Jeffrey Wade
MetroPlusHealth offers low-cost, quality health insurance plans for New Yorkers. With over 34,000 providers, 40 hospitals, and 110 urgent care centers, more than 700,000 people have chosen MetroPlusHealth for their care. MetroPlusHealth offers dozens of health plans, including plans for individuals, families, NYC workers, those 65+, and those with Special Needs and Long Term Care. MetroPlusHealth also offers a variety of insurance plans that meet the needs of immigrants who are both documented and undocumented. Signing up for health insurance with MetroPlusHealth is easy, and representatives are available by phone and in person to help with enrollment.
| Characteristics | Values |
|---|---|
| Application Channels | Phone, in-person |
| Application Phone Numbers | 855.809.4073 (TTY 711), 800.442.2560 |
| Application Phone Hours | Monday through Saturday, 8am to 8pm |
| Application In-Person Hours | During special events |
| Eligibility | Check online |
| Language Options | Over 40 languages |
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What You'll Learn
Check eligibility and plan options
MetroPlusHealth offers low-cost, quality health care plans for New Yorkers. They have been providing health insurance for more than 35 years and have over 700,000 members.
To check eligibility and plan options, you can use the eligibility checker on the MetroPlusHealth website. This will help you determine which plans are available to you. MetroPlusHealth offers dozens of health plans, including options for individuals, families, NYC workers, those 65+, and those with Special Needs and Long Term Care.
If you are an immigrant in New York, you have several health insurance options. You do not need to be a green card holder or citizen to qualify for the Medicaid Managed Care plan. All New York children can get Child Health Plus, regardless of immigration status or income. If you are pregnant, you can get Medicaid regardless of immigration status as long as you meet other requirements. If you are undocumented and not pregnant, you can still get Medicaid for emergency services if you meet certain requirements.
To learn more about immigration status requirements, you can refer to the Guide to Health Insurance and Health Care Services for Immigrants in New York City. You can also speak to a MetroPlusHealth representative in your community or language by referring to the Virtual Phone Book. Representatives are available by phone and in person to help you find the best plan for your needs.
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Find a primary care provider
Finding a primary care provider (PCP) is an important step in establishing your healthcare and should be the first thing you do when signing up for a MetroPlus insurance plan. MetroPlus has a robust network of primary care doctors and specialists, including many independent community providers.
You can find a primary care provider by using the doctor or specialist search tool on the MetroPlus website. This will allow you to access the more than 34,000 doctors and specialists located across the five boroughs who accept MetroPlus insurance.
You can also find a primary care provider by visiting the MetroPlus offices, events, and local family care sites near you. MetroPlus has several locations throughout the five boroughs.
Additionally, you can call MetroPlus at 855.809.4073 (TTY 711), Monday through Saturday, 8 am to 8 pm. After hours and during holidays, you can call 800.442.2560. You can also speak to someone in your community or in your language by visiting the Virtual Phone Book to find MetroPlus representatives in each borough who speak over 40 languages.
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Access the member portal
Accessing the MetroPlusHealth member portal is simple. MetroPlusHealth has offered low-cost, quality healthcare for New Yorkers for over 35 years, and signing up for health insurance is easy.
To access the member portal, you will first need to become a member. You can check your eligibility and find a plan that suits your needs on the MetroPlusHealth website. The website has an eligibility checker to help you see which plans are available to you. MetroPlusHealth offers dozens of quality health plans that are low-cost and designed to meet the needs of individuals, families, NYC workers, those 65+, and those with Special Needs and Long Term Care.
You can also call MetroPlusHealth at 855.809.4073 (TTY 711) from Monday to Saturday, 8 am to 8 pm. After hours and during holidays, call 800.442.2560. If you would like to speak to someone in your community or in your language, you can find a MetroPlusHealth representative in each borough who speaks over 40 languages in the Virtual Phone Book on the website.
Once you have signed up for a plan, you can access the member portal by logging in with your credentials on the MetroPlusHealth website. Members can use the portal to find doctors, specialists, and pharmacies, and view member benefits. The member portal also allows you to access your health plan benefits and see what is covered, such as behavioural health resources.
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View mental health resources
Mental health is just as important as physical health. MetroPlusHealth offers a range of mental health resources for members, from toddlers to seniors, to support their mental and emotional well-being.
To access these resources, members can log in to the Member Portal to view their health plan benefits. MetroPlusHealth has a network of over 34,000 doctors and specialists across the five boroughs, so members can easily find a provider that accepts their insurance.
The MetroPlusHealth website also offers a health library with a wealth of information on various health topics, which may include mental health resources. Additionally, members can find answers to their questions in the FAQs section of the website or get inspired by reading the MetroPlusHealth blog.
For those who prefer to speak to someone directly, MetroPlusHealth has representatives in each borough who speak over 40 languages. Members can visit the Virtual Phone Book on the website to find a representative in their community or language. Representatives are also available by phone or in person at special events to help with enrollment and answer any questions.
With a commitment to providing quality health care at low cost, MetroPlusHealth has been a trusted partner to New Yorkers for over 35 years.
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Contact a MetroPlusHealth representative
Contacting a MetroPlusHealth representative is easy and there are several ways to do so. Firstly, you can call them at 855.809.4073 (TTY 711), Monday through Saturday, 8 am to 8 pm. If you need to contact them outside of these hours, you can call 800.442.2560.
MetroPlusHealth also has several locations throughout the five boroughs, so you can visit them in person. You can find a full list of their offices and local family care sites on their website.
If you would prefer to speak to someone in your community or in your language, you can use the Virtual Phone Book to find MetroPlusHealth representatives in each borough who speak over 40 languages.
You can also get in touch with MetroPlusHealth representatives at their special events. These events are a great opportunity to learn more about the company and their plans, as well as ask any questions you may have.
Finally, you can also reach out to MetroPlusHealth through their online platforms, such as their blog, FAQ page, and health library. These resources can provide valuable information and support, and you can also connect with the MetroPlusHealth community through these platforms.
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Frequently asked questions
To apply for MetroPlus insurance, you can check your eligibility and get all the enrollment information you need on the MetroPlus website. You can also call 855.809.4073 (TTY 711) from Monday to Saturday, 8 am to 8 pm, or 800.442.2560 after hours and during holidays.
You do not need to be a green card holder or citizen to qualify for MetroPlusHealth’s Medicaid Managed Care plan. MetroPlus insurance offers plans that meet the needs of immigrants who are both documented and undocumented.
MetroPlusHealth has offered low-cost, quality health care for New Yorkers for more than 35 years. They partner with over 40 hospitals, 110 urgent care centers, 400 pharmacies, and 34,000+ providers. They also offer many services to members that support mental and emotional health.
