Alyssa Lane
Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ) is an independent licensee of the Blue Cross and Blue Shield Association and has been providing healthcare services since 1932. It is New Jersey's largest and oldest health insurer, with 3.6-3.7 million members. Horizon offers a range of health insurance plans for individuals, families, and employers, including EPO, HMO, and POS plans. As a member of Horizon NJ Health, individuals can receive free or low-cost medical care and services through the NJ FamilyCare Program.
| Characteristics | Values |
|---|---|
| Customer Satisfaction Score | 80% |
| Recommendation Score | 97% |
| Renewal Score | 97% |
| Insure.com Rating | 4.12 out of 5 |
| Insure.com Ranking | 3rd |
| J.D. Power Customer Satisfaction Rating | 721 out of 1,000 |
| J.D. Power Ranking | 2nd |
| NCQA Rating | 3.67 out of 5 |
| Number of Members | 3.6 million |
| Number of Customers | Over 3 million |
| Years in Business | 80 |
| Headquarters | Newark, New Jersey |
| Services | Individuals, families, and employers |
| Network | Hospitals and physicians in New Jersey and 10 counties in New York |
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What You'll Learn
Horizon Blue Cross Blue Shield of New Jersey
Horizon BCBSNJ provides health insurance coverage to individuals, families, and businesses across New Jersey. It offers a range of insurance plans and services, including the State Health Benefits Program (SHBP) and the School Employees' Health Benefits Program (SEHBP). The company is also known for its managed care and traditional indemnity plans.
As one of the largest health insurance companies in the state, Horizon BCBSNJ has a vast network of doctors, hospitals, and specialists. They offer affordable healthcare options and pride themselves on their commitment to diversity and inclusion. The Horizon Foundation of New Jersey supports organizations that aim to improve the health of New Jersey residents.
The company has its roots in 1932 when the Associated Hospitals of Essex County, Inc. was formed as a multi-hospital prepayment plan. In 1988, the Blue Cross entity, providing hospital coverage, and the Blue Shield entity, providing physician coverage, merged to form Horizon Blue Cross Blue Shield of New Jersey.
The Horizon NJ Health program offers additional benefits, such as no-referral access to in-network specialists and low copays for primary care office visits and preventive services. The Horizon NJ Health App provides on-the-go access to care and support.
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Horizon's customer satisfaction
Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ) is one of the leading health insurance companies in the state, serving over three million customers. It offers affordable healthcare and health insurance plans for individuals, families, and employers.
Customer Satisfaction
Horizon BCBS of New Jersey has some of the highest customer satisfaction scores in the industry. According to a 2024 survey by Insure.com, 80-81% of customers are satisfied with the company, earning it 4.12-4.13 out of 5 stars. The company also received a high customer satisfaction rating from J.D. Power in the 2023 U.S. Commercial Member Health Plan Study, ranking second in New Jersey with a score of 721 out of 1,000.
The company's commitment to customer satisfaction is evident in its efforts to improve customer service and make more doctors available to its members. Horizon BCBSNJ also offers a range of plans, allowing members to balance cost and freedom. The insurer's healthcare network includes hospitals and physicians across New Jersey and ten counties in New York.
In the Insure.com survey, 97% of customers said they planned to renew their health insurance plan for another year, and 97% said they would recommend Horizon BCBS of New Jersey to other insurance shoppers. Additionally, 84% of respondents expressed satisfaction with the policies offered by the company. Horizon's customer satisfaction is further reflected in its ranking as the third-best health insurance company on Insure.com's list.
Horizon NJ Health App
The Horizon NJ Health App connects members to care and support on the go. It provides easy access to healthcare services, including doctor visits, dental care, and prescription drugs. Horizon NJ Health members also have no-referral access to in-network specialists and low copays for primary care office visits and preventive services.
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Horizon's health insurance plans
Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ) offers a range of health insurance plans to cater to the diverse needs of individuals, families, and employers in the state. Here is an overview of some of the key Horizon health insurance plans available:
Horizon NJ Health Plans
Horizon NJ Health is dedicated to providing accessible and affordable healthcare to residents of New Jersey. They offer a range of plans, including:
- NJ FamilyCare: This program helps eligible children, single adults, and families obtain affordable, quality healthcare. It covers doctor visits, dental care, prescription drugs, and more, with no or low copays for primary care office visits and preventive services.
- Medicaid Coverage: Horizon NJ Health members can renew their Medicaid coverage by keeping their contact information up to date with NJ FamilyCare.
- Horizon NJ TotalCare (HMO D-SNP): This plan is ideal for those who qualify for both Medicaid and Medicare. It covers all Medicare and Medicaid benefits, plus additional features and services, at no cost. This plan provides a comprehensive team of doctors, specialists, and care managers.
- Managed Long-Term Services & Supports (MLTSS): The MLTSS program assists members who require support services to remain in their homes and communities for as long as possible. It promotes independence, dignity, and choice.
Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ) Plans
Horizon BCBSNJ, an independent licensee of the BCBS Association, offers a variety of health insurance plans to meet different needs:
- BlueCard® PPO Program: This is the premier national Preferred Provider Program, offering a wide range of benefits through the BlueCard® PPO network.
- EPO (Exclusive Provider Organization) Plan: This plan provides in-network-only benefits through the national BlueCard® PPO network, giving members access to a broad range of providers.
- Horizon Direct Access: A flexible plan that allows members to choose their medical care providers.
- Health Maintenance Organization (HMO) Plan: This plan helps minimize out-of-pocket costs by receiving healthcare services through a Primary Care Physician (PCP).
- Point of Service (POS) Plan: The POS plan offers flexibility in choosing medical care providers.
- OMNIA℠ Health Plans: These plans offer significantly lower premiums and provide access to the largest network in New Jersey without referrals.
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Horizon's pricing and affordability
Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ) is committed to providing affordable health insurance products and services to its members. With a focus on serving the people of New Jersey, Horizon offers a range of plans to suit different needs and budgets.
Horizon BCBSNJ is a not-for-profit, tax-paying health insurer, trusted by the majority of New Jersey's residents. The company has been serving the state for over 70 years and currently has over 3 million customers. As a large, well-established insurer, Horizon is able to offer competitive pricing while providing quality healthcare services.
One of Horizon's key strengths is its network of healthcare providers. The insurer's network includes hospitals and physicians across all of New Jersey and ten counties in New York. This extensive network allows Horizon to offer its members a wide range of choices and ensures they have access to quality care.
Horizon offers a variety of health insurance plans, including PPO, EPO, HMO, and POS plans. Each plan has different features and benefits, giving members the flexibility to choose the option that best suits their needs and budget. For example, the Horizon Direct Access plan offers the freedom to choose your medical care providers, while an HMO plan may have lower out-of-pocket costs by utilising a Primary Care Physician (PCP). OMNIA℠ Health Plans are also available, offering significantly lower premiums and no referrals when accessing New Jersey's largest network.
In addition to its range of plans, Horizon also provides tools and resources to help members make informed decisions about their healthcare. This includes access to professional medical advice through their 24/7 Nurse Line. Horizon's commitment to affordability and customer satisfaction is reflected in its high ratings. According to Insure.com, Horizon earned 4.03 out of 5 stars for price/affordability, ranking fifth for affordability when compared to other insurers. Horizon also received excellent customer satisfaction scores, with 80-84% of customers satisfied with the company and its policy offerings.
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Horizon's policy offerings
Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ) is one of the largest health insurance companies in the state, serving over three million customers. It offers a range of health insurance plans to individuals, families, and employers.
As a Horizon NJ Health member, you have access to one of the largest networks of doctors, hospitals, and specialists in New Jersey. You don't need referrals for in-network specialists and have no or low copays for primary care office visits, preventive services, doctor visits, dental care, and prescription drugs. Horizon also offers programs tailored to your needs to enhance the quality of care you receive.
Horizon provides affordable and comprehensive health insurance coverage, initially operating as separate entities providing hospital (Blue Cross) and physician (Blue Shield) coverage. In 1988, the two entities merged to form Horizon Blue Cross Blue Shield of New Jersey.
You may also qualify for their Medicaid Managed Care plan offered through NJ FamilyCare, which includes long-term services and supports (MLTSS). Horizon hosts Community Health Advisory Committee meetings to discuss ways to improve member services, health education, and outreach activities. They also offer a mobile app, connecting you to care and support on the go.
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Frequently asked questions
Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ) offers affordable health insurance plans for individuals, families, and employers. While I cannot provide a specific quote, you can find cheap health insurance quotes online from the Horizon BCBSNJ website. Horizon scores well in terms of pricing, with a price/affordability score of 4.03 out of 5, ranking fifth for affordability in a study by Insure.com.
Horizon BCBSNJ is committed to providing financial protection and peace of mind through affordable health insurance products and services. They have a large healthcare network that includes hospitals and physicians in all of New Jersey and ten counties in New York. They also offer 24/7 access to professional medical advice through their Nurse Line and have a range of plans to suit different needs, including EPO, Direct Access, HMO, POS, and OMNIA℠ Health Plans.
Horizon is rated as the third Best Health Insurance Company by Insure.com, earning 4.12 out of 5 stars. It has one of the highest customer satisfaction scores, with 80-81% of customers satisfied with the company. Horizon also stands out for its policy offerings, with 84% of respondents in the Insure.com study happy with the policies offered. In the 2023 J.D. Power study, Horizon ranked second in New Jersey for customer satisfaction, with a score of 721 out of 1,000.
You can find health insurance quotes for Horizon Healthcare NY health plans on websites such as Vista Health Solutions or ForHealthInsurance.com. These websites offer up-to-date quotes from leading providers and allow you to compare prices and plans to find the best option for your needs.
