Auto-Owners Insurance is a multi-line insurance company that offers auto, home, life, and business insurance. The company operates in 26 states and is known for its competitive rates and strong customer service. Auto-Owners Insurance earns an 8.9/10 rating for its low-rate options, coverage, cost, availability, reputation, and customer experience. The company's rates are generally below the industry average, with full-coverage policies costing around $1,619 per year and minimum coverage policies averaging $358 per year.
Auto-Owners Insurance offers various discounts, including multi-policy, multi-car, good student, and paid-in-full discounts. The company also provides optional add-on coverages, such as road trouble service, additional expense coverage, and diminished value coverage.
While Auto-Owners Insurance receives positive reviews for its customer service and competitive rates, some customers have expressed dissatisfaction with the claims process, noting that it can be lengthy and challenging. Overall, Auto-Owners Insurance is a good choice for those seeking competitive rates and personalized service from local, independent agents.
Characteristics | Values |
---|---|
Customer service | Very reliable |
Affordability | Affordable car insurance rates, expensive home insurance |
Availability | Only available in 26 states |
Online presence | Limited |
Discounts | Multi-policy, multi-car, good student, student away at school, payment history, paid-in-full, advance quote, safety feature, favourable loss history, life multi-policy |
Add-ons | Road trouble service, purchase price guarantee, additional expense coverage, at-fault accident forgiveness, diminished value coverage, loan/lease gap coverage, personal automobile plus package |
Claims process | Below average |
Financial health | Excellent |
What You'll Learn
- Auto-Owners Insurance offers competitive rates, with full coverage 16% cheaper than average
- Auto-Owners Insurance is only available in 26 states
- Auto-Owners Insurance has an A++ Financial Strength Rating from AM Best
- Auto-Owners Insurance offers a wide variety of products, including auto, home, life, and business insurance
- Auto-Owners Insurance has an extensive list of discounts, including multi-policy, multi-car, and good student discounts
Auto-Owners Insurance offers competitive rates, with full coverage 16% cheaper than average
Auto-Owners Insurance offers highly competitive rates, with full coverage 16% cheaper than average. The company provides a range of insurance products, including auto, home, and life insurance. Auto-Owners Insurance is a regional provider, offering standard car insurance policies and an array of add-ons.
The company's rates are affordable, with full coverage costing an average of $1,619 per year, or $135 per month. Minimum liability insurance is even more affordable, averaging $358 per year, or $30 per month. Auto-Owners Insurance's rates are influenced by factors such as age, location, vehicle type, driving history, and credit score.
The company also offers various discounts to help customers save money. These include multi-policy discounts, good student discounts, and paid-in-full discounts.
In addition to competitive pricing, Auto-Owners Insurance provides robust coverage options. They offer all the standard coverage types, including liability, comprehensive, uninsured motorist, medical payments, and personal injury protection. They also have several add-on coverage options, such as road trouble service, additional expense coverage, at-fault accident forgiveness, and diminished value coverage.
Auto-Owners Insurance is known for its focus on personal connections with customers. The company utilizes local, independent agents, allowing for a more personalized experience. This emphasis on customer relationships has resulted in generally positive reviews, with drivers appreciating the helpful representatives and prompt claims process.
However, it's important to note that Auto-Owners Insurance is only available in 26 states, which may limit its accessibility for some customers. Additionally, the company has received some criticism for its claims process, with some customers expressing a preference for online filing rather than calling agents.
Overall, Auto-Owners Insurance provides highly competitive rates and a comprehensive range of coverage options. The company's strong financial health and positive customer reviews make it a reliable choice for those seeking auto insurance.
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Auto-Owners Insurance is only available in 26 states
Auto-Owners Insurance is available in the following 26 states: Alabama, Arkansas, Arizona, Colorado, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Michigan, Minnesota, Missouri, North Carolina, North Dakota, Nebraska, Ohio, Pennsylvania, South Carolina, South Dakota, Tennessee, Utah, Virginia, and Wisconsin.
The company's unavailability in certain states is due to its regional market focus, and it primarily serves the East and Midwest regions of the United States. Despite this limitation, Auto-Owners Insurance is still one of the nation's largest insurers, providing coverage to nearly 3 million policyholders.
Auto-Owners Insurance's range of insurance products includes life, home, auto, and business insurance. The company is known for its reliable customer service and competitive rates, although purchasing policies or filing claims must be done through an agent rather than online.
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Auto-Owners Insurance has an A++ Financial Strength Rating from AM Best
Auto-Owners Insurance has been awarded an A++ Financial Strength Rating from AM Best, the highest rating available. This is a strong indicator of Auto-Owners' financial stability and reliability in paying claims. The rating suggests that the company has an excellent ability to meet its financial obligations and pay out on claims, even in situations where it receives a large number of claims over a short period.
