Jeffrey Wade
MedStar Health is a non-profit healthcare organization based in the Washington, D.C. region, with 10 hospitals and over 300 outpatient clinics. It is the largest healthcare provider in Maryland and the Washington, D.C. region. MedStar Health accepts a wide range of insurance plans, including Medicare, Medicaid, private health insurance plans, TRICARE, and workers' compensation. The specific insurance plans accepted may vary depending on the MedStar facility and the type of service provided. To apply for MedStar insurance, individuals can visit the Maryland Department of Health's Medicaid website or download the Maryland Health Connection mobile app to enroll online.
| Characteristics | Values |
|---|---|
| Type of Insurance | In-network and out-of-network coverage |
| PCP Requirement | No |
| Referral Requirement | No |
| Out-of-area Coverage | Available at in-network coverage levels for dependents living outside of the plan service area |
| Out-of-network Benefits | Available with higher patient copays |
| Prior Authorization Requirement for Out-of-network Care | Yes |
| Plan Administrator | CareFirst BlueCross BlueShield |
| Enrollment Options | Online, phone, in-person |
| Enrollment Flexibility | Year-round |
| Enrollment Website | MarylandHealthConnection.gov |
| Enrollment Phone Number | 855-642-8572 |
| Enrollment in Person | Local health department or social services office |
| Insurance Verification Tool | Available on MedStar Health website |
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What You'll Learn
MedStar Select insurance card
MedStar Select is a medical plan designed for and available only to MedStar Health associates and their eligible family members. The plan provides comprehensive healthcare services coverage through the MedStar Select Provider Network, which consists of providers either employed by MedStar Health or contracted to ensure plan members have access to the best care.
The plan offers both in-network and out-of-network coverage. In-network coverage provides lower copays and full coverage for many services ($0 copay with the plan paying 100%). Out-of-area coverage is also available at in-network levels for dependents living outside of the plan service area, such as children attending college out of state. Out-of-network benefits add flexibility, but you must pay a higher portion of the cost and obtain prior authorization. Contact information for obtaining prior authorization is included on the back of your insurance card.
To apply for MedStar Select insurance, you must create an account through CareFirst. First, click 'Register' at the top right of the page, then select 'Employer Sponsored' for your plan type. If you do not have a Member ID, enter the primary plan holder’s full Social Security Number as the Member ID and fill out the other fields to complete your account registration. Once signed into your account, click 'Coverage' from the top navigation and then select 'ID Card(s)'.
If you have questions about your MedStar Select medical coverage, you can call Customer Service at 833-895-0292. If you do not have an insurance card or have questions about MedStar Select, contact the MedStar Health Benefits Services Center at 833-914-2364.
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Accepted insurance plans
MedStar Health offers a range of insurance plans, including MedStar Select and MedStar Family Choice. MedStar Select is administered by CareFirst BlueCross BlueShield, which provides administrative claims payment services. This plan offers both in-network and out-of-network coverage, with lower copays and full payment for many services when accessed in-network. Out-of-area coverage is also available for dependents living outside the plan service area, such as children attending college out of state.
MedStar Family Choice is a provider-sponsored Managed Care Plan serving the District of Columbia and Maryland. In the District of Columbia, they provide services to individuals eligible for the DC Healthy Families and DC Healthcare Alliance Programs. In Maryland, they cater to those eligible for the Maryland HealthChoice and Maryland Children's Health Programs.
MedStar Urgent Care also serves the community, striving to make every service achievable and affordable for all patients. They invite patients to call their office to discuss insurance policies and payment methods.
MedStar Health also provides billing and insurance information on its website, including commonly asked questions and answers. Patients can also reach out to the Customer Service Division by calling 410-933-4966 or toll-free at 844-817-6087 for billing concerns. Representatives are available Monday through Friday, from 8 a.m. to 6 p.m., to address any questions or comments about bills from MedStar Health, including financial assistance.
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Billing and payment methods
MedStar Health offers a wide range of billing and payment methods. The specific billing and payment options available to you may depend on your insurance plan and the type of service you are seeking.
MedStar Health accepts a variety of insurance plans, including Medicare, Medicaid, private health insurance plans, TRICARE, and workers' compensation. They also offer in-network and out-of-network coverage through MedStar Select. If you are using insurance, your insurance provider will send you statements explaining their payments to MedStar Health and any additional amounts for which you may be responsible.
You can pay your MedStar Health bill online using extended payment options such as credit card, healthcare spending accounts, Apple Pay, Google Pay, and ACH check. You can also pay by phone by calling 410-609-6065 or 855-697-9508. Additionally, payments can be made through the mail by sending them to MedStar Health Customer Service, PO BOX 411019 Boston, MA 02241-1019.
