
Parkland Community Health Plan provides access to high-quality healthcare services for families in seven North Texas counties. It offers Medicaid STAR and CHIP health plans, which include benefits such as non-emergency medical transportation, prescription drugs, dental benefits, and vision exams. To apply for Parkland insurance, you must be a Texas resident and a US citizen or legal permanent resident. The application process requires proof of age, citizenship, income, and residence. Enrollment in STAR Medicaid and CHIP is year-round, and applicants can choose Parkland Community Health Plan by calling their customer service line.
| Characteristics | Values |
|---|---|
| Who is eligible? | Texas residents, US citizens or legal permanent residents. Families that include immigrants can apply. |
| What is offered? | STAR Medicaid and CHIP health plans for members in seven North Texas counties. |
| What are the benefits? | Access to high-quality healthcare services, prescription drugs, vision and dental care, behavioural health services, and nonemergency medical transportation (NEMT). |
| How to apply? | Apply online with proof of age, citizenship, income, and residency. Enrollment in STAR Medicaid and CHIP is year-round. |
| Contact | Parkland Community Health Plan's member services team operates Monday-Friday from 8 am-5 pm. Phone: HEALTHfirst (Medicaid STAR) 1-888-672-2277 or KIDSfirst (CHIP/CHIP Perinate) 1-888-814-2352. |
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What You'll Learn

Eligibility criteria: Texas residency, US citizenship, and family inclusion
To be eligible for Parkland Community Health Plan insurance, you must be a Texas resident, a US citizen or legal permanent resident, and part of a family that includes immigrants.
Texas residency can be proven with documents such as rent receipts, landlord statements, a copy of your mortgage, utility bills, or recent mail addressed to your current address in Texas. Families that include immigrants can apply, and you can apply for your child even if you aren't eligible for coverage. Applying for Parkland insurance will not affect your immigration status or chances of becoming a permanent resident or citizen.
US citizenship or legal permanent resident status can be demonstrated with a birth certificate or driver's license, as well as a resident card (I-551), arrival/departure form (I-94), or papers from US Citizenship and Immigration Services.
Parkland Community Health Plan offers Medicaid STAR and CHIP health plans for members in seven North Texas counties. These plans are designed to help members manage illnesses and health conditions. STAR is available for pregnant women, children, and anyone receiving TANF, while CHIP is for children under 18 who are not eligible for Medicaid and don't have health coverage. CHIP Perinate is also available for unborn children of pregnant women who are not eligible for Medicaid and lack health coverage.
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Required documents: Proof of age, income, address, and citizenship
To apply for Parkland Community Health Plan insurance, you must be a Texas resident and a US citizen or legal permanent resident. If you are applying online, you can take pictures of the required documents with your phone and upload them to the website.
Proof of age is required to apply for Parkland insurance. You can use either your birth certificate or your driver's license as proof of age.
Proof of income is also required. You will need to provide proof of all sources of income from the last 60 days. This can include pay stubs, tax returns, Social Security payments, Supplemental Security Income, veteran's benefits, retirement account statements, or any other income.
Proof of address is needed to show that you live in Texas. You can use rent receipts, landlord statements, a copy of your mortgage, utility bills, or recent mail addressed to you at your current address.
Proof of citizenship is also required. You can use a resident card (I-551), an arrival/departure record (I-94), or papers from U.S. Citizenship and Immigration Services. If you are a permanent resident, you can still apply for Parkland insurance, and your application will not affect your immigration status or chances of becoming a citizen.
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Online application: Photograph and upload documents
When applying online for Parkland Community Health Plan insurance, you will need to photograph and upload several documents as proof of eligibility. These include:
- Proof of age: Take a clear photo of your birth certificate or driver's license to prove your age. Ensure that all four corners of the document are visible and the photo is well-lit, without any glare that might obscure the details.
- Proof of citizenship: You will need to provide evidence of your US citizenship or legal permanent resident status. This can be in the form of a birth certificate, passport, or resident card (I-551). Take a photo that clearly shows the relevant details of your chosen document.