AM Best is a credit rating agency that assesses the financial strength of insurance companies. The A++ rating indicates that Auto-Owners Insurance has an outstanding ability to meet its financial obligations and has a strong ability to pay claims. This rating is based on a comprehensive evaluation of the company's balance sheet strength, operating performance, business profile, and other relevant data.
The A++ rating from AM Best is a testament to Auto-Owners Insurance's financial health and stability. It demonstrates that the company is in a strong financial position and has the resources to fulfil its commitments to its customers. This rating provides confidence to customers that Auto-Owners Insurance will be able to protect its customers' interests over the long term.
In addition to the A++ rating from AM Best, Auto-Owners Insurance also receives high ratings from other reputable sources. For instance, the company has fewer customer complaints compared to other insurers of similar size, according to data from the National Association of Insurance Commissioners (NAIC). This further reinforces Auto-Owners Insurance's commitment to customer satisfaction and its ability to meet customers' needs.
Overall, the A++ Financial Strength Rating from AM Best, along with positive ratings from other sources, makes Auto-Owners Insurance a reliable and trusted choice for individuals seeking financial protection through insurance products.
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Auto-Owners Insurance offers a wide variety of products, including auto, home, life, and business insurance
Auto-Owners Insurance is a great choice for people who want reliable customer service and don't mind calling an agent to file a claim or make policy changes. The company offers a wide variety of products, including auto, home, life, and business insurance, and is known for its competitive pricing and many coverage options.
Auto Insurance
Auto-Owners Insurance has a strong focus on auto insurance, which is where the company got its start. They offer a range of coverage options, including liability, roadside assistance, and comprehensive and collision coverage. Their Road Trouble Service provides assistance to stranded drivers due to issues such as flat tires, minor mechanical malfunctions, or dead batteries. They also offer specialised insurance for classic and modified/converted cars.
Home Insurance
Auto-Owners Insurance provides homeowners insurance with local, independent agents and award-winning claims service. Their policies cover the cost to rebuild a home after a disaster and protect personal belongings, including special items such as jewellery or collectibles. Additional living expenses, such as hotel stays and food, are also covered if a home is unsafe to live in after severe damage. Various add-ons are available, such as Homeowners Plus, Guaranteed Home Replacement Cost, and Special Personal Property coverage.
Life Insurance
Auto-Owners Insurance offers term, universal, and whole life insurance policies with terms of 10, 20, or 30 years, which can be extended to age 95.
Business Insurance
The company provides business insurance policies to help protect companies and keep them running. They have received numerous customer service and claims management awards and are rated A++ (Superior) by AM Best Company for their financial stability.
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Auto-Owners Insurance has an extensive list of discounts, including multi-policy, multi-car, and good student discounts
Auto-Owners Insurance offers a wide range of discounts to its customers, including multi-policy, multi-car, and good student discounts. These discounts can help customers save a significant amount on their insurance premiums, making Auto-Owners a competitive choice for insurance.
The multi-policy discount is applicable when customers purchase multiple types of insurance from Auto-Owners, such as home, life, or other lines of insurance, in addition to their auto insurance. This discount rewards customers for consolidating their insurance needs with Auto-Owners.
The multi-car discount, on the other hand, is offered when customers insure more than one car on the same policy. This is beneficial for families with multiple vehicles or individuals with classic or antique cars who wish to insure their entire collection.
Auto-Owners Insurance also offers a good student discount, which provides an incentive for young drivers to maintain good academic standing. Students who can maintain a "B" or better grade point average are eligible for this discount, which can save them up to 20% on their car insurance premiums. This discount is especially advantageous for students who are just starting to navigate their financial responsibilities.
In addition to these primary discounts, Auto-Owners Insurance also provides a range of other discounts to cater to diverse customer needs. These include discounts for safety features, paperless billing, advance quotes, favourable loss history, and more. The availability of these discounts may vary by state, but they all contribute to making Auto-Owners Insurance a competitive and customer-centric choice for insurance coverage.
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Frequently asked questions
Auto-Owners Insurance does not offer online quotes. To get a quote, you will need to contact an independent agent. You can find one near you using the company's Agency Locator.
Auto-Owners Insurance is a good choice for people who want reliable customer service and don't mind calling an agent to file a claim or make policy changes. The company has very affordable car insurance rates and offers lots of coverage options and discounts. However, its home insurance tends to be pricey, and it is only available in 26 states.
Auto-Owners Insurance offers a wide range of insurance products, including car insurance, home insurance, life insurance, commercial auto insurance, classic car insurance, and modified car insurance. They also provide insurance for motorcycles, motor homes, RVs, ATVs, and off-road vehicles.