Haven Insurance is a privately-owned insurance company that began operations in 2002 by providing both home and vehicle insurance policies. They are one of the few motor insurance firms with their main office in Gibraltar. Haven's taxi policies offer flexible cover for both public and private hire use, and are available on an annual or short-term basis. Their policies are in compliance with both UK and EU standards called Solvency II. Haven is a specialist insurer offering short-term or annual cover, and they currently insure more than 97,000 policyholders.
Characteristics | Values |
---|---|
Type of company | Specialist home and motor insurer |
Established | 2002 |
Main office location | Gibraltar |
Compliance | Solvency II, EU regulatory standards |
Type of company | Privately owned |
Number of policyholders | Over 97,000 |
Solvency cover ratio | Over 150% |
Amount paid out in claims in 2018 | Over £81 million |
Types of insurance offered | Private car, taxi, motor trade road risk, motor fleet, commercial vehicle, learner driver, home |
Add-ons | Breakdown cover, legal expenses cover, personal accident cover |
Reviews | Mixed, average rating between 3 and 4 stars on Trustpilot |
What You'll Learn
- Haven Insurance is a specialist home and motor insurer
- They offer both short-term and annual car insurance policies
- Haven Insurance is authorised and regulated by the Gibraltar Financial Services Commission
- Haven Claims is the UK claims handling agent for Acorn Insurance and Financial Services Ltd
- Haven Insurance is a member and supporter of the UK's Motor Insurance Bureau
Haven Insurance is a specialist home and motor insurer
Haven Insurance is a privately owned insurance company that underwrites its own policies. Their policies are in compliance with both UK and EU standards, known as Solvency II. They offer a range of insurance products, including home and vehicle insurance policies. Haven currently insures more than 97,000 policyholders and has a solvency cover ratio of over 150%.
The company provides flexible, specialist cover for a wide range of insurance products, from small, personal line policies to large fleets of taxis and motor trade risks. Their specialised underwriting team can offer cover for risks that many customers may have difficulty obtaining elsewhere in the market.
Haven's home insurance product includes annual and short-term cover for both occupied and unoccupied properties. Their motor insurance products include private car insurance, taxi insurance, motor trade road risk cover, fleet insurance, and commercial vehicle insurance. Haven also offers learner driver policies and a range of add-on products, such as breakdown cover, legal expenses cover, and personal accident cover.
The company is authorised and regulated by the Gibraltar Financial Services Commission and operates under European legislation. They are also a member and supporter of the UK's Financial Ombudsman Service (FOS) and the Motor Insurance Bureau (MIB).
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They offer both short-term and annual car insurance policies
Haven Insurance is a specialist home and motor insurance company that was established in 2002. They are one of the few motor insurance firms with their main office in Gibraltar, which was chosen for its strong financial services industry, compliance with EU regulatory standards, and easy access to the UK insurance market. Haven Insurance is authorised and regulated by the Gibraltar Financial Services Commission and operates under European legislation.
Haven Insurance offers both short-term and annual car insurance policies, providing flexibility to meet a wide range of insurance requirements. Their short-term policies are ideal for those who only need temporary coverage, such as part-time taxi drivers. The annual policies, on the other hand, are suitable for those seeking long-term coverage for their vehicles. Haven's car insurance products are designed to cater to policyholders who may have difficulty obtaining affordable cover elsewhere.
In addition to the duration of their policies, Haven also offers a range of options to customise coverage. These include telematics, impound recovery, and add-on products such as breakdown cover, legal expenses cover, and personal accident cover. Haven's taxi policies, in particular, offer flexible coverage for both public and private hire use, ensuring that taxi drivers can find the protection they need.
With their range of short-term and annual car insurance policies, Haven Insurance provides customers with the flexibility to choose the type of coverage that best suits their needs. Whether it's temporary coverage for a short-term situation or long-term protection for their vehicles, Haven Insurance has options to meet diverse insurance requirements.
