Safe Auto is an insurance company that offers automobile insurance. The company provides a range of contact options for customers to reach out to their customer service team, including phone, fax, email, and social media. The General Customer Service phone number is 1-800-723-3288, and the Safe Auto Corporate phone number is 1-614-231-0200. Fax numbers are provided for various departments, including Policy Forms, Claims, Accounting, Human Resources, and Pennsylvania Policy Forms. Additionally, Safe Auto has a presence on Twitter and Facebook, allowing customers to connect with their customer service team through social media. The company's mailing addresses for different departments, such as the Corporate Office, Customer Service, and Claims, are also listed on their website.
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Safe Auto's customer service contact information
Safe Auto is an insurance company that offers automobile insurance. The company provides a range of contact options for customers seeking assistance, including phone, fax, mail, and social media.
Phone Contact Numbers:
- General Customer Service: 1-800-723-3288
- Safe Auto Corporate: 1-614-231-0200
- Fax Policy Forms: 1-614-456-2940
- Fax Policy Forms (Pennsylvania): 1-614-456-2935
- Fax Accounting: 1-614-670-7548
- Fax Claims: 1-614-670-7563
- Fax Human Resources: 1-614-944-7927
Mailing Addresses:
- Safe Auto Corporate Office: 4 Easton Oval Columbus, OH 43219
- Safe Auto Customer Service: PO Box 182109 Columbus, OH 43218
- Safe Auto Claims: 4 Easton Oval Columbus, OH 43219
Social Media:
Safe Auto also maintains an active presence on social media platforms, providing customers with additional avenues for communication:
- Facebook: http://www.facebook.com/SafeAutoInsuranceCompany
- Twitter: http://twitter.com/SafeAuto
Email Contact:
Safe Auto provides several email addresses for specific departments, ensuring efficient and direct communication:
- Claims Department: [email protected]
- Customer Service: [email protected]
- Human Resources: [email protected]
- Media Inquiries: [email protected]
- Fraud Reports: [email protected]
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Safe Auto's claims process
Safe Auto is an insurance company that offers only automobile insurance. The company provides a drop-down menu that lists all 50 states, but it is unclear if the company currently insures in all of them.
The Safe Auto website provides a range of contact information for different departments, including customer service, corporate, accounting, claims, and human resources. The company also has a presence on social media, with pages on Twitter and Facebook.
If you need to file a claim with Safe Auto, you can follow these general steps:
- Gather information and accident details: It is important to have as much information as possible about the accident, including details such as the date, time, location, and any damage or injuries that occurred.
- Notify your insurer: Contact Safe Auto's claims department by calling 1-800-723-3288 or emailing [email protected]. Provide them with the information and details you have gathered about the accident.
- Work with the claims adjuster: Safe Auto will assign a claims adjuster to your case, who will investigate the accident and determine the next steps. The adjuster may ask for additional information or documentation, such as a police report or repair estimates.
- Receive your payment or claims settlement: Once the claims process is complete, Safe Auto will provide you with a payment or settlement offer. You may need to pay a deductible, depending on your policy and the nature of the accident.
It is important to note that the claims process can vary depending on the specific circumstances of the accident and your insurance coverage. Safe Auto may also have specific requirements or procedures for filing a claim, so it is always best to review their policies and contact their customer service team for more information.
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Safe Auto's customer service experience
Safe Auto is an insurance company that offers automobile insurance. The company provides a range of contact options for customers to reach out to their customer service department. These include phone, fax, email, and social media.
The general customer service phone number is 1-800-723-3288, while the corporate office can be reached at 1-614-231-0200. Safe Auto also provides separate fax numbers for different departments, such as policy forms, accounting, claims, and human resources. Additionally, they have a mailing address for their corporate office, customer service, and claims department.
Safe Auto also offers customer support through social media platforms like Twitter and Facebook. Their Twitter handle is @SafeAuto, and their Facebook page can be found at http://www.facebook.com/SafeAutoInsuranceCompany.
Furthermore, Safe Auto provides several email addresses for specific departments, demonstrating their commitment to transparency and customer satisfaction. The email addresses include [email protected] for the claims department, [email protected] for customer service, [email protected] for human resources, [email protected] for media inquiries, and [email protected] for fraud reports.
While Safe Auto provides a variety of contact options, some customers have shared negative experiences with their customer service. There are reports of difficulty reaching representatives, unhelpful agents, and long wait times. However, it is important to note that individual experiences may vary, and customers are encouraged to share their feedback with the company.
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Safe Auto's insurance coverage
Safe Auto is an insurance company that offers only automobile insurance. It specializes in selling minimum-required car insurance to drivers who may have trouble getting coverage elsewhere. This includes drivers with multiple moving violations, poor credit, or a DUI on their record.
Safe Auto offers the minimum liability insurance required by each state. It also offers full coverage, which includes collision and comprehensive insurance. This extra coverage is optional but may be required by a lender if you owe money on a car loan or lease.
Safe Auto offers other standard coverage options, such as:
- Rental reimbursement
- Roadside assistance
- Towing
- Personal injury protection
- SR-22 availability
Safe Auto also offers a range of discounts, which vary by state. These include:
- Insuring more than one vehicle
- Switching to Safe Auto from another insurer
- Taking a driver improvement course
- Paying your premium in full, upfront
- Buying more than one insurance product from Safe Auto
- Getting good grades (if you're a student)
- Being over 55 years old
Safe Auto has a poor customer service reputation and is only available in 20 states. It has received more than four times as many complaints as would be expected for an insurer of its size, according to the National Association of Insurance Commissioners (NAIC).
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Safe Auto's insurance rates
Safe Auto Insurance is a provider of car insurance, and its rates are generally much higher than the national average. The company offers insurance to high-risk drivers who may not be able to find coverage elsewhere due to their driving records. This includes drivers with multiple at-fault accidents, reckless driving violations, or DUIs.
Safe Auto's rates are particularly high for drivers with a clean record, in which case it is recommended to seek coverage from another insurer. The company's rates are also high for parents adding a teen to a policy, young adult drivers, and senior drivers.
Safe Auto's average annual cost for good drivers is $2,889, compared to a national average of $2,026. For drivers with a speeding ticket, Safe Auto's rate is $3,551, compared to a national average of $2,533. For drivers causing an accident with injury, Safe Auto's rate is $4,101, compared to a national average of $3,009.
Safe Auto's rates are also high for drivers with a DUI conviction, at $3,712 compared to a national average of $3,012. However, the company's rates are somewhat competitive for drivers with poor credit, at $3,647 compared to a national average of $3,847.
For adding a 16-year-old teen driver, Safe Auto's rate is $3,148, which is nearly $790 more than the national average. For young adult drivers between 18 and 25, Safe Auto's rate is over $2,000 above the national average. For senior drivers aged 65 to 80, Safe Auto's rate is about $1,170 above the national average.
Safe Auto also offers discounts that can help make its insurance more affordable. These include discounts for continuous prior insurance, good students, homeowners, multi-policy, multi-vehicle, new business transfer, and drivers over 55.
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Frequently asked questions
The general customer service number for Safe Auto Insurance is 1-800-723-3288.
The mailing address for Safe Auto Insurance is:
Safe Auto Corporate Office, 4 Easton Oval, Columbus, OH 43219
The customer service email for Safe Auto Insurance is [email protected].