military personnel and their family members.
• High number of complaints: Despite its high customer satisfaction ratings, USAA receives many online customer complaints on sites like the Better Business Bureau (BBB) and has an above-average National Association of Insurance Commissioners (NAIC) score for customer complaints.
• Not available through local agents: USAA insurance policies can only be purchased directly from the company and are not sold through local agents.

How to get a quote for USAA's commercial auto insurance

USAA offers commercial auto insurance to its members. To get a quote, you must first ensure that you are eligible for USAA membership. USAA membership is limited to U.S. military members, veterans, pre-commissioned officers, their spouses, and their children.

If you meet the eligibility criteria, you can get a quote for USAA's commercial auto insurance by calling their customer service line at 1-800-531-USAA (8722) or 210-531-8722. You can also request a quote through the USAA website or mobile app.

When requesting a quote, you will need to provide some basic information about yourself and your vehicle(s). This may include your name, date of birth, address, vehicle make and model, and the type of commercial use for your vehicle(s).

It's important to note that USAA's commercial auto insurance is only available to those with military affiliations. If you do not meet the eligibility requirements, you may need to consider alternative providers.

Frequently asked questions