
TennCare is Tennessee's Medicaid program, which provides health coverage for over a million low-income Tennesseans. It is a joint effort between the state of Tennessee and the federal government to provide healthcare services to those who would otherwise be unable to afford them. To apply for TennCare, individuals must meet certain income and resource limits, including federal requirements such as income, immigration status, and asset limits. Applications can be made through the TennCare Connect self-service portal, over the phone, or by submitting a paper application.
| Characteristics | Values |
|---|---|
| Application Methods | Online, Phone, Paper application (English or Spanish), In-person |
| Application Time | 30-60 minutes |
| Eligibility | Low-income, Pregnant, Parents/Caretakers of a minor child, Elderly, Disabled, US citizens/qualified non-citizens, Income and resource limits, Tennessee residents |
| Help Services | GetCoveredTennessee, TennCare Connect, Department of Disability and Aging (DDA), Tennessee Relay Service (TRS), Department of Human Services (DHS), Department of Intellectual and Developmental Disabilities (DIDD) |
| Address | TennCare Connect, P.O. Box 305240 Nashville, TN 37230-5240 |
| Fax | 1-855-315-0669 |
| Phone Numbers | TennCare Connect: 855-259-0701, Department of Disability and Aging (DDA): 1-800-535-9725, Medicare Savings Program: 1-877-801-0044, Tennesse Relay Service (TRS): 800-848-0298, CHOICES or Employment and Community First CHOICES: 866-840-4991 (TRS 711) |
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What You'll Learn

Eligibility criteria
TennCare is Tennessee's Medicaid program, which provides health coverage for over a million low-income Tennesseans. The program is a joint effort between the state of Tennessee and the federal government, providing healthcare services to those who would otherwise be unable to afford them.
To be eligible for TennCare, applicants must meet certain income and resource limits. These limits vary depending on the applicant's circumstances and the group of people they fall into. For example, to qualify, an applicant's household income must be at or below 250% of the Federal Poverty Level (FPL).
TennCare is available to low-income pregnant women, parents or caregivers of a minor child, children, and individuals who are elderly or have a disability. TennCare provides healthcare services such as primary care visits, hospital stays, emergency services, prescription drugs, long-term care, mental health services, dental care, and substance abuse services.
In addition to income requirements, applicants must also meet non-financial eligibility requirements, such as citizenship status. Applicants must be U.S. citizens or qualified non-citizens.
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Application methods
TennCare is Tennessee's Medicaid program, which provides health coverage for over a million low-income Tennesseans. It is jointly run by the state of Tennessee and the federal government. TennCare provides healthcare to eligible low-income pregnant women, parents or caretakers of a minor child, children, and individuals who are elderly or have a disability.
There are several ways to apply for TennCare:
- Online: You can apply for TennCare using the self-service portal called TennCare Connect. With TennCare Connect, you can create an account, apply for benefits, check your status, report changes, and read letters, among other things.
- Over the phone: You can call TennCare Connect at 855-259-0701 for help with your application over the phone. If you have a hearing or speech problem, you can call the Tennessee Relay Service (TNRS) at 800-848-0298 and ask them to connect you with TennCare Connect.
- Paper application: You can download a paper application in English or Spanish and mail or fax it to the TennCare Connect address or fax number provided on the website.
- In-person: If you need help in person, you can visit your local Department of Human Services (DHS) office.
- Special assistance: If you have a disability, someone from TennCare will come to your house to help you apply. If you have an intellectual disability or are helping someone with an intellectual disability apply for long-term care, you can call the Department of Disability and Aging (DDA) toll-free at 1-800-535-9725.
Additionally, if you are interested in the CHOICES or Employment and Community First CHOICES program, you can call 866-840-4991 (TRS 711) to see if you qualify. If you don't have TennCare and are interested in CHOICES, you can contact your local Area Agency on Aging and Disability (AAAD) toll-free. If you don't have TennCare and are interested in Employment and Community First CHOICES, you can call the Department of Intellectual and Developmental Disabilities (DIDD) toll-free.
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TennCare Connect
To apply for TennCare insurance using TennCare Connect, you must first create an account. With a TennCare Connect account, you can apply for benefits, check your status, report changes, read letters, and more. You can also call TennCare Connect at 855-259-0701 for help over the phone. If you have a hearing or speech problem, you can call the Tennessee Relay Service (TNRS) at 800-848-0298 and ask them to connect you with TennCare Connect.
There are several ways to send in your TennCare application. You can fill out a paper application and mail it to TennCare Connect, P.O. Box 305240 Nashville, TN 37230-5240, or fax it to 1-855-315-0669. Be sure to keep the page that confirms your fax went through. Alternatively, you can apply online through the TennCare Connect portal or in person at a Department of Human Services (DHS) office.
If you have a disability, TennCare will send someone to your house to help you apply. If you are helping someone with an intellectual disability apply for long-term care, call the Department of Disability and Aging (DDA) at 1-800-535-9725.
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GetCoveredTennessee
TennCare is Tennessee's Medicaid program, which provides health coverage for over a million low-income Tennesseans. It is a joint effort between the state of Tennessee and the federal government, providing vital healthcare services to those who would otherwise be unable to afford them. TennCare provides healthcare to eligible low-income pregnant women, parents or caretakers of a minor child, children, and individuals who are elderly or have a disability.
To apply for TennCare, you can visit GetCoveredTenn.org or call 844-644-5443. You can also call TennCare Connect at 855-259-0701 for help over the phone. If you have a disability, they will even come to your house to help you apply.
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CoverKids
To apply for CoverKids, you can utilise the free services of a Certified Navigator, who can help you understand your options and get the coverage you need. Certified Navigators can be accessed through the Get Covered Tennessee program, which is not an insurance agency or broker.
If you have a disability, TennCare can send someone to your house to help you apply. You can also call TennCare Connect on 855-259-0701 for assistance over the phone. If you have an intellectual disability or are helping someone with an intellectual disability apply for long-term care, you can call the Department of Disability and Aging (DDA) for free on 1-800-535-9725.
TennCare provides healthcare to eligible low-income pregnant women, parents or caretakers of a minor child, children, and individuals who are elderly or have a disability. The healthcare services provided include primary care visits, hospital stays, emergency services, prescription drugs, long-term care, mental health services, dental care, and substance abuse services. TennCare also provides free rides to and from appointments for individuals without transportation.
To qualify for TennCare or CoverKids, you must meet federal requirements, including income, immigration status, and asset limits.
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Frequently asked questions
TennCare is Tennessee's Medicaid program, which provides health coverage for over a million low-income Tennesseans. TennCare provides healthcare to eligible low-income pregnant women, parents or caretakers of a minor child, children, and individuals who are elderly or have a disability.
There are several ways to apply for TennCare. You can apply online using the TennCare Connect self-service portal, download a paper application in English or Spanish, or apply in person at a Department of Human Services (DHS) office.
If you have a disability, someone from TennCare can come to your house to help you apply. You can also call TennCare Connect at 855-259-0701 for help over the phone. If you have a hearing or speech problem, you can call the Tennessee Relay Service (TNRS) at 800-848-0298 and ask them to connect you with TennCare Connect.














