Orlando Harmon
Amazon offers its employees a range of health benefits, including medical insurance, mental health support, and well-being resources. Amazon employees and their families have access to a free 24/7 medical advice line, virtual and in-person care, and online prescriptions. Amazon also offers its Prime members access to One Medical, which provides on-demand virtual care and same-day or next-day appointments for $9/month or $99/year. This service, however, is not a replacement for health insurance, and Prime subscribers are required to hold separate health insurance to cover the cost of One Medical services. Amazon employees can also benefit from Flexible Spending Accounts (FSAs) to pay for eligible health care and dependent care expenses with pre-tax dollars, as well as critical illness and personal accident insurance through MetLife.
Amazon Medical Insurance
| Characteristics | Values |
|---|---|
| Cost of Amazon One Medical Membership | $9/month or $99/year for the first member |
| Cost of Amazon One Medical Membership for additional family members | $6/month or $66/year for each additional family member (up to 5) |
| Discounted rates | Critical Illness and Personal Accident Insurance through MetLife |
| Medical advice | 24/7 access to medical advice from day one of employment |
| Cancer support | Free, at-home colorectal cancer screening for US employees and their eligible dependents 45 years of age and older enrolled in a qualifying medical plan through Amazon |
| Mental health support | Free counseling (up to six sessions per issue per year), free legal and financial advice, and support for any other daily life question or concern |
| Substance use disorder support | Pelago, available to Amazon employees and their dependents (15 years of age and older) with a qualifying medical plan |
| Flexible Spending Accounts (FSA) | Convenient way to pay for certain eligible health care and/or dependent care expenses with pre-tax dollars |
| Short-term disability benefits | 60% of eligible salary up to certain limits, paid for up to 26 weeks |
| Long-term disability benefits | Waiting period of 180 days, then paid for an extended period depending on the severity of the disability and other factors |
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What You'll Learn
- Amazon Prime members can access healthcare services for an additional $9 per month
- Amazon employees have access to 24/7 medical advice from day one
- Amazon offers discounted rates on critical illness and personal accident insurance
- Amazon One Medical offers a pay-per-visit option
- Amazon employees can use FSAs to pay for eligible health care expenses
Amazon Prime members can access healthcare services for an additional $9 per month
Amazon Prime members can now access healthcare services for a discounted price of $9 per month or $99 per year. This is an exclusive offer for Prime members, providing access to One Medical, which Amazon acquired in 2023 for $3.9 billion.
One Medical is not a replacement for health insurance but is an add-on to existing insurance. It provides on-demand virtual care and a differentiated primary care experience if you live near a One Medical office. Members can access 24/7 on-demand virtual care at no extra cost, including urgent video chats, and can also use the app to message providers, request prescription refills, and book same-day or next-day appointments.
The Amazon Prime benefit essentially offers a $100 discount on the current One Medical membership. One Medical usually charges an annual membership of $199 per year, so this is a significant saving. The membership also includes access to Amazon Pharmacy and RxPass, which offers a flat fee of $5 per month for as many eligible medications as needed, delivered for free within two days.
One Medical providers aim to be long-term healthcare advocates, helping members navigate complex medical decisions and empowering them to make positive changes in their health. They see fewer patients than typical primary care providers, so they have more time to spend with each patient.
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Amazon employees have access to 24/7 medical advice from day one
Amazon offers its employees a range of health benefits, including 24/7 access to medical advice from day one of employment. This means that Amazon employees can talk to a nurse whenever and wherever they need medical advice, even if they are not enrolled in an Amazon medical plan. The nurses on the Medical Advice Line can answer general health questions and guide employees to the appropriate level of care, such as self-care, virtual care, primary care, urgent care, or the Emergency Department.
In addition to the 24/7 Medical Advice Line, Amazon also offers its employees and their families access to a variety of other health and well-being resources. For example, Amazon's Expert Medical Opinion (EMO) program provides employees and their covered dependents with access to a network of expert medical specialists who can review new or existing diagnoses and treatment plans for select complex conditions. Amazon also offers free, at-home colorectal cancer screening to eligible US employees and their dependents enrolled in a qualifying medical plan.
Amazon also provides mental health support to its employees and their families, including free counselling sessions, legal and financial advice, and access to a self-guided mental health app called Twill. Amazon's Employee Assistance Program (EAP) offers 24/7 support for any mental health question or concern via Resources for Living. Additionally, Amazon has signed the Working with Cancer pledge, further committing to a supportive culture for employees and family members affected by cancer.
Furthermore, Amazon offers Flexible Spending Accounts (FSAs) that allow employees to pay for certain eligible healthcare and/or dependent care expenses with pre-tax dollars, reducing their federal income and Social Security taxes. Amazon also provides discounted rates on Critical Illness and Personal Accident Insurance through MetLife, and Basic Life and AD&D Insurance at no cost to the employee. Amazon's health benefits also extend to virtual care, with Amazon One Medical offering on-demand virtual care and telehealth services to Prime members for an additional cost.
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Amazon offers discounted rates on critical illness and personal accident insurance
Amazon offers a wide range of benefits to support its employees and their families. These benefits include discounted rates on critical illness and personal accident insurance through MetLife. Critical illness insurance pays a lump-sum benefit if an employee is diagnosed with a serious medical condition, such as a heart attack, cancer, or stroke. This insurance does not replace medical coverage but helps cover additional expenses. For example, if an employee's illness disables them for at least 12 months, critical illness insurance offers Disability Advocacy and Advisory Services (DAS), including Social Security Disability representation, at no additional cost.
