
If you have a mortgage, your lender may require you to set up an escrow account to cover expenses closely connected with your home loan, such as property taxes, mortgage insurance, and homeowners insurance. An escrow account is a legal agreement where a third party holds money or property until a specific condition is met. You can determine whether your homeowner's insurance is escrowed by reviewing your loan documents, contacting your lender, or checking your online banking platform. Typically, you will receive an annual escrow disclosure statement outlining past and future payments, escrow shortages, or surpluses.
| Characteristics | Values |
|---|---|
| What is an escrow account? | A legal agreement where a third party temporarily holds money or property until a specific condition is met, such as when a purchase agreement is fulfilled. |
| Who uses escrow accounts? | Banks and lenders use escrow accounts to ensure borrowers have homeowners insurance and the means to pay for it. |
| What is in an escrow account? | Monthly payments are divided into principal, interest, and escrow. The escrow account can include funds for expenses like property taxes, mortgage insurance, homeowners insurance, HOA fees, and flood insurance. |
| Who pays into an escrow account? | The mortgage lender collects funds that are part of the monthly mortgage payment to cover expenses closely connected with the home loan. |
| Who receives payments from an escrow account? | The bank uses the funds in the escrow account to send payments to insurance companies and local governments to pay for property taxes, private mortgage insurance, and homeowners insurance. |
| How often are payments made from an escrow account? | Quarterly payments are made from the escrow account. |
| How can I see when my homeowner's insurance is paid from my mortgage escrow? | You can find information about payments for your homeowner’s (hazard) insurance in Mortgage Manager, within Online and Mobile Banking. |
| How can I change my homeowner's insurance company if I have an escrow account? | You will need to notify your lender of the switch so they can direct the escrow company to stop making payments to your old insurer. |
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What You'll Learn

Escrow account essentials
An escrow account is a legal agreement where a third party, usually a bank or lender, holds money or property until a specific condition is met. In the context of homeowner's insurance, the escrow account ensures that borrowers have homeowners insurance and the means to pay for it. This is often required by lenders to protect their interest in the property.
Function of an Escrow Account: The primary purpose of an escrow account is to hold funds that are used to cover expenses closely related to your home loan, such as property taxes, private mortgage insurance, homeowners insurance, HOA fees, and flood insurance. These expenses are typically included in your monthly mortgage payments and are held in a separate escrow account.
Lender Requirements: Mortgage lenders often require homeowners to maintain an escrow account for insurance. This ensures that the lender receives notifications for any policy changes, renewals, or cancellations related to the property insurance coverage. When the lender receives the insurance bill, they make payments from the escrow account.
Payment Process: With an escrow account, you make a single monthly payment to your lender, which covers your mortgage, insurance premiums, and other financial obligations. The lender then uses the funds in the escrow account to make quarterly payments to insurance companies and local governments on your behalf.
Escrow Disclosure Statement: You will typically receive an annual escrow disclosure statement, which outlines past and future payments, as well as any potential or actual escrow shortages or surpluses. This statement helps you understand the changes to your insurance and tax payments.
Changing Insurance Providers: If you need to change your homeowners insurance provider, it's important to notify your lender so they can direct the escrow company to stop payments to your old insurer. Finalising the start date with your new insurer and setting a cancellation date with the current insurer are crucial steps in this process.
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Mortgage lender's role
A mortgage lender typically establishes an escrow account to pay for a homeowner's taxes and insurance. This is done to ensure that these critical payments are made on time and that the homeowner does not face penalties or risks associated with non-payment. The lender then disburses the funds to the appropriate entities (local tax authorities or insurance providers) when these payments are due. The escrow account can include funds for expenses like property taxes, mortgage insurance, homeowners insurance, HOA fees, and flood insurance.
Mortgage lenders generally require that homeowners maintain homeowners insurance. The mortgagee clause in the home policy ensures that the lender will receive all renewal notifications, cancellation notices, and policy changes related to property insurance coverage. When the lender receives the insurance bill, they issue an annual payment from the escrow account. Lenders require homeowners to maintain adequate insurance coverage to protect against risks like fire, theft, or natural disasters. Lapsed insurance puts both the homeowner and the lender at risk.
Escrow accounts are often set up by mortgage lenders to pay the homeowner's insurance premium and property taxes monthly. Escrowing enables timely payments and automatic adjustments if there are changes to the cost of the homeowner's policy and property taxes. The lender estimates the total annual costs, including the homeowner's insurance premium, property taxes, and any other related expenses, such as private mortgage insurance. The annual cost amount is divided by 12 to determine the monthly escrow amount.
Mortgage lenders also play a crucial role in helping their clients understand how escrow accounts work, why they are necessary, and how to manage any changes that may arise. By guiding clients through the process, lenders can prevent confusion and build stronger, more trusting relationships with their clients. Lenders have a vested interest in ensuring that property taxes and insurance get paid. If tax bills don't get paid, the tax authority could put a lien on the home, which could cost the lender money if the tax authority chooses to foreclose. If the homeowner's insurance coverage lapses, significant damage to or loss of the home could result in a substantial decrease in its value.
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Annual escrow disclosure statement
An escrow account is a separate account where your mortgage lender collects a portion of your property taxes and insurance premiums as part of your monthly mortgage payment. This money is then used to pay for expenses that are closely connected with your home loan, such as your homeowners insurance, property taxes, and private mortgage insurance.
Typically, you will receive an annual escrow disclosure statement that outlines the amounts paid from the escrow account in the previous year, as well as projections for the upcoming year. This statement will also show any escrow surpluses or shortages. At the end of the year, your monthly escrow amount for the following year may be adjusted based on the actual bills that were paid.
The annual escrow disclosure statement is important because it allows you to review the activity in your escrow account and make sure that the payments and projections are accurate. It also helps you identify any potential shortages or surpluses in your escrow account. If there is a surplus, you may receive a payment for the excess amount. If there is a shortage, you may be required to make additional payments to cover the deficit.
In addition to the annual escrow disclosure statement, your lender may send you an escrow review statement when there are changes to your insurance or taxes. This statement will explain the changes and how they will affect your escrow payments. It is important to carefully review all escrow-related documents and consult with a real estate attorney or loan officer if you have any questions or concerns.
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Switching insurance providers
An escrow account is where your mortgage lender collects additional funds that are part of your monthly mortgage payment to cover expenses closely connected with your home loan, like property taxes, private mortgage insurance, and homeowners insurance. Typically, you will receive an annual escrow disclosure statement that shows past and future payments and potential or actual escrow shortages or surpluses.
If your homeowner's insurance is escrowed, you can switch insurance providers by following these steps:
- Review your current policy's declarations page, which details your coverage, to understand your current level of coverage and whether you need to make any changes.
- Carefully compare quotes from different providers to ensure that you are getting the coverage you need at a competitive price. Understand that a lower quote may be due to lower coverage limits or reduced coverage types.
- Consult a licensed insurance agent to ensure that you are still getting the coverage you need and to evaluate whether you will pay more with a new insurance company.
- Once you have selected a new policy, contact your existing home insurer or agent and cancel your current policy, providing the cancellation date. You may need to sign a form to authorize the cancellation and review the terms of your current policy to understand any potential penalties for early cancellation.
- Notify your lender of the switch so they can direct the escrow company to stop making payments to your old insurer. Your new insurance company may also be able to do this on your behalf.
- After finalizing your new homeowner's insurance and obtaining an official start date, contact your previous insurer to set a cancellation date on your current policy.
It is important to note that you can change your homeowner's insurance company as often as you like, but it may be beneficial to wait until your renewal date to avoid potential financial penalties for early cancellation.
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Online banking information
Escrow accounts are a way for your lender to help you manage your homeowner's insurance and property taxes by including them in your mortgage payments. If you have an escrow account, you’ll need an active policy for homeowner's insurance. Escrow is a legal agreement where a third party temporarily holds money or property until a specific condition is met, such as when a purchase agreement is fulfilled.
If you have an escrow account, you can find information about payments for your homeowner’s insurance in Mortgage Manager, within your online and mobile banking platforms. To see the total amount paid on your behalf for the previous year or year-to-date, go to the top menu in Mortgage Manager and select 'My Loan'. From the dashboard, choose 'Document Center' and then select 'Escrow Report'.
If the bank does not pay the insurance premium when it is due and the policy is canceled, the bank must either contact the insurance company and have the policy reinstated or purchase a policy with another insurer on your behalf. During this time, you remain responsible for continuing to make regularly scheduled mortgage payments, including escrow payments.
If you switch insurance providers, the new insurance company must notify the mortgage company about where to send the insurance payment. If you refinance your home, you must inform the insurance company of the change.
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Frequently asked questions
You can tell if your homeowner's insurance is escrowed by checking your monthly mortgage payments. If your mortgage payments are divided into principal, interest, and escrow, then your homeowner's insurance is likely being paid through an escrow account. You can also check your online banking or contact your lender to confirm.
An escrow account is a tool used by mortgage lenders to collect additional funds as part of your monthly mortgage payments. These funds are used to cover expenses related to your home, such as property taxes, insurance, and homeowners association (HOA) fees.
Yes, you can change your homeowner's insurance company even if it is currently paid through escrow. You will need to notify your lender of the switch and provide them with the official start date of your new insurance policy. Your lender will then direct the escrow company to stop making payments to your old insurer.











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