Aetna Medicare Supplement Insurance: Is It Worth It?

how is aetna insurance rated as a medicare supplement

Aetna is a widely known insurance provider in the United States that offers a range of health insurance plans, including Medicare Supplement Insurance, also known as Medigap. Medigap plans help cover costs that Original Medicare (Parts A and B) does not, such as coinsurance, copays, and costs when travelling abroad. Aetna offers nine Medigap plans across 27 states, with rates and availability depending on the state and plan chosen. While Aetna Medicare Advantage members have rated highly, with 88% in 4-star plans or higher for 2025, Aetna's Medigap plans have received lower ratings, with higher-than-average complaint rates and lower scores for pricing.

Characteristics Values
Medicare Supplement Insurance rating 2.5/5 stars
Number of Medigap plans offered 9
Number of states offered in 27
Household discount 7%
Medicare Advantage members in 4-star plans or higher 88%
Medicare Advantage Prescription Drug (MAPD) plans rated 4 stars or higher 88%
Medicare Advantage members in a 4.5-star plan 68%
Medicare Supplement Insurance plans Available
Medicare Advantage plans Available
Medicare prescription drug plans Available
Medicare Part D Available
Medicare Advantage Available
Medicare Supplement plans Available
Dual Eligible Special Needs Plans (D-SNPs) Available
Chronic Condition Special Needs Plans (C-SNP) Available
Institutional Special Needs Plans (I-SNPs) Available

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Aetna Medicare Supplement Insurance rating

Aetna is a widely known insurance provider in the United States, offering a range of health insurance products, including Medicare Supplement Insurance, also known as Medigap plans. These plans help cover costs that Original Medicare (Parts A and B) may not include, such as Part A coinsurance and copays for Part A and B services.

Aetna offers nine Medigap plans across 27 states, with rates varying depending on the specific plan and the policyholder's location. The company provides a household discount of typically 7% for qualifying applicants with a spouse or other adult in their household who also enrols in an Aetna Medigap plan.

According to NerdWallet's 2025 review, Aetna Medicare Supplement Insurance earned 2.5 stars out of 5 for overall performance, with the scoring formula considering pricing, coverage options, online quote availability, and complaint data. The review highlights that Aetna's Medigap plans had significantly higher complaint rates than the industry average, with members filing complaints about 50% more often than for all Medigap plans in 2022 and 2023, according to the National Association of Insurance Commissioners.

In contrast, Aetna's Medicare Advantage plans have received higher ratings. In 2025, 88% of Aetna Medicare Advantage members were in plans rated 4 stars or higher out of 5 by the Centers for Medicare & Medicaid Services (CMS). Aetna's Medicare Advantage business achieved 4+ star performance in key domains measured by CMS, including operations, member experience, drug safety, and healthcare effectiveness.

Overall, while Aetna Medicare Supplement Insurance has received mixed reviews, with higher-than-average complaint rates, the company offers a range of Medigap plans that can provide additional coverage to Original Medicare enrollees.

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Medigap Plan G

Aetna is one of the most well-known insurance providers in the United States. It offers a range of Medicare Supplement Insurance plans, also known as Medigap plans, to help cover costs that Original Medicare (Parts A and B) does not. These costs include coinsurance, copayments, deductibles, and other services.

In addition to the above, Plan G covers:

  • Part A hospice care coinsurance or copayment
  • Blood transfusion (first three pints)
  • Skilled nursing facility care coinsurance
  • Medically necessary emergency health care services for the first 60 days when travelling outside the U.S. (deductible and limitations apply)

Aetna offers Medigap Plan G as a high-deductible plan in some locations. However, it is important to note that Plan G tends to have higher premiums due to its high coverage.

Aetna provides a range of other benefits to its members, including access to thousands of fitness locations, online tools, classes, and workshops. Members can also take advantage of annual eye and hearing exams and coverage for eyeglasses, contacts, and hearing aids.

