Go Auto Insurance: Understanding The Basics And Benefits

Go Auto Insurance is a family-oriented company that provides car insurance in Louisiana, Nevada, Ohio, and Texas. The company offers competitive rates and is known for its straightforward approach, selling directly to consumers without the use of commissioned agents. This direct business model helps keep costs low for customers. Go Auto Insurance offers a range of coverage options, including liability, collision, and comprehensive insurance, tailored to meet the minimum requirements of the states in which it operates. The company also provides accessible customer service through multiple channels, including phone, online, and local offices. In addition to car insurance, Go Auto also offers insurance for homes, commercial properties, and travel.

Go Auto's insurance coverage

GoAuto Insurance is a family-oriented company that offers car insurance in Louisiana, Nevada, Ohio, and Texas. The company believes in providing insurance at affordable prices and does not employ commissioned agents, helping to keep costs down for customers. GoAuto Insurance only sells auto insurance, and customers buy directly from the company, bypassing the need for agents and avoiding expensive add-ons.

GoAuto offers a range of payment options, including low and affordable down payments and custom payment plans. Customers can choose their payment date and opt for flexible payment options that are customised to fit their budget. The company also provides a free car insurance quote service.

GoAuto has a customer service team that can help customers navigate the car insurance quote process and answer any queries. Customers can access their services through the GoAuto website or mobile app, where they can make payments, get a quote, or report a claim. The app also allows customers to manage their policies, access their digital ID card and policy documents, and report and manage claims.

GoAuto's insurance coverage includes bodily injury liability, property damage liability, personal injury protection, medical payments, and uninsured or underinsured motorist coverage. They also offer collision coverage and comprehensive coverage.

While GoAuto offers competitive rates and accessible customer service, online reviews reveal mixed customer experiences, particularly concerning claim handling and customer support.

Go Auto's payment options

GoAuto Insurance offers its customers a range of payment options. The company prides itself on offering flexible payment options that can be customized to fit an individual's budget.

Payments can be made online, through the GoAuto app, in a local sales office, or over the phone. Monthly payments can also be auto-debited from a personal checking account. GoAuto accepts Visa, Mastercard, and Discover cards, as well as electronic checks from personal checking accounts. Pre-paid debit cards are also accepted as long as they have the Visa, Mastercard, or Discover logo.

GoAuto does not charge any fees to process payments, and customers can choose their own payment dates. The company also offers low and affordable down payments.

GoAuto's sales offices are open Monday to Friday, 8:30 am to 5:30 pm, and Saturday, 10:00 am to 2:00 pm. The phone lines follow the same schedule and are not available 24/7.

Go Auto's customer service

GoAuto is a family-oriented company that believes in providing superior customer service and access to its customers. The company offers multiple avenues for customers to connect with its customer service team, including:

• Phone: Customers can call GoAuto's 24-hour customer service line at (833) 700-0000 for inquiries and claims.
• Online: The GoAuto website allows customers to manage their policies, make payments, and file claims.
• Mobile App: GoAuto has a popular, user-friendly mobile app that enables customers to access their policies, file and manage claims, make payments, obtain quotes, and more.
• Local Offices: GoAuto maintains physical locations where customers can receive in-person assistance from agents.

GoAuto's customer service team is committed to helping customers navigate the car insurance quote process and answering any questions they may have. The company prides itself on offering flexible payment options and fast, professional, and friendly service.

GoAuto's website and mobile app are available in English and Spanish, making their services more accessible to a diverse range of customers.

While GoAuto offers competitive rates and accessible customer support, online reviews reveal mixed customer experiences, particularly regarding claim handling and communication during the claims process. Some customers have expressed dissatisfaction with delays in claim processing and a lack of responsiveness from the company.

However, GoAuto is dedicated to delivering a personalized policy perfectly suited to its customers' needs at the most affordable price. The company provides a range of insurance options, including car, home, commercial, and travel insurance, with additional savings of up to 20% when bundling home and auto coverage.

Go Auto's insurance rates

GoAuto Insurance is a family-oriented company that offers car insurance in Louisiana, Nevada, Ohio, and Texas. The company believes that everyone who needs automobile insurance should be able to access it at an affordable price. GoAuto does not employ commissioned agents, and you buy directly from them, which saves you money. They help you decide what coverage you need without trying to sell you expensive add-ons.

GoAuto offers low and affordable down payments and custom payment plans. You can choose your payment date and amount, and manage your policy through their website or mobile app.

GoAuto's rates are competitive, and they offer close to the national average for car insurance coverage. For a 35-year-old individual who owns a 2015 Toyota Camry in New Orleans, GoAuto offers an annual rate of $1,736 for a full-coverage policy with liability, collision, and comprehensive coverages. The national average is $1,732 annually or $145 per month. For a minimum coverage policy, GoAuto charges $859 annually if paid upfront or $161 per month ($967 annually) if paid monthly.

GoAuto also offers several discounts to its policyholders, including:

• Active military personnel
• Safe driving
• Safety features on your vehicle
• Multi-car policies
• Switching from another provider

Go Auto's insurance discounts

GoAuto Insurance is a family-oriented company that offers car insurance in Louisiana, Nevada, Ohio, and Texas. It is committed to providing superior customer service and access to its customers. GoAuto offers various discounts to its policyholders to help them save on their car insurance premiums. Here are some of the discounts available:

• Military Discount: GoAuto offers a discount for active military personnel serving in any branch of the military. While the exact discount amount is not specified, some insurance providers allow for savings of up to 30%.
• Safe Driving Discount: GoAuto rewards safe drivers with a discount of up to 20% on their car insurance premiums. This discount is applicable to those with a clean driving record.
• Safety Features Discount: If your vehicle is equipped with safety features such as anti-lock brakes and airbags, you may be eligible for a discount of around 15% on your car insurance premium.
• Multi-Car Discount: Although GoAuto does not offer multiple types of insurance, if you have multiple cars insured with GoAuto, you may qualify for a discount on your coverage.
• Switching Discount: If you switch to GoAuto from another competitor, you may be eligible for a significant discount on your premium. While the exact amount is not stated, some companies offer savings of up to 20%.

GoAuto's commitment to providing affordable car insurance is evident through these discounts and their direct-to-consumer business model, which helps keep costs low for their customers.

Frequently asked questions