Personal Accident Insurance provides a lump-sum payment to help cover costs that may result from an accident and are not covered by the Amazon medical plan. This includes accidental death and dismemberment coverage, but only if the accident occurs off the job. Both critical illness and personal accident insurance policies are guaranteed and do not require any medical questions or tests for coverage.
Amazon also provides flexible spending accounts (FSAs) that allow employees to pay for certain eligible health care and/or dependent care expenses with pre-tax dollars, thus reducing their taxable income and federal income and Social Security taxes. The Health Care FSA can be used to pay for health insurance copays, deductibles, and other eligible services and supplies not covered by medical, dental, or vision plans.
In addition to these benefits, Amazon offers digital physical therapy services to employees and their dependents enrolled in eligible medical plans. Amazon employees and their families also have access to a free pain prevention program. Amazon's CARES program provides personalized assistance to employees navigating work, care, benefits, and resources during cancer diagnosis, treatment, and recovery.
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Amazon One Medical offers a pay-per-visit option
Amazon One Medical offers two ways to get medical care: Membership and Pay-per-visit. The latter option is a great choice for those who don't want to commit to a membership but still want access to quality healthcare services. With the pay-per-visit option, you only pay for the appointments you use, making it a flexible and cost-effective choice. This option is ideal for those who don't anticipate needing regular medical care or who already have a primary care provider and are just looking for an additional option for occasional use.
The pay-per-visit option allows users to book appointments within the One Medical app, which are then billed to them or their insurance. This billing flexibility is a significant advantage, as it ensures that users can utilise the service regardless of their insurance status. The app also offers a seamless way to engage with clinicians, either virtually or through same-day or next-day in-person appointments. This convenience and accessibility are key features of the pay-per-visit option, providing users with peace of mind and ease of use.
While the exact cost per visit may vary depending on the type of appointment and the user's insurance coverage, Amazon One Medical's pay-per-visit option generally costs $9 per month or $99 per year for the first member. This pricing structure is exclusive to Prime members and offers a significant discount compared to the regular One Medical membership fee of $199 per year. For each additional family member, the cost is $6 per month or $66 per year, up to a maximum of five extra memberships.
The pay-per-visit option provides users with access to a range of healthcare services, including 24/7 on-demand virtual care and same-day or next-day in-person appointments. This flexibility ensures that users can get the care they need when they need it, whether it's a quick video chat or a more comprehensive in-person visit. Additionally, users can take advantage of features like the Treat Me Now service, which offers assistance for common concerns through the app, and the ability to message their providers, request prescription refills, and access their health records all within the app.
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Amazon employees can use FSAs to pay for eligible health care expenses
Amazon offers its employees a range of benefits to support their health and well-being. One of these benefits is the Flexible Spending Account (FSA), which is a convenient way for employees to pay for eligible health care and/or dependent care expenses. By contributing money to an FSA, Amazon employees can lower their taxable income, resulting in reduced federal income and Social Security taxes.
The Health Care FSA, specifically, can be used to cover expenses such as health insurance copays, deductibles, and other eligible services or supplies not included in medical, dental, or vision plans. This includes prescription medications, over-the-counter medicines with a doctor's prescription, and medical equipment like crutches or blood sugar test kits. It's important to note that the FSA has a minimum contribution of $120 and a maximum of $3,050 per plan year for eligible health care expenses. Additionally, FSA funds are typically limited to a one-year period, and any unspent amounts are forfeited, so employees should plan their usage accordingly.
Amazon employees can also take advantage of the Dependent Care FSA, which is specifically for dependent care expenses. This includes costs related to child or elder care while the employee is working. It's worth mentioning that if an employee enrols in the Health Savings Plan with a Health Savings Account (HSA), they are not eligible to enrol in the Health Care FSA.
In addition to FSAs, Amazon provides other benefits to support employees' health. For instance, they offer discounted rates on Critical Illness and Personal Accident Insurance through MetLife, which can provide financial assistance in the event of a serious medical condition or accident. Amazon also provides Basic Life and AD&D Insurance at no cost to the employee, offering additional peace of mind.
Overall, Amazon understands the importance of employee well-being and provides a range of benefits to support their health, including the use of FSAs to pay for eligible health care expenses. By utilizing these benefits, Amazon employees can proactively manage their health and financial well-being.
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Frequently asked questions
Amazon offers its employees medical insurance starting from day one of employment. However, the cost of this insurance is not publicly available.
Amazon Prime members can purchase an Amazon One Medical Membership for $9/month or $99/year for the first member. Each additional family member costs $6/month or $66/year, with a maximum of 5 extra members.
Amazon One Medical Membership includes 24/7 virtual care, same-day or next-day appointments, and access to the One Medical app, where members can message their providers, request prescription refills, and access their health records.
Amazon One Medical also offers a pay-per-visit option, where users are billed per in-office or remote visit. This option is separate from the Amazon One Medical Membership, which provides on-demand virtual care and a differentiated in-person experience.
Amazon offers a range of other healthcare benefits, including mental health support, cancer support, and access to the Amazon Pharmacy and RxPass medication delivery service. Amazon also provides flexible spending accounts (FSAs) to help employees pay for eligible healthcare expenses with pre-tax dollars.