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Medigap Plan N

Aetna is one of the most well-known insurance providers in the United States. It offers nine Medigap plans in 27 states, including Plan N. Medigap plans, also known as Medicare supplement insurance, help cover the costs that Original Medicare (Part A and Part B) does not. These costs can include copays and coinsurance for Medicare Part A and Part B services.

Medigap plans are standardized across insurance companies, so you can get the same Medicare benefits from any company offering the plan. However, prices for the same plan can vary between companies, and the cost of the same coverage may differ between companies. Additionally, the premium you pay may vary depending on factors such as age, location, gender, and overall health.

Aetna offers a household discount of 7% on Medigap plans for qualifying applicants if a spouse, civil union partner, or other adult they have lived with for at least 12 months also enrols in or already has an Aetna Medigap plan. However, it is worth noting that Aetna's Medigap plans have had complaint rates significantly higher than the industry average.

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Medigap Plan availability

Medigap plans, also known as Medicare supplement insurance, are offered by Aetna in 27 states. The availability of these plans varies depending on your location and the state you live in. For instance, Minnesota, Wisconsin, and Massachusetts may offer Basic and Extended Basic plans that differ from the standard offerings.

Aetna offers nine different Medigap plans, including Plans A, B, C, D, F, high-deductible F, G, high-deductible G, and N. Plan A is the most basic option, covering copays and coinsurance for Medicare Parts A and B. Plan B offers slightly more coverage by including the Part A deductible, but it lacks a foreign travel benefit. Plan C provides more comprehensive coverage than Plan A, while Plan F offers the widest variety, including copays and coinsurance for Medicare Parts A and B, and the Medicare Part B deductible. Plan G is another highly inclusive option, with the same benefits as Plan F except for the Medicare Part B deductible.

The high-deductible versions of Plans F and G are available in some locations, with lower monthly premiums but higher upfront costs. Plan N is also available, featuring lower premiums but higher copays, including a $20 copayment for office visits and a $50 copayment for emergency room visits.

It is important to note that Plan availability may depend on when you first became eligible for Medicare. For example, Plans C and F, and their high-deductible versions, are generally only available to those who were eligible for Medicare before 2020. Newer Medicare members cannot purchase these plans from any company.

You can use tools like the Medigap plan finder to determine which plans are available in your specific area by entering your ZIP code.

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Aetna Medicare Advantage

Aetna also offers Medicare Advantage preferred provider organization (PPO) plans, which provide the freedom to visit Medicare-approved providers both in and out of their provider network. While you may pay more when going out of the network, this option gives you more choices for your healthcare needs. Additionally, Aetna offers Medicare Advantage targeted SNP plans for individuals with specific chronic health conditions, those who are dual-eligible with Medicaid, or those in an institution. These plans are tailored to provide members with care that best fits their unique needs.

Aetna's Resources For Living® program, included in some plans, helps members find resources in their community to meet their specific needs. Members can also take advantage of virtual care options by phone, video, or mobile app for added convenience.

While Aetna is one of the most widely known insurance providers in the United States, their Medigap plans have received a higher number of complaints compared to the industry average. When considering Aetna Medicare Advantage plans, it is important to research the specific benefits, services, and costs associated with each plan to ensure it aligns with your individual needs and preferences.

Frequently asked questions

Aetna Medicare Supplement Insurance earned 2.5 stars out of 5 for overall performance. Aetna Medicare Advantage members are in 4-star plans or higher for 2025, with 68% of members in a 4.5-star plan.

Aetna offers nine Medigap plans in 27 states. All of Aetna's Medigap plans cover coinsurance or copays (or both) for Medicare Part A and Part B services. They can also help limit your yearly out-of-pocket costs. Additionally, Aetna offers a household discount of 7% on premiums if another member of your household has an Aetna Medicare plan.

Aetna's Medigap plans had complaint rates significantly higher than the industry average. Members filed complaints about Aetna Medicare Supplement Insurance plans about 50% more often than the average for all Medigap plans.

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