SBI Life Insurance offers a range of comprehensive life insurance and pension solutions, with multiple ways to assist customers with their policies. To get your customer ID, you can contact the SBI Life customer care team via their toll-free number, email, SMS, or online chat services. Here are the ways to reach out to them:
- Toll-Free Number: 1800 267 9090 (available 24/7)
- Email: [email protected]
- SMS: Send POLSTATUS
- Online Chat: Visit the 'Contact Us' page on their official website.
Characteristics | Values |
---|---|
Customer Care Number | 1800 267 9090 |
Missed Call Services | 022-62458501, 022-27599901, 022-62458504, 022-27599904, 022-62458502, 022-62458511, 022-62458512, 022-62458513 |
SMS Services | Send the following to 56161 or 9250001848: - FV [space] (Policy Number) to know the current value of your policy - SWTR [space] (Policy Number) to find out the details about your last fund switch request - POLSTATUS [space] (Policy Number) to know the status of your policy - NEWPOL [space] (Policy Number) to know the policy dispatch details - RENDET [space] (Policy Number) to know your next premium due and the due date - MYEMAIL [space] (Policy Number) [space] (New Email ID) to register or update your email ID - PAN [space] (Policy Number) [space] (PAN Number) to update your PAN number |
WhatsApp Services | Give a missed call at +919029006575 to register for WhatsApp services |
Customer Care Email | [email protected] |
What You'll Learn
- How to check your SBI Life Insurance policy status via SMS?
- How to check your SBI Life Insurance policy status on calls?
- How to register for SBI Life WhatsApp services to check your policy status?
- How to register as a new user in the SBI Life Portal?
- How to retrieve your password to check your SBI Life Insurance policy status?
How to check your SBI Life Insurance policy status via SMS
Checking your SBI Life Insurance policy status via SMS is simple and can be done in a few easy steps. Here's a guide on how to do it:
Step 1: Open Your Mobile Inbox
On your mobile phone, open the messaging app you usually use to compose a new text message.
Step 2: Type the Keyword
In the message box, type the keyword "POLSTATUS" without the quotation marks. This keyword is essential to retrieve your policy status.
Step 3: Send the Text to the Designated Numbers
Send the text message to either 56161 or 9250001848. These are the dedicated numbers provided by SBI Life Insurance for policy-related SMS services.
Step 4: Await the Response
After sending the SMS, you will receive a response from SBI Life Insurance with your policy status details. This typically includes information about your policy's current status, such as whether it is active, paid-up, or lapsed.
It's important to note that standard SMS charges from your mobile service provider may apply when sending messages to these numbers. Additionally, ensure that you are sending the SMS from your registered mobile number to ensure a successful policy status retrieval.
Besides checking your policy status via SMS, SBI Life Insurance also offers other convenient ways to access your policy information, such as through their online portal, missed call services, and WhatsApp services. You can explore these options on their official website or by contacting their customer support for further assistance.
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How to check your SBI Life Insurance policy status on calls
SBI Life Insurance offers a range of services to help customers check their policy status. Here is a step-by-step guide on how to check your SBI Life Insurance policy status over the phone:
Toll-Free Number:
SBI Life Insurance provides a toll-free number, 1800 22 9090, that you can call to inquire about your policy status. This number can be reached 24 hours a day, seven days a week.
SMS Services:
You can also use their SMS service to check your policy status. Send an SMS in the following format: POLSTATUS *policy number* to 56161 or 9250001848 from your registered mobile number.
Missed Call Services:
Additionally, SBI Life Insurance offers a missed call service to check your policy status. Give a missed call to 022-62458511 from your registered mobile number, and you will receive updates on your policy status.
WhatsApp Services:
You can also register for WhatsApp services by giving a missed call to +919029006575. This will allow you to communicate with their customer support team and check your policy status.
Calling the Corporate Office:
If you need further assistance, you can call the SBI Life Insurance corporate office at 022-6191 0000 during business hours.
It is important to note that you should have your policy number and other relevant details readily available when checking your policy status. Additionally, always ensure that you are contacting the official SBI Life Insurance customer support channels to protect your personal information.
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How to register for SBI Life WhatsApp services to check your policy status
To register for SBI Life WhatsApp services and check your policy status, simply give a missed call to +91 9029006575.
Alternatively, you can follow these steps:
- Visit the official website of SBI Life Insurance.
- Create a new profile and link your policy.
- Check your email for a confirmation link to complete the registration.
Once registered, you can access a range of services via WhatsApp, including checking your policy status, fund value, premium paid certificate, and updates on policy renewal and personal details.
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How to register as a new user in the SBI Life Portal
Registering as a new user on the SBI Life Portal is a simple process. Here is a step-by-step guide:
Step 1: Visit the SBI Life Insurance Website
Go to the official website of SBI Life Insurance. You can find the link to the website in the sources provided.
Step 2: Select the 'Customer' Option
On the website, you will find a 'Login' tab. Click on that and then select 'Customer' from the drop-down menu.
Step 3: Enter Details as a New User
On the next page, you will see a section for new users. Here, you will need to enter your policy number, customer ID, email ID, and date of birth. After entering these details, click on 'Submit.'
Step 4: Receive Login Credentials
Once you have submitted your details, your login credentials will be sent to the email address you provided. Now, you can use these credentials to log in to the SBI Life Portal and access your policy information.
Alternative Method: Registering in Person
If you prefer, you can also register in person at one of their branch locations. For this process, you will need to provide policy-related documents as well as additional supporting documents. After submitting these documents, you will be able to complete your registration.
By following these steps, you can easily register as a new user on the SBI Life Portal and take advantage of their online services.
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How to retrieve your password to check your SBI Life Insurance policy status
To retrieve your password and check your SBI Life Insurance policy status, follow these steps:
Step 1: Go to the SBI Life Insurance website and click on the login option in the top right corner.
Step 2: You will be redirected to the SmartCare Portal, where you can check your SBI life insurance policy details.
Step 3: Click on the 'forgot password' option.
Step 4: Enter your login name, date of birth, and client/customer ID.
Step 5: You will receive an email with a link to reset your password. Click on the link.
Step 6: Once the reset password page is open, reset your password by providing the answer to the hint.
After resetting your password, you can log in to your account and check your SBI life policy status, make premium payments, download policy documents, and access other services.
Additionally, SBI Life Insurance offers offline methods to check your policy status, such as missed calls and SMS services. To check your policy status via SMS, type "POLSTATUS" and send the text to 56161 or 9250001848. You can also give a missed call to the following numbers to receive updates on your policy:
- Update Personal Details: 022-62458512
- Update on Policy Not Received: 022-62458502
- Premium Paid Certificate: 022-62458504
- Know your Fund Value: 022-62458501
- Update on Renewal Premium Payment: 022-62458511
- Get E Policy Bond: 022-62458513
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Frequently asked questions
You can find your customer ID on your insurance policy document.
You can download your insurance policy document by logging into the SBI SmartCare Portal. Alternatively, you can request a copy by calling the SBI Life Insurance toll-free customer care number on 1800 267 9090 or by visiting your nearest SBI Life branch.
To log in to the SBI SmartCare Portal, you will need your customer ID, which you can find on your insurance policy document, as well as your MPIN, user ID, or OTP.
To reset your MPIN, click on the "forgot password" option and enter your login name, date of birth, and customer ID. You will then receive a link to reset your password via email.
You can contact SBI Life Insurance via their toll-free customer care number 1800 267 9090, which is operational from 9 am to 9 pm every day. You can also contact them via email at [email protected] or through their online chat function on the Contact Us page of their website.