If you're looking to cancel your Fidelity Life Insurance policy, there are a few steps you need to take. Firstly, you'll need to contact Fidelity Life by phone or email to initiate the cancellation process. You can reach them by calling (800) 369-3990 or emailing [email protected] or [email protected]. Once you get in touch, a customer representative will ask you to provide your policy number and customer information, after which you can request the cancellation of your policy and monthly premiums. It's important to note that Fidelity Life does not offer online cancellation, and you may be required to send a written letter to confirm your cancellation. Additionally, there is a free-look period, typically lasting 14 to 30 days, during which you can cancel your policy without penalties and receive a refund.
Characteristics | Values |
---|---|
Phone Number | 800-369-3990 |
Email Address | [email protected] |
Postal Address | 8700 W Bryn Mawr Avenue, Chicago, IL 60631 |
Steps to Cancel | 1. Call customer support. 2. Ask to speak with a representative. 3. Provide them with your policy number and customer information. 4. Request cancellation of your policy and monthly premiums. 5. You will receive a confirmation letter or email. |
Free-Look Period | 14 days |
What You'll Learn
Cancelling by phone
To cancel your Fidelity Life Insurance policy over the phone, follow these steps:
Firstly, call Fidelity Life customer support on 800-369-3990. Their customer service phone line is open Monday through Friday from 8 a.m. to 5 p.m. When you call, ask to speak with a representative. You will then need to provide them with your policy number and customer information.
Next, request the cancellation of your policy and monthly premiums. You may be asked to follow up your phone call with a written letter requesting cancellation. If so, you will need to send a signed letter to 8700 W Bryn Mawr Avenue, Chicago, IL 60631. You should also dispose of your life insurance packet or return it to Fidelity Life. If you live in Arizona, California, Indiana, Louisiana, Nevada, New Mexico, Texas, Washington, or Wisconsin, you will need to get your spouse to sign the letter too.
Finally, wait for a return letter or email confirming your cancellation. You will receive this within a few days of your initial request.
If you are within the free-look period, you can cancel your policy without any penalties and receive a refund. The free-look period for Fidelity Life is 14 days from when you receive the policy documents.
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Cancelling by email
To cancel your Fidelity life insurance policy by email, you must first contact customer support by phone or email.
To contact customer support by phone, call (800) 369-3990. Ask to speak with a representative and provide them with your policy number and customer information. Then, request the cancellation of your policy and monthly premiums. You will receive a confirmation letter or email.
To contact customer support by email, send your request to one of the following email addresses:
In your email, be sure to include the following information:
- Policy number
- Policy owner's name
- Signature
- Date
After sending your cancellation request, wait for a return letter or email confirming the cancellation. Note that Fidelity Life's website insists that you write a signed letter to cancel your life insurance policy. Additionally, you may be required to return or dispose of your life insurance packet. If you live in Arizona, California, Indiana, Louisiana, Nevada, New Mexico, Texas, Washington, or Wisconsin, you will also need to obtain your spouse's signature.
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Cancelling by mail
Cancelling your Fidelity Life Insurance by mail is a straightforward process. Here is a step-by-step guide to help you through the process:
Firstly, you will need to contact Fidelity Life Insurance by phone or email to initiate the cancellation process. You can reach them by calling 800-369-3990 or emailing them at [email protected] or [email protected]. Ask to speak with a representative and provide them with your policy number and customer information.
Once you have made contact, Fidelity Life will ask you to send a written letter requesting the cancellation of your policy. This letter should include the policy number, policy owner's name, signature, and the date. It is important to note that if you live in Arizona, California, Indiana, Louisiana, Nevada, New Mexico, Texas, Washington, or Wisconsin, your spouse's signature is also required.
The written letter should be sent to the following address:
Fidelity Life Insurance
8700 W Bryn Mawr Avenue
Chicago, IL 60631
After sending your cancellation request, remember to dispose of or return your life insurance packet. Fidelity Life may also require you to take this step.
Finally, wait for a return letter or email from Fidelity Life confirming the cancellation of your policy. It is important to keep this confirmation for your records.
By following these steps, you will be able to successfully cancel your Fidelity Life Insurance policy by mail.
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Getting a refund
To get a refund on your Fidelity Life Insurance policy, you must cancel within the "free-look" period, which is the only time when you can cancel without penalties and receive a refund. The "free-look" period for Fidelity Life is 14 days from when you receive the policy documents. If you've paid your life insurance policy in full for the year and cancel within this period, you can receive a full refund.
To cancel your policy, you can call customer support on 800-369-3990 or email [email protected] and ask them to cancel your account. You'll need to provide your policy number and customer information, and you'll receive a confirmation letter or email.
Alternatively, you can write a signed letter requesting cancellation and send it to:
Fidelity Life
8700 W Bryn Mawr Avenue
Chicago, IL 60631
If you live in Arizona, California, Indiana, Louisiana, Nevada, New Mexico, Texas, Washington, or Wisconsin, you'll also need to include your spouse's signature.
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Cancelling during the free-look period
Fidelity Life offers a free-look period of 14 days from when you receive your policy documents. During this time, you can cancel your policy without incurring any penalties and receive a full refund of your premiums. This is in line with the law, which mandates a minimum free-look period of 15 days for all insurance policies.
If you decide to cancel your Fidelity Life insurance during the free-look period, you can do so by following these steps:
- Contact Fidelity Life customer support by calling (800) 369-3990. Their phone lines are open Monday through Friday from 8 a.m. to 5 p.m.
- Ask to speak with a representative and provide them with your policy number and customer information.
- Request the cancellation of your policy and monthly premiums.
- You will receive a confirmation letter or email regarding the cancellation.
Alternatively, you can initiate the cancellation process by emailing [email protected] or [email protected] and asking them to cancel your account. However, you may need to follow up persistently to ensure your cancellation request is processed.
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Frequently asked questions
Cancelling your Fidelity Life Insurance can be done in a few steps. You can start the cancellation process by calling customer support on 800-369-3990 or emailing them at [email protected] or [email protected]. You will then be asked to send a written, signed letter requesting cancellation to 8700 W Bryn Mawr Avenue, Chicago, IL 60631.
Yes, your letter must include your policy number, your name, and the date. If you live in Arizona, California, Indiana, Louisiana, Nevada, New Mexico, Texas, Washington, or Wisconsin, you will also need to include your spouse's signature.
Yes, there is a 14-day free-look period for Fidelity Life Insurance, during which you can cancel your policy without penalties and receive a refund.
If you are facing financial hardship, you can consider a premium holiday or suspension of cover. Contact your insurer to discuss your options.