- Proof of income: Upload pay stubs, tax returns, or other relevant documents that show your sources of income from the last 60 days. If you have multiple sources of income, be sure to include proof for each one.
- Proof of residency: To show that you live in Texas, you can upload rent receipts, landlord statements, mortgage documents, utility bills, or recent mail addressed to you at your current Texas address. Ensure that the photos clearly display your name, address, and the date of the document.
- Immigration documents: If applicable, you may also need to upload arrival/departure records (I-94) or relevant papers from US Citizenship and Immigration Services.
It is important that you provide clear and legible photos of these documents to ensure a smooth application process. Double-check that all the necessary details are visible before uploading each photo.
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Rewards: Cash gift cards, toys, and household items
Parkland Community Health Plan provides access to high-quality healthcare services through Medicaid STAR and CHIP health plans for members in seven North Texas counties. As a member of the Parkland Community Health Plan, you are part of a family that cares about helping you find quality medical care.
One of the benefits of enrolling in Medicaid or CHIP and selecting PCHP as your health plan is that you can get up to $500 in rewards per year just for making healthy choices, such as regular checkups. These rewards can be claimed in various forms, including cash gift cards, toys, and household items.
Cash Gift Cards
You can use these gift cards to treat yourself or your loved ones to something special. They can be a great way to save money on your everyday purchases or to splurge on something you've had your eye on.
Toys
Toys are a great reward option, especially for families with children. You can choose from a variety of toys to suit different ages, interests, and preferences. This can be a fun way to treat your children or grandchildren while also promoting their development and learning.
Household Items
Household items are a practical reward choice. You can choose from a range of items to improve your home, such as kitchen appliances, bedding, or even decorative items. This option allows you to enhance your living space and make it more comfortable and functional.
To be eligible for these rewards, you must enrol in Medicaid or CHIP and select PCHP as your health plan. Additionally, you must be a Texas resident and a US citizen or legal permanent resident. Families that include immigrants can also apply, and you can even apply for your child even if you aren't eligible for coverage.
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Benefits: Dental, vision, and prescription drugs
Parkland Community Health Plan offers a range of benefits for dental, vision, and prescription drug care. The specific benefits available to you will depend on your age and the type of plan you have.
Dental
Members of Parkland Community Health Plan can access dental benefits without a referral from a doctor. The HEALTHfirst and KIDSfirst plans cover emergency dental services. Members aged 20 and younger can get dental benefits through a dental managed care organization. Additionally, members aged 21 and older can receive up to $300 per year for dental services, including check-ups, x-rays, and cleanings.
Vision
Vision care is provided through Avēsis. HEALTHfirst and KIDSfirst members aged 20 and younger can receive an eye exam and glasses every 12 months. Members aged 21 and over can get an eye exam every 24 months and up to $300 per year for glasses or contact lenses.
Prescription Drugs
Parkland Community Health Plan provides access to a wide range of prescription and over-the-counter (OTC) drugs through Navitus Health Solutions. This includes prescription drugs and medical supplies, as well as behavioural health medications for conditions such as depression and anxiety.
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Frequently asked questions
Parkland Community Health Plan provides access to high-quality healthcare services. They offer STAR Medicaid and CHIP health plans for members in seven North Texas counties.
To apply for Parkland Insurance, you must be a Texas resident and a US citizen or legal permanent resident. Families that include immigrants can apply, and you can apply for your child even if you aren't eligible for coverage.
Parkland Insurance offers benefits and services designed to help members manage illnesses and health conditions. This includes non-emergency medical transportation to doctor's offices, food banks, or grocery stores. Members can also get up to $500 in rewards per year for making healthy choices. Children receive benefits such as hospital, urgent, and emergency care, as well as behavioural health services.
You can apply for Parkland Insurance online by uploading pictures of the required documents to the website. These documents include proof of age, citizenship, income, and residence.

















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