Farmers Insurance: Navigating The Claims And Contact Process

Farmers Insurance can be contacted in a variety of ways. Customers can reach out to the company via phone, mail, or online. The Farmers Insurance Claims Center is available 24/7 and can be reached at 1-800-435-7764. For immediate assistance, customers can call the Customer Service number at 1-888-327-6335. Additionally, Farmers Insurance offers a live chat feature on its website, and customers can also submit feedback or queries through an online web form. For those who prefer mail, Farmers Insurance provides mailing addresses for personal and commercial bill payments.

Customer Care Center contact information

Farmers Insurance has a Customer Care Center that can be contacted in several ways. The first is by phone. The Customer Service number is 1-888-327-6335, and this line is open Monday to Friday from 7:00 a.m. to 11:00 p.m. CST and on Saturday and Sunday from 8:00 a.m. to 8:00 p.m. CST.

There is also a dedicated Farmers Insurance Claims Center, which is available 24 hours a day, 7 days a week. The number for this service is 1-800-435-7764. There is also a number for Spanish speakers: 877-732-5266. For those with a hearing or speech disability, please dial 711 to reach the Federal Telecommunications Relay Service (TRS).

You can also contact Farmers Insurance by mail. The address for personal bill payments is:

P.O. Box 0991

Carol Stream, IL 60132-0991

For commercial bill payments, the address is:

P.O. Box 4665

Carol Stream, IL 60197-4665

For California Earthquake Authority policies, the address is:

Farmers Insurance Exchange

PO BOX 60171

City of Industry, CA 91716-0171

Claims Center contact information

The Farmers Insurance Claims Center can be reached 24 hours a day, 7 days a week, at 1-800-435-7764. Spanish speakers can call 877-732-5266. If you are hearing impaired, please dial 711 to reach the Federal Telecommunications Relay Service (TRS).

To report a claim, you can also call 1-800-854-6011 for 24/7 support. If you need to check on the status of an existing claim, contact your claim representative directly at 1-800-854-6011.

You can also report a claim online or via the Farmers Mobile App.

If you need to upload documents to a claim, you can do so by logging in to your account. If you don't have a login, you can upload them via the website.

Billing and payments contact information

There are several ways to pay your Farmers Insurance bill. You can pay online, by phone, or by mail. Here are the details for each option:

Online payments:

You can pay online with or without a Farmers.com account. If you don't have an account, make sure you have your policy number or billing account number ready. Then, simply click the "Make a payment" button on the Farmers website.

Phone payments:

You can call your Farmers agent during normal business hours to make a payment. You can also call the Farmers self-service line at the following numbers, depending on your policy type:

• Personal Auto, Home, Umbrella, Specialty, or Earthquake policies: 1-888-327-6335
• Business Insurance: 1-855-323-5350
• Life Insurance: 1-800-238-9671

Mail payments:

If you prefer to pay by mail, send a personal check or money order to the following address, ensuring that you include your account number:

Carol Stream, IL 60132-0991

Alternatively, you can send your payment to your Farmers agent's office address. For California Earthquake Authority policies, use the following address and include your policy number:

Farmers Insurance Exchange PO BOX 60171 City of Industry, CA 91716-0171

For more information about billing and payments, you can visit the Farmers Insurance website, which includes a detailed FAQ section with answers to common questions about billing and payment methods, payment processing, paperless billing, and more.

Contacting Farmers Insurance about a life insurance claim

If you need to contact Farmers Insurance about a life insurance claim, there are a few ways to do so. Firstly, you can call the Farmers New World Life Insurance Company (FNWL) Claims Department at 800-238-9671. When you call, please have the following information ready:

• The insured individual's full name, date of birth, and Social Security number
• The type of claim (e.g. death, disability, accelerated benefit)
• If the claimant is someone other than yourself, please provide their name and your relationship to them
• Your daytime and evening phone numbers
• Any additional information or comments that may be relevant

Alternatively, you can notify Farmers Insurance of a claim involving a life insurance policy via email: [email protected]. Please include the same information detailed above in your email.

If you need immediate assistance, you can contact your Farmers Agent or Customer Service at 1-888-327-6335. The Farmers Insurance Claims Center is also available 24/7 at 1-800-435-7764.

Contacting Farmers Insurance about a catastrophe claim

In addition to calling, you can also report a claim online or via the mobile app. If you need assistance with the claims process, you can chat online with a representative or contact your Farmers Agent or Customer Service at 1-888-327-6335.

In the event of a major weather event or catastrophe, Farmers Insurance will respond with urgency and may dispatch catastrophe claims representatives to the affected areas. They may also set up mobile claim centers to help you get the information you need and connect you with your loved ones. You can find the location of these mobile claims centers on Twitter @WeAreFarmers.

It is important to note that Farmers Insurance recommends taking steps to protect your property from further damage after a catastrophe, if it is safe to do so. Small emergency repairs and keeping damaged items for your claim review may be necessary. Additionally, keeping a detailed inventory of damaged or lost property can be helpful when filing a claim.

Frequently asked questions