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Haven Insurance is authorised and regulated by the Gibraltar Financial Services Commission
Haven Insurance is a specialist home and motor insurance company, providing policies to customers who may struggle to find the right insurance for their needs in the general insurance market. The company was established in 2002 and was one of the first UK motor insurers in Gibraltar.
As a privately-owned insurance company, Haven underwrites its own policies and those of other brokers, such as Acorn Insurance. Haven's main office is in Gibraltar, but the company also has a general email account and a phone number that customers can use to get in touch.
Haven offers a range of insurance products, including home and vehicle insurance, with policies for private cars, taxis, motor fleets, and commercial vehicles. Their taxi policies, in particular, offer flexible cover for both public and private hire use and are available on an annual or short-term basis.
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Haven Claims is the UK claims handling agent for Acorn Insurance and Financial Services Ltd
Haven Insurance is a privately owned insurance company that provides specialist insurance products and solutions to customers who may have difficulty finding what they need within the general insurance market. The company was established in 2002 and was one of the first UK motor insurers in Gibraltar. Haven offers a range of insurance policies, including car, home, and vehicle insurance. They also provide private hire insurance, which is relevant to your query.
Acorn Insurance and Financial Services Ltd, on the other hand, is a UK-based insurance provider specialising in private hire taxi insurance. With over 40 years of industry experience, Acorn is dedicated to helping UK taxi drivers secure private hire vehicle insurance. They also offer short-term taxi cover for drivers who work part-time or have other means of income.
Haven Claims is the trading name of Acorn Insurance and Financial Services Ltd. They work in partnership with Haven Insurance as their UK claims handling agent. This means that if you have a policy with Haven Insurance and need to make a claim, you would contact Haven Claims to register and process your claim.
The Haven Claims team is available 24 hours a day, 365 days a year, to assist you with any claims-related matters. It is important to report any incidents to them within 24 hours to ensure prompt support and compliance with your policy's reporting requirements. You can contact Haven Claims by calling their New Claims Line, sending a text, or reporting your claim online. Their office hours for discussing existing claims are Monday to Friday, 9:00 am to 5:00 pm.
In summary, Haven Claims, as the claims handling agent for Haven Insurance, will be your main point of contact for registering and managing claims related to your private hire insurance policy. They work closely with Haven Insurance to ensure your claims are handled efficiently and that you receive the necessary support.
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Haven Insurance is a member and supporter of the UK's Motor Insurance Bureau
Haven Insurance was established in 2002 and was one of the first UK motor insurers in Gibraltar. The company chose Gibraltar due to its strong financial services industry, compliance with EU regulatory standards, and easy access to the UK insurance market. Haven is authorised and regulated by the Gibraltar Financial Services Commission and operates under European legislation for insurance companies and provision of services in the EU.
In addition to being a member of the MIB, Haven is also a supporter of the UK's Financial Ombudsman Service (FOS), the Association of British Insurers (ABI), and the Financial Services Compensation Scheme. Haven currently insures more than 97,000 policyholders and has a solvency cover ratio exceeding 150%. The company underwrites its own policies and also underwrites policies for brokers such as Acorn.
Haven Insurance's headquarters are located in Ocean Village, Gibraltar, and the company can be contacted via email or phone.
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Frequently asked questions
Haven Insurance is a specialist home and motor insurance company that was established in 2002. They are based in Gibraltar and provide policies that are in compliance with both UK and EU standards. They are a privately-owned company that caters to customers who may have difficulty finding insurance that fits their needs.
Haven Insurance offers 7 different categories of policies, including private car insurance, taxi insurance, motor trade road risk cover, fleet policies, commercial vehicle policies, learner driver policies, and household cover.
Haven's taxi insurance policies cover claims by third parties if you are at fault for an incident, medical expenses for your passengers up to a certain limit, loss of or damage to your vehicle, and windscreen repair or replacement if you have chosen this cover.
You can report a claim to Haven's claims team 24 hours a day, 7 days a week. It is important to report any incident within 24 hours and provide relevant details such as the names, addresses, and phone numbers of those involved, vehicle registration numbers, and pictures of the accident scene if safe to do so.