If you have questions or concerns about your bill, you can reach the MedStar Health Customer Service Division by calling 410-933-4966 or toll-free at 844-817-6087. Representatives are available Monday through Friday from 8 a.m. to 6 p.m. and are trained to assist with any billing inquiries.
For those without insurance, payment arrangements must be made prior to receiving services. You can contact your physician's office or the Precertification/Preregistration Department to discuss estimated costs and payment options.
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Medicaid and eligibility
MedStar Health offers a range of billing and insurance options, as well as financial assistance for those who are eligible. While MedStar does not offer insurance directly, they do accept various insurance providers. MedStar Select is a popular insurance option that offers both in-network and out-of-network coverage. In-network services typically offer lower copays and some services are covered in full. Out-of-network benefits are also available, but prior authorization is required.
MedStar Family Choice is a subsidiary of MedStar Health and is a provider-sponsored Managed Care Plan. This plan services the District of Columbia and Maryland. In DC, MedStar provides services to individuals eligible for the DC Healthy Families and DC Healthcare Alliance Programs. In Maryland, they cater to those eligible for Maryland HealthChoice and Maryland Children's Health Programs.
MedStar Health also offers payment plans and financial assistance. If you do not have insurance, you will be notified of the estimated costs and will be expected to make payment arrangements before receiving services. MedStar offers a secure online payment portal and a 24/7 auto phone-pay service.
To apply for MedStar Select insurance, you can create an online account through CareFirst. If you do not have a Member ID, you can use the primary plan holder's Social Security Number. Once you have signed in, you can access your insurance card. For questions about MedStar Select medical coverage, you can call Customer Service at 833-895-0292.
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Customer service contact information
MedStar Health is a non-profit healthcare organisation based in the Washington, D.C. region. It is the largest healthcare provider in Maryland and the Washington, D.C. region, with 10 hospitals and over 300 outpatient clinics. MedStar Health accepts a wide range of insurance plans, including Medicare, Medicaid, private health insurance plans, TRICARE, and workers' compensation.
MedStar Family Choice is a subsidiary of MedStar Health and a Medicaid-managed care organisation that operates in Maryland. It provides services to individuals eligible for the Maryland HealthChoice and Maryland Children's Health Programs.
MedStar Health has a dedicated Customer Service Division that can be reached by calling 410-933-4966 or toll-free at 844-817-6087. Representatives are available Monday through Friday, from 8 a.m. to 6 p.m., and are trained to assist with any questions or concerns about billing. Payments and written correspondence can be mailed to the following address:
MedStar Health Customer Service
PO BOX 411019
Boston, MA 02241-1019
MedStar Health also offers a fee-free auto phone-pay service 24/7. You can call 410-609-6065 or 855-697-9508 to utilise this service.
If you have questions about your MedStar Select medical coverage, you can call Customer Service at 833-895-0292. Additionally, if you do not have an insurance card or have queries about MedStar Select, you can contact the MedStar Health Benefits Services Center at 833-914-2364.
For those interested in enrolling in Medicaid and receiving services from MedStar Family Choice, specific contact information is available. You can visit the Maryland Department of Health's Medicaid website for eligibility requirements and application details. Alternatively, you can enrol online by visiting MarylandHealthConnection.gov or downloading the Maryland Health Connection mobile app. Enrolling by phone or in person is also an option; the Maryland HealthChoice Enrollment Line can be reached at 855-642-8572, and additional assistance can be obtained by visiting your local health department or social services office.
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Frequently asked questions
MedStar Health accepts a wide range of insurance plans, including Medicare, Medicaid, private health insurance plans, TRICARE, and workers’ compensation. The specific insurance plans accepted may vary depending on the specific MedStar facility and the type of service being provided. To apply for MedStar insurance, you can contact the MedStar Health Benefits Services Center at 833-914-2364 or visit the MedStar Health website to use their insurance verification tool.
MedStar Health is a non-profit healthcare organization based in the Washington, D.C. region, with 10 hospitals and over 300 outpatient clinics. It is the largest healthcare provider in Maryland and the Washington, D.C. region.
MedStar Family Choice is a Medicaid-managed care organization that operates in Maryland and is part of MedStar Health. If you are eligible for Maryland Medicaid, you can enroll with MedStar Family Choice by visiting MarylandHealthConnection.gov, using the Maryland Health Connection mobile app, calling the Maryland HealthChoice Enrollment Line at 855-642-8572, or visiting your local health department or social services office.
The MedStar Select plan offers in-network and out-of-network coverage. If you receive services in-network, you will have lower copays, and many services are paid in full. Out-of-area coverage is also available for dependents living outside of the plan service area. CareFirst BlueCross BlueShield is the plan administrator for MedStar Select.
You can pay your MedStar Health bill online, by phone, or by mail. MedStar Health offers a secure online payment portal and a fee-free 24/7 auto phone-pay service. You can also mail your payments to the MedStar Health Customer Service address provided on